Leadership Overview
Cox has 10 executives leading key functions including strategy, financial oversight, residential operations, and corporate communications.
Focused on delivering reliable connectivity and entertainment solutions, Cox prioritizes network infrastructure investment and customer experience to maintain a competitive edge in the telecommunications and media landscape.
Focused on delivering reliable connectivity and entertainment solutions, Cox prioritizes network infrastructure investment and customer experience to maintain a competitive edge in the telecommunications and media landscape.
Leadership Roles at Cox
Paul Chon - Executive Director & Chief Financial Officer
Paul Chon, the Executive Director & Chief Financial Officer at Cox, directs the financial strategy and capital allocation for the organization. Overseeing fiscal planning, the Executive Director & Chief Financial Officer ensures that investments in network infrastructure yield sustainable returns for the business. Paul Chon manages the budgetary framework that supports the delivery of digital cable television and voice services to a vast customer base. By analyzing market trends and economic indicators, the Executive Director & Chief Financial Officer mitigates financial risks while identifying opportunities for revenue growth. This leadership role requires close collaboration with other C-suite members to align financial objectives with the company's commitment to innovation. Through precise financial modeling and reporting, the Executive Director & Chief Financial Officer maintains the fiscal health necessary to support large-scale technological deployments. This executive maintains a focus on long-term profitability and operational efficiency across all regional markets.
Heather Wagner - Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive
Heather Wagner, the Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive at Cox, architects the financial frameworks for internal development and educational initiatives. By managing the budget for professional growth programs, the Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive ensures that the workforce possesses the skills required to maintain advanced telecommunications systems. Heather Wagner oversees the allocation of capital toward series-based projects that expand the company's service portfolio. This role involves evaluating the financial viability of new product development and ensuring that learning investments drive measurable improvements in customer service quality. Through strategic financial planning, the Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive supports the company's mission to provide cutting-edge connectivity. This leadership position balances immediate development costs with the long-term goal of fostering a highly skilled and innovative organizational culture.
Heather Manning - Division Chief Financial Officer, Residential
Heather Manning, the Division Chief Financial Officer, Residential at Cox, manages the financial performance of the residential services segment. By analyzing revenue streams from high-speed internet and home automation, the Division Chief Financial Officer, Residential optimizes pricing strategies to maximize market penetration. Heather Manning oversees the cost structures associated with residential network maintenance and service delivery. This role requires constant monitoring of regional performance metrics to ensure that residential offerings remain competitive and profitable. Through detailed financial analysis, the Division Chief Financial Officer, Residential provides the insights necessary for the leadership team to make informed decisions regarding infrastructure upgrades. By aligning residential financial goals with the broader corporate strategy, the Division Chief Financial Officer, Residential supports the company's commitment to delivering reliable entertainment solutions. This executive ensures that residential operations maintain high standards of efficiency while contributing significantly to the overall financial stability of the organization.
Jon Winchester - President
Jon Winchester, the President at Cox, leads the strategic direction for specific business units focused on expanding the company's digital footprint. By overseeing operational execution, the President ensures that the delivery of high-speed internet and voice services meets the highest quality standards. Jon Winchester drives initiatives that enhance network reliability and customer satisfaction across the company's service areas. This role involves collaborating with the board and other executives to identify new market opportunities and technological advancements. Through effective leadership, the President fosters an environment of innovation that allows the company to remain at the forefront of the telecommunications industry. By managing large-scale operations, the President ensures that resources are utilized efficiently to support business growth. This executive maintains a focus on long-term sustainability and the continuous improvement of service delivery models. Jon Winchester plays a central role in shaping the company's future through disciplined management and strategic foresight.
Mark Greatrex - President, Cox Communications
Mark Greatrex, the President, Cox Communications at Cox, directs the overall business strategy and operational performance of the entire organization. By overseeing the integration of digital cable, internet, and home automation services, the President, Cox Communications ensures that the company delivers a seamless experience to all customers. Mark Greatrex leads the executive team in executing the corporate mission of providing reliable connectivity and entertainment solutions. This role involves setting the vision for network infrastructure investments and fostering a culture of innovation. Through strategic oversight, the President, Cox Communications drives growth and maintains the company's competitive advantage in the telecommunications sector. By engaging with community leaders and industry partners, the President, Cox Communications strengthens the company's market presence. This executive ensures that all departments remain aligned with the goal of delivering exceptional value to residential and business clients. Mark Greatrex provides the leadership necessary to navigate complex industry challenges while maintaining a focus on long-term success.

Michael Lee - President
Michael Lee, the President at Cox, manages the development and deployment of advanced technology services across regional markets. By focusing on the technical infrastructure required for high-speed internet, the President ensures that the company maintains a robust and scalable network. Michael Lee oversees the implementation of new service features that enhance the customer experience and drive adoption. This role involves coordinating with engineering and product teams to ensure that technological solutions align with business objectives. Through strategic planning, the President identifies emerging trends in the telecommunications industry and positions the company to capitalize on these shifts. By optimizing operational processes, the President supports the company's mission to provide reliable and innovative connectivity. This executive ensures that technical resources are allocated effectively to support growth and service quality. Michael Lee drives the company's technological evolution, ensuring that the infrastructure remains capable of meeting the increasing demands of residential and business customers.
Diane Gibson - President
Diane Gibson, the President at Cox, leads the strategic initiatives focused on customer experience and service excellence. By overseeing the delivery of digital cable and voice services, the President ensures that the company meets the evolving needs of its residential and business customers. Diane Gibson drives programs that improve service reliability and customer support, reinforcing the company's reputation for quality. This role involves analyzing customer feedback and market data to refine service offerings and enhance satisfaction levels. Through effective leadership, the President fosters a customer-centric culture that permeates all levels of the organization. By collaborating with other executives, the President ensures that service improvements are supported by robust network infrastructure. This executive maintains a focus on building long-term customer loyalty through consistent performance and innovation. Diane Gibson plays a critical role in ensuring that the company's services remain essential to the daily lives of its customers across all operational regions.
Richard Harter - President
Richard Harter, the President at Cox, directs the business development and partnership strategies that expand the company's reach. By identifying new opportunities for growth in the telecommunications and media space, the President ensures that the company remains a leader in the industry. Richard Harter oversees the formation of strategic alliances that enhance the company's service portfolio and market presence. This role involves evaluating potential acquisitions and partnerships that align with the company's mission of providing reliable connectivity. Through proactive business development, the President drives revenue growth and strengthens the company's competitive position. By managing relationships with key stakeholders, the President ensures that the company's strategic goals are supported by a broad network of partners. This executive maintains a focus on long-term value creation and the continuous expansion of the company's service capabilities. Richard Harter provides the leadership necessary to navigate the complex landscape of the telecommunications market while driving sustainable growth.
Shermillia Edmeade - Chief of Staff
Shermillia Edmeade, the Chief of Staff at Cox, manages internal operations and coordinates strategic initiatives across the executive leadership team. By streamlining communication channels, the Chief of Staff ensures that organizational goals align with the broader mission of providing high-speed internet and home automation services. Shermillia Edmeade facilitates cross-departmental collaboration, allowing the company to scale technology services effectively across diverse residential and business markets. This role involves monitoring project timelines and resource allocation to maintain operational efficiency. Through rigorous oversight of administrative workflows, the Chief of Staff supports the executive office in executing long-term growth plans. By fostering a culture of accountability, the Chief of Staff drives performance improvements that enhance the overall customer experience. This position remains central to the successful implementation of corporate policies and the ongoing expansion of digital infrastructure throughout the company's operational footprint.
Sara Rzasa - Interim Chief Communications Officer
Sara Rzasa, the Interim Chief Communications Officer at Cox, directs all internal and external messaging strategies. By managing brand reputation and public relations, the Interim Chief Communications Officer ensures that the company's commitment to community engagement and innovation remains clear to all stakeholders. Sara Rzasa oversees the communication of new service launches and network improvements to residential and business customers. This role involves coordinating with other executives to ensure consistent messaging across all platforms. Through proactive media management, the Interim Chief Communications Officer builds trust and strengthens the company's market position. By crafting narratives that highlight the value of digital connectivity, the Interim Chief Communications Officer supports the company's growth objectives. This leadership position requires a deep understanding of the telecommunications industry and the ability to respond effectively to evolving market dynamics. Sara Rzasa maintains the integrity of the brand while promoting the company's mission of delivering superior entertainment and communication services.
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