Leadership Overview
ConnectWise has 7 executives leading key functions including strategy, operational alignment, technology development, financial planning, organizational culture, and legal compliance.
Focused on empowering technology service providers, ConnectWise delivers an integrated software platform that automates critical business processes and enhances cybersecurity operations for managed service providers globally.
Focused on empowering technology service providers, ConnectWise delivers an integrated software platform that automates critical business processes and enhances cybersecurity operations for managed service providers globally.
Leadership Roles at ConnectWise
Manny Rivelo - Chief Executive Officer
Manny Rivelo, the Chief Executive Officer at ConnectWise, directs the overarching corporate strategy and long-term vision for the software platform. Rivelo oversees the expansion of PSA and RMM solutions to ensure Technology Service Providers maintain competitive advantages in a rapidly evolving digital landscape. By aligning product development with market demands, the Chief Executive Officer drives sustainable growth across North American and international markets. This leadership role involves constant collaboration with the Board to refine the company's mission of simplifying IT service delivery. Manny Rivelo maintains a focus on operational excellence, ensuring that the unified platform remains the industry standard for help desk support and network monitoring. Through strategic acquisitions and internal innovation, Rivelo secures the company's position as a leader in the MSP software ecosystem, ultimately fostering a culture of high performance and technological advancement.
Peggy O'Reilly - Chief Financial Officer
Peggy O'Reilly, the Chief Financial Officer at ConnectWise, manages the financial health and fiscal strategy of the organization. O'Reilly oversees budgeting, financial reporting, and capital allocation to support the development of PSA and cybersecurity software solutions. By analyzing market trends and revenue streams, the Chief Financial Officer provides the data-driven foundation necessary for long-term investment in the platform's growth. Peggy O'Reilly collaborates with the executive team to ensure that financial resources align with the company's strategic objectives for global market expansion. This role involves maintaining rigorous compliance standards and optimizing cost structures to improve overall profitability. Through disciplined financial oversight, O'Reilly supports the company's mission to provide high-value tools to Technology Service Providers. The Chief Financial Officer maintains a focus on fiscal stability, ensuring that the organization possesses the necessary capital to innovate and lead within the competitive software industry.
Danielle Anderson - Chief of Staff
Danielle Anderson, the Chief of Staff at ConnectWise, manages the execution of strategic initiatives and facilitates communication across the executive leadership team. Anderson coordinates cross-functional projects that integrate PSA and cybersecurity operations, ensuring that internal workflows support the broader mission of the organization. By streamlining decision-making processes, the Chief of Staff optimizes the efficiency of the executive office. Danielle Anderson monitors key performance indicators to track progress on corporate goals, providing actionable insights that guide resource allocation. This role involves bridging gaps between departments to maintain alignment with the company's commitment to Technology Service Providers. Through rigorous project management and stakeholder engagement, Anderson ensures that the organization remains agile and responsive to market shifts. The Chief of Staff maintains a focus on operational consistency, enabling the company to deliver high-quality software solutions that empower IT service companies to scale effectively.
Greg Buerk - Chief Technology Officer
Greg Buerk, the Chief Technology Officer at ConnectWise, architects the technical roadmap for the integrated software platform, focusing on RMM and remote access capabilities. Buerk oversees the engineering teams responsible for building scalable infrastructure that supports automated ticketing and network monitoring for Managed Service Providers. By prioritizing cybersecurity integration, the Chief Technology Officer ensures that the platform provides robust protection against emerging digital threats. Greg Buerk collaborates with product managers to translate complex technical requirements into user-friendly features that enhance the daily operations of IT service companies. This leadership role involves evaluating new technologies to maintain the company's edge in the software market. Through the implementation of advanced cloud solutions, Buerk drives the continuous improvement of the platform's performance and reliability. The Chief Technology Officer maintains a focus on technical innovation, ensuring that the software remains a vital tool for service providers worldwide.
Steve Farnan - Senior Vice President, Chief of Staff
Steve Farnan, the Senior Vice President, Chief of Staff at ConnectWise, directs internal operational programs and supports the implementation of strategic business initiatives. Farnan oversees the coordination of administrative functions that enable the company to deliver PSA and RMM solutions to a global client base. By managing complex organizational workflows, the Senior Vice President, Chief of Staff ensures that leadership priorities translate into tangible results across all departments. Steve Farnan facilitates communication between the executive team and operational units to maintain focus on the company's core mission of supporting Managed Service Providers. This role involves identifying process improvements that enhance efficiency and service delivery. Through the oversight of key business operations, Farnan ensures that the organization remains aligned with its growth targets. The Senior Vice President, Chief of Staff maintains a focus on operational excellence, enabling the company to provide consistent value to its partners.
Josh Poe - Chief Legal Officer
Josh Poe, the Chief Legal Officer at ConnectWise, manages all legal affairs, regulatory compliance, and intellectual property matters for the software platform. Poe oversees the legal framework governing the company's PSA, RMM, and cybersecurity operations, ensuring that all products meet international standards. By mitigating risk and navigating complex contractual landscapes, the Chief Legal Officer protects the company's interests while enabling business growth. Josh Poe collaborates with the executive team to provide guidance on corporate governance and strategic partnerships. This role involves overseeing data privacy initiatives that are critical for Managed Service Providers handling sensitive client information. Through proactive legal strategy, Poe ensures that the organization operates within the bounds of global regulations. The Chief Legal Officer maintains a focus on risk management, providing the legal foundation that allows the company to innovate and deliver secure software solutions to its diverse customer base.
Kisha Thompson - Chief People Officer
Kisha Thompson, the Chief People Officer at ConnectWise, directs the human resources strategy, talent acquisition, and organizational culture initiatives. Thompson oversees the development of programs that attract and retain the top-tier talent required to build and support the company's PSA and cybersecurity software. By fostering an inclusive and high-performance environment, the Chief People Officer ensures that the workforce remains aligned with the company's mission of empowering Technology Service Providers. Kisha Thompson manages professional development and employee engagement efforts to drive productivity and innovation across all teams. This role involves implementing policies that support a global workforce and promote a culture of continuous learning. Through strategic talent management, Thompson ensures that the organization possesses the human capital necessary to maintain its market leadership. The Chief People Officer maintains a focus on organizational health, creating the foundation for long-term success and employee satisfaction.
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