Leadership Overview
ConnectWise has 7 executives leading key functions including strategy, technology, marketing, operations, human resources, and legal.
Focused on empowering managed service providers, ConnectWise delivers comprehensive software platforms that automate workflows, strengthen cybersecurity, and drive operational efficiency for technology-focused organizations across the global managed services ecosystem.
Focused on empowering managed service providers, ConnectWise delivers comprehensive software platforms that automate workflows, strengthen cybersecurity, and drive operational efficiency for technology-focused organizations across the global managed services ecosystem.
Leadership Roles at ConnectWise
Manny Rivelo - Chief Executive Officer
Manny Rivelo, the Chief Executive Officer at ConnectWise, directs the overarching corporate strategy and long-term vision for the organization. Rivelo oversees the expansion of the software platform ecosystem, ensuring that the company addresses the evolving operational challenges faced by managed service providers. By aligning product development with market demands, the Chief Executive Officer drives growth across North American and international markets. This leadership role involves constant collaboration with the board and senior leadership to maintain a competitive edge in the managed services sector. Through the implementation of scalable business models, Manny Rivelo ensures that the organization remains a primary partner for technology consultants and information technology departments. Ultimately, the Chief Executive Officer secures the company's position as a leader in business automation and service delivery, fostering innovation that supports the success of technology-focused organizations worldwide.
Greg Buerk - Chief Technology Officer
Greg Buerk, the Chief Technology Officer at ConnectWise, architects the technical roadmap and software development lifecycle for the entire product suite. Buerk oversees the engineering teams responsible for remote monitoring, cybersecurity operations, and data protection tools. By integrating advanced automation into the platform, the Chief Technology Officer ensures that managed service providers achieve maximum efficiency in service delivery. This role requires close coordination with product management to translate complex technical requirements into user-friendly solutions. Greg Buerk drives the adoption of emerging technologies to keep the software ecosystem at the forefront of the industry. Through rigorous oversight of infrastructure and security protocols, the Chief Technology Officer maintains the reliability and performance of the platform. Buerk consistently evaluates new development methodologies to accelerate the delivery of features that solve critical operational challenges for technology consultants and information technology departments globally.
Hal Edwards - Chief Marketing Officer
Hal Edwards, the Chief Marketing Officer at ConnectWise, directs global brand strategy and demand generation initiatives to expand market reach. Edwards oversees the development of messaging that highlights the value of the company's software platforms for managed service providers and technology consultants. By analyzing market trends and customer feedback, the Chief Marketing Officer crafts campaigns that emphasize the benefits of business automation and cybersecurity capabilities. This leadership role involves managing the alignment between marketing efforts and sales objectives to drive revenue growth. Hal Edwards coordinates with product teams to ensure that marketing materials accurately reflect the technical advancements within the platform ecosystem. Through strategic positioning, the Chief Marketing Officer strengthens the company's influence within the managed services ecosystem. Edwards continuously optimizes digital channels and partner programs to increase brand awareness, ensuring that the organization remains the preferred choice for technology-focused businesses seeking to scale operations efficiently.
Danielle Anderson - Chief of Staff
Danielle Anderson, the Chief of Staff at ConnectWise, manages internal strategic initiatives and facilitates communication across the executive leadership team. Anderson oversees the execution of high-priority projects that support the company's operational goals and organizational efficiency. By streamlining workflows between departments, the Chief of Staff ensures that the leadership team remains focused on core business objectives. This role involves coordinating cross-functional efforts to address complex challenges related to service delivery and business automation. Danielle Anderson drives the implementation of internal processes that improve collaboration and decision-making speed. Through the management of executive priorities, the Chief of Staff enables the organization to respond rapidly to market shifts and customer needs. Anderson maintains a clear view of the company's operational health, providing the necessary support to ensure that all departments remain aligned with the overarching mission of empowering managed service providers and technology consultants.
Steve Farnan - Senior Vice President, Chief of Staff
Steve Farnan, the Senior Vice President, Chief of Staff at ConnectWise, focuses on the optimization of corporate governance and the integration of strategic acquisitions. Farnan oversees the alignment of business units to ensure that the company's comprehensive platform ecosystem functions as a unified solution for managed service providers. By managing the intersection of operational workflows and long-term planning, the Senior Vice President, Chief of Staff drives the successful execution of corporate initiatives. This role involves evaluating the impact of new business acquisitions on existing service delivery and documentation management capabilities. Steve Farnan coordinates with the executive team to refine internal structures that support rapid scaling and market expansion. Through the oversight of key performance indicators, the Senior Vice President, Chief of Staff ensures that the organization maintains its focus on solving the technical requirements of information technology departments. Farnan provides the structural support necessary to sustain growth and innovation.
Kisha Thompson - Chief People Officer
Kisha Thompson, the Chief People Officer at ConnectWise, directs the human capital strategy and organizational culture initiatives. Thompson oversees talent acquisition, employee development, and performance management programs designed to attract and retain top-tier professionals. By fostering an environment of innovation and collaboration, the Chief People Officer ensures that the workforce remains equipped to support the company's complex software platforms. This role involves aligning human resources policies with the broader business goal of helping managed service providers scale their operations. Kisha Thompson drives initiatives that promote diversity, equity, and inclusion, strengthening the company's ability to serve a global customer base. Through the implementation of training and development frameworks, the Chief People Officer prepares the team to address the evolving needs of technology consultants and information technology departments. Thompson maintains a focus on employee engagement, ensuring that the organization's internal culture reflects the excellence required to lead in the managed services ecosystem.
Josh Poe - Chief Legal Officer
Josh Poe, the Chief Legal Officer at ConnectWise, manages all legal affairs, regulatory compliance, and intellectual property protection for the organization. Poe oversees the legal framework supporting the company's software platforms, including data protection and cybersecurity compliance standards. By providing guidance on strategic acquisitions and partnerships, the Chief Legal Officer ensures that the company mitigates risk while pursuing growth opportunities. This role involves collaborating with the executive team to navigate the complex legal landscape of the managed services industry. Josh Poe drives the development of policies that protect the company's proprietary technology and documentation management solutions. Through the oversight of contractual agreements and corporate governance, the Chief Legal Officer maintains the integrity of the organization's business operations. Poe ensures that all legal strategies align with the mission of providing secure and reliable technology solutions to managed service providers and information technology departments across the global market.
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