Leadership Overview
ConnectWise has 7 executives leading key functions including strategy, operational alignment, technology development, financial planning, organizational culture, and legal compliance.
Focused on empowering technology service providers, ConnectWise delivers a unified software platform that automates critical business processes and enhances cybersecurity operations for global IT service companies.
Focused on empowering technology service providers, ConnectWise delivers a unified software platform that automates critical business processes and enhances cybersecurity operations for global IT service companies.
Leadership Roles at ConnectWise
Manny Rivelo - Chief Executive Officer
Manny Rivelo, the Chief Executive Officer at ConnectWise, directs the overarching corporate strategy and long-term vision for the software platform. Rivelo oversees the integration of Professional Services Automation and Remote Monitoring and Management tools to ensure maximum value for Managed Service Providers. By aligning product development with evolving cybersecurity threats, the Chief Executive Officer drives market expansion across North American and international territories. This leadership role involves constant collaboration with the Board to maintain financial health and operational excellence. Manny Rivelo actively monitors industry trends to refine the platform roadmap, ensuring the software remains the primary choice for technology service providers. Through rigorous focus on scalability and client success, Rivelo secures the competitive position of the enterprise within the global IT ecosystem, fostering sustainable growth and innovation across all business units.

Peggy O'Reilly - Chief Financial Officer
Peggy O'Reilly, the Chief Financial Officer at ConnectWise, manages the fiscal health and long-term financial planning of the organization. O'Reilly oversees budgeting, financial reporting, and capital allocation to support the development of the integrated software platform. The Chief Financial Officer ensures that the company maintains the necessary resources to scale operations and expand into new global markets. By analyzing revenue streams from Professional Services Automation and cybersecurity solutions, O'Reilly provides the insights required for strategic decision-making. Peggy O'Reilly coordinates with the executive team to align financial goals with the broader mission of supporting Managed Service Providers. This role involves managing investor relations and ensuring compliance with all financial regulations. Through disciplined fiscal oversight, the Chief Financial Officer drives the profitability and stability of the enterprise, allowing for continued investment in product innovation and client support infrastructure.
Danielle Anderson - Chief of Staff
Danielle Anderson, the Chief of Staff at ConnectWise, manages internal communications and coordinates cross-functional initiatives to streamline executive decision-making. Anderson facilitates the execution of strategic priorities by bridging gaps between departments, ensuring that the software development teams remain aligned with the broader corporate mission. The Chief of Staff monitors project timelines and resource allocation to optimize operational efficiency across the organization. Danielle Anderson also prepares critical briefings for the leadership team, enabling data-driven responses to market shifts in the managed services sector. By maintaining a clear view of organizational health, the Chief of Staff supports the implementation of new policies that enhance productivity. This role requires constant interaction with various business units to ensure that the company maintains its focus on delivering high-quality tools for technology service providers while navigating complex operational challenges.
Greg Buerk - Chief Technology Officer
Greg Buerk, the Chief Technology Officer at ConnectWise, architects the technical infrastructure and software roadmap for the integrated platform. Buerk oversees the engineering teams responsible for developing Remote Monitoring and Management capabilities and advanced cybersecurity features. The Chief Technology Officer ensures that the software architecture supports high-volume ticketing and remote access requirements for global technology service providers. By evaluating emerging technologies, Buerk drives innovation in cloud-based service delivery and automation. Greg Buerk collaborates with product managers to translate complex technical requirements into user-friendly solutions that improve help desk support and network monitoring. This leadership role involves maintaining rigorous security standards across all software modules to protect client data. Through the continuous refinement of the technical stack, the Chief Technology Officer enables the company to maintain its status as a leader in the IT management software market.

Steve Farnan - Senior Vice President, Chief of Staff
Steve Farnan, the Senior Vice President, Chief of Staff at ConnectWise, focuses on the operational execution of strategic programs and organizational alignment. Farnan manages the integration of internal processes to ensure that the company effectively delivers its suite of software tools to technology service providers. The Senior Vice President, Chief of Staff coordinates high-level initiatives that span across departments, ensuring that the organization remains agile in a competitive market. By monitoring key performance indicators, Farnan identifies opportunities for process improvement and operational scaling. Steve Farnan works closely with the executive leadership to translate high-level goals into actionable tasks for the broader team. This role involves managing complex projects that require cross-departmental cooperation, ensuring that the company maintains its focus on client success and service excellence while navigating the demands of a rapidly evolving IT landscape.
Josh Poe - Chief Legal Officer
Josh Poe, the Chief Legal Officer at ConnectWise, directs all legal affairs, compliance, and risk management activities for the enterprise. Poe oversees the protection of intellectual property related to the company's software platform and manages contractual relationships with global technology service providers. The Chief Legal Officer ensures that all operations, including cybersecurity management and remote access services, adhere to international data privacy regulations. By providing legal guidance on mergers, acquisitions, and strategic partnerships, Poe supports the company's growth objectives. Josh Poe collaborates with the executive team to mitigate legal risks and resolve complex disputes that may arise in the software industry. This leadership role involves maintaining a robust legal framework that supports the company's mission while ensuring ethical business practices. Through proactive legal strategy, the Chief Legal Officer safeguards the reputation and assets of the organization in a highly regulated global market.

Kisha Thompson - Chief People Officer
Kisha Thompson, the Chief People Officer at ConnectWise, leads the human resources strategy, talent acquisition, and organizational culture initiatives. Thompson oversees the development of programs that attract and retain top talent capable of building advanced software for Managed Service Providers. The Chief People Officer ensures that the company maintains a diverse and inclusive environment that fosters innovation and professional growth. By implementing performance management systems and leadership development training, Thompson aligns the workforce with the company's strategic goals. Kisha Thompson works with the executive team to cultivate a culture of excellence and accountability across all global offices. This role involves managing employee relations and ensuring that the organizational structure supports the company's mission of empowering IT service companies. Through the strategic management of human capital, the Chief People Officer drives the engagement and productivity of the entire organization.

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