Leadership Overview
ConnectWise has 8 executives leading key functions including strategy, marketing, operations, technology, revenue, legal, and human resources.
Driven by innovation, ConnectWise provides intelligent software, expert services, and an immersive IT community, shaping the future of the IT solutions provider industry.
Driven by innovation, ConnectWise provides intelligent software, expert services, and an immersive IT community, shaping the future of the IT solutions provider industry.
Leadership Roles at ConnectWise
Manuel Rivelo - Chief Executive Officer
Manuel Rivelo, the Chief Executive Officer at ConnectWise, directs the company's overarching strategy and operational execution. Overseeing all business units, Rivelo ensures alignment with the company's mission to empower IT solution providers. This leadership role involves driving innovation across the software portfolio and fostering growth within the global IT community. By optimizing resource allocation and setting strategic priorities, Manuel Rivelo directly impacts the company's market position and long-term financial health. The Chief Executive Officer's focus remains on enhancing the value delivered to partners through intelligent software and expert services, solidifying ConnectWise's leadership in the industry.
Hal Edwards - Chief Marketing Officer
Hal Edwards, the Chief Marketing Officer at ConnectWise, architects and executes comprehensive marketing strategies. Overseeing brand development, demand generation, and product marketing initiatives, Edwards ensures ConnectWise's value proposition resonates with IT solution providers worldwide. This role involves driving market awareness and customer acquisition through targeted campaigns and digital engagement. By analyzing market trends and customer needs, Hal Edwards guides the communication of ConnectWise's intelligent software and expert services. The Chief Marketing Officer's efforts are crucial for expanding market reach and reinforcing the company's position as a leader in the IT community.
Danielle Anderson - Chief of Staff
Danielle Anderson, the Chief of Staff at ConnectWise, facilitates strategic initiatives and operational efficiency across the executive team. Managing key projects and driving cross-functional collaboration, Anderson ensures seamless execution of the company's vision. This position involves streamlining communication and optimizing workflows to support the delivery of intelligent software and expert services. By coordinating efforts among various departments, Danielle Anderson enhances the overall productivity and strategic alignment of ConnectWise. The Chief of Staff's role is vital in translating high-level objectives into actionable plans, supporting the company's growth and its commitment to the IT community.
Greg Buerk - Chief Technology Officer
Greg Buerk, the Chief Technology Officer at ConnectWise, spearheads the company's technological vision and innovation roadmap. Overseeing software development, infrastructure, and cybersecurity, Buerk ensures ConnectWise delivers cutting-edge intelligent software and robust expert services. This role involves driving technological advancements that enhance the partner experience and operational capabilities. By evaluating emerging technologies and guiding research and development, Greg Buerk maintains ConnectWise's competitive edge. The Chief Technology Officer's leadership is fundamental to the continuous improvement of the company's integrated solutions and its commitment to the IT ecosystem.
Joseph Mercurio - Chief Revenue Officer
Joseph Mercurio, the Chief Revenue Officer at ConnectWise, directs all revenue-generating activities and sales strategies. Overseeing global sales operations, channel partnerships, and customer success initiatives, Mercurio drives consistent revenue growth. This position involves optimizing the sales funnel and expanding market penetration for ConnectWise's intelligent software and expert services. By fostering strong relationships with clients and partners, Joseph Mercurio ensures the company meets its financial objectives. The Chief Revenue Officer's focus on maximizing revenue streams is critical to ConnectWise's sustained success and its support of the IT solutions provider community.
Steve Farnan - Senior Vice President, Chief of Staff
Steve Farnan, the Senior Vice President, Chief of Staff at ConnectWise, supports the executive leadership in driving strategic execution and operational excellence. Managing critical projects and facilitating interdepartmental alignment, Farnan ensures the efficient delivery of ConnectWise's software and services. This role involves enhancing organizational effectiveness and supporting the implementation of key business initiatives. By coordinating executive priorities and driving process improvements, Steve Farnan contributes significantly to the company's operational agility. The Senior Vice President, Chief of Staff's dedication to operational refinement supports ConnectWise's mission to empower IT solution providers.
Joshua Poe - Chief Legal Officer
Joshua Poe, the Chief Legal Officer at ConnectWise, oversees all legal affairs and ensures regulatory compliance across the organization. Managing corporate governance, intellectual property, and risk management, Poe safeguards the company's interests. This role involves providing strategic legal counsel to support the development and delivery of ConnectWise's intelligent software and expert services. By navigating complex legal landscapes, Joshua Poe ensures ConnectWise operates ethically and responsibly. The Chief Legal Officer's expertise is essential for maintaining the integrity of the company's operations and its commitment to its partners within the IT community.
Kisha Thompson - Chief People Officer
Kisha Thompson, the Chief People Officer at ConnectWise, leads human resources strategy and talent management initiatives. Overseeing recruitment, employee development, and fostering a positive company culture, Thompson ensures ConnectWise attracts and retains top talent. This role is critical for supporting the company's growth and its commitment to providing expert services and intelligent software. By championing employee well-being and professional growth, Kisha Thompson cultivates an environment where innovation thrives. The Chief People Officer's focus on human capital is integral to ConnectWise's ability to serve its extensive IT community effectively.
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