Leadership Overview
ConnectWise has 8 executives leading key functions including strategy, revenue, technology, operations, marketing, people, legal, and chief of staff.
Driven by innovation, ConnectWise provides intelligent software, expert services, and an immersive IT community, shaping the future of the IT solutions provider industry through its vast ecosystem of integrations and commitment to partner success.
Driven by innovation, ConnectWise provides intelligent software, expert services, and an immersive IT community, shaping the future of the IT solutions provider industry through its vast ecosystem of integrations and commitment to partner success.
Leadership Roles at ConnectWise
Manuel Rivelo - Chief Executive Officer
Manuel Rivelo, the Chief Executive Officer at ConnectWise, directs the company's overarching strategy and operational execution. Overseeing all business units, Rivelo ensures alignment with the core mission of empowering IT solution providers. This leadership role involves driving innovation across the software portfolio and fostering the growth of the ConnectWise ecosystem. By focusing on market dynamics and partner needs, Manuel Rivelo guides the company's expansion and strengthens its position as a leader in the IT software industry. The Chief Executive Officer's vision propels ConnectWise forward, ensuring sustained development and market impact.

Joseph Mercurio - Chief Revenue Officer
Joseph Mercurio, the Chief Revenue Officer at ConnectWise, spearheads all revenue-generating activities and sales strategies. Overseeing global sales teams and channel partnerships, Mercurio drives market penetration and revenue growth. This critical role involves optimizing the sales funnel, expanding customer acquisition, and ensuring consistent revenue streams. By fostering strong relationships with clients and partners, Joseph Mercurio directly contributes to the company's financial success and market expansion. The Chief Revenue Officer's leadership ensures that ConnectWise consistently meets and exceeds its financial objectives through effective sales execution and strategic market engagement.
Greg Buerk - Chief Technology Officer
Greg Buerk, the Chief Technology Officer at ConnectWise, architects the company's technological vision and product development roadmap. Overseeing engineering, research, and development, Buerk ensures the delivery of innovative and robust software solutions. This leadership position involves guiding the technical teams in creating scalable, secure, and cutting-edge platforms that meet evolving market demands. By championing technological advancements, Greg Buerk drives the evolution of ConnectWise's software offerings, enhancing their competitive edge. The Chief Technology Officer's expertise is fundamental to maintaining ConnectWise's reputation for technological excellence and forward-thinking solutions.
Danielle Anderson - Chief of Staff
Danielle Anderson, the Chief of Staff at ConnectWise, provides strategic support and operational oversight to the executive leadership team. Coordinating cross-functional initiatives and ensuring efficient communication across departments, Anderson enhances organizational effectiveness. This role involves managing key projects, facilitating strategic planning sessions, and driving operational improvements throughout the company. By streamlining processes and fostering collaboration, Danielle Anderson ensures that executive priorities are executed seamlessly. The Chief of Staff's dedication to operational excellence supports the overall strategic objectives of ConnectWise.
Hal Edwards - Chief Marketing Officer
Hal Edwards, the Chief Marketing Officer at ConnectWise, directs the company's global marketing strategies and brand development. Overseeing all marketing functions, Edwards drives market awareness, lead generation, and customer engagement initiatives. This leadership role involves crafting compelling brand narratives, executing integrated marketing campaigns, and analyzing market trends to inform strategic decisions. By enhancing ConnectWise's market presence and communicating its value proposition, Hal Edwards significantly contributes to business growth. The Chief Marketing Officer's efforts ensure ConnectWise remains a recognized leader in the IT software sector.
Steve Farnan - Senior Vice President, Chief of Staff
Steve Farnan, the Senior Vice President, Chief of Staff at ConnectWise, supports the executive team in driving strategic initiatives and operational efficiency. Managing critical projects and ensuring alignment across departments, Farnan enhances the execution of company objectives. This role involves facilitating communication, optimizing workflows, and implementing best practices throughout the organization. By providing dedicated support to leadership, Steve Farnan ensures that ConnectWise operates with maximum effectiveness. The Senior Vice President, Chief of Staff's contributions are vital to the smooth functioning and strategic advancement of the company.
Kisha Thompson - Chief People Officer
Kisha Thompson, the Chief People Officer at ConnectWise, leads the company's human resources strategy and talent management initiatives. Overseeing all aspects of employee experience, talent acquisition, and organizational development, Thompson cultivates a high-performing and engaged workforce. This critical role involves developing programs that support employee growth, foster a positive company culture, and ensure alignment with business objectives. By prioritizing the well-being and development of ConnectWise employees, Kisha Thompson drives organizational success. The Chief People Officer's commitment to people ensures a strong foundation for the company's continued growth and innovation.

Joshua Poe - Executive Vice President & Chief Legal Officer
Joshua Poe, the Executive Vice President & Chief Legal Officer at ConnectWise, provides comprehensive legal counsel and oversees all legal affairs for the company. Managing corporate governance, compliance, and risk management, Poe ensures adherence to all applicable laws and regulations. This leadership role involves advising on strategic decisions, protecting the company's intellectual property, and managing litigation. By safeguarding the company's legal interests, Joshua Poe supports its operational integrity and strategic objectives. The Executive Vice President & Chief Legal Officer's expertise is essential for maintaining ConnectWise's ethical standards and legal compliance.

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