CSI Executive and Leadership Team

July, 2026

Leadership Overview

CSI has 10 executives leading key functions including strategy, technology, operations, finance, marketing, and human resources.

Driven by innovation, CSI is dedicated to empowering financial institutions with advanced technology solutions that enhance efficiency, ensure compliance, and foster digital transformation across the United States.

Leadership Roles at CSI

  • Chief Executive Officer - Charles Ngala
  • Owner & Chief Executive Officer - John Bonatesta
  • President & Chief Executive Officer - Nancy Langer
  • Chief Financial Officer - Kenneth Gayron
  • Chief Operating Officer - Maury McPhillips
  • President - Craig Rover
  • Chief Marketing Officer - Jane Tague
  • Chief Technology Officer - Bill Nitchmann
  • Junior Service Executive & Chief Marketing Officer, App & Information Technology Support) - Asifur Rahman
  • Chief People Officer - Roxanne Martinez
  • Charles Ngala - Chief Executive Officer

    Charles Ngala, the Chief Executive Officer at CSI, directs the overarching corporate strategy and operational execution for the financial technology provider. Ngala guides CSI's mission to deliver robust banking software, digital banking platforms, and payment technologies to community banks, regional financial institutions, and credit unions. Overseeing the company's expansion and market penetration, Ngala ensures CSI's technology infrastructure supports critical functions such as regulatory compliance, cybersecurity services, and managed information technology operations. The Chief Executive Officer's leadership focuses on driving innovation within the financial services sector, enabling clients to achieve greater operational efficiency and enhance customer engagement through digital transformation initiatives. Ngala's strategic vision propels CSI's commitment to serving financial service providers seeking cutting-edge technology platforms.

    John Bonatesta - Owner & Chief Executive Officer

    John Bonatesta, the Owner & Chief Executive Officer at CSI, holds ultimate responsibility for the company's strategic direction and ownership. Bonatesta guides CSI's core business of providing financial technology solutions, including specialized banking software, digital banking platforms, and comprehensive payment technologies. The Owner & Chief Executive Officer's purview encompasses ensuring the company's offerings meet the evolving needs of community banks, regional financial institutions, and credit unions across the United States. Bonatesta's leadership emphasizes the delivery of technology infrastructure that supports operational efficiency, stringent regulatory compliance, and advanced cybersecurity services. Through strategic ownership, John Bonatesta reinforces CSI's position as a key technology partner for financial service providers undergoing digital transformation.

    Nancy Langer - President & Chief Executive Officer

    Nancy Langer, the President & Chief Executive Officer at CSI, drives the company's strategic vision and operational leadership. Langer directs CSI's comprehensive suite of financial technology solutions, encompassing banking software, digital banking platforms, and payment technologies. The President & Chief Executive Officer's focus is on empowering financial institutions, including community banks and regional players, to navigate digital transformation and enhance operational efficiency. Langer oversees the delivery of critical services such as regulatory compliance, cybersecurity, and managed IT operations, ensuring clients maintain robust technology infrastructure. Through strategic guidance, Nancy Langer champions CSI's commitment to innovation and client success in the dynamic financial services landscape.

    Kenneth Gayron - Chief Financial Officer

    Kenneth Gayron, the Chief Financial Officer at CSI, directs the company's financial strategy and fiscal management. Gayron oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring the economic health of CSI's extensive financial technology services. The Chief Financial Officer's purview includes managing investments in banking software development, digital banking platforms, and payment technologies, aligning financial resources with strategic growth objectives. Gayron ensures robust financial controls are in place to support regulatory compliance and cybersecurity initiatives. By maintaining financial stability and optimizing resource allocation, Kenneth Gayron supports CSI's mission to provide cutting-edge technology infrastructure to financial institutions across the United States.
    Kenneth Gayron

    Maury McPhillips - Chief Operating Officer

    Maury McPhillips, the Chief Operating Officer at CSI, manages the day-to-day operational execution and service delivery for the financial technology company. McPhillips oversees the implementation and support of CSI's banking software, digital banking platforms, and payment technologies, ensuring seamless integration for financial institutions. The Chief Operating Officer's responsibilities extend to optimizing managed information technology operations and data processing systems, thereby enhancing operational efficiency for clients. McPhillips directs efforts to maintain high standards in regulatory compliance and cybersecurity services, safeguarding client data and operations. By streamlining internal processes and service delivery, Maury McPhillips ensures CSI consistently meets the needs of community banks and regional financial institutions.

    Craig Rover - President

    Craig Rover, the President at CSI, directs significant operational segments and strategic initiatives within the financial technology company. Rover oversees the delivery of core services, including banking software, digital banking platforms, and payment technologies, ensuring alignment with CSI's overall business objectives. The President's responsibilities encompass driving efficiency in managed information technology operations and data processing systems, supporting the company's commitment to financial institutions. Rover plays a key part in ensuring that CSI's technology infrastructure meets stringent regulatory compliance and cybersecurity standards. Through effective leadership, Craig Rover contributes to CSI's mission of empowering community banks and regional financial institutions with robust technological solutions.

    Jane Tague - Chief Marketing Officer

    Jane Tague, the Chief Marketing Officer at CSI, architects the company's go-to-market strategies and brand positioning within the financial technology sector. Tague directs all marketing initiatives, focusing on communicating the value of CSI's banking software, digital banking platforms, and payment technologies to community banks and regional financial institutions. The Chief Marketing Officer's responsibilities include developing campaigns that highlight CSI's expertise in regulatory compliance, cybersecurity services, and managed IT operations. Tague ensures marketing efforts effectively reach financial service providers seeking to improve operational efficiency and drive digital transformation. By articulating CSI's technological advantages, Jane Tague supports the company's growth and market penetration across the United States.

    Bill Nitchmann - Chief Technology Officer

    Bill Nitchmann, the Chief Technology Officer at CSI, spearheads the innovation and development of the company's financial technology solutions. Nitchmann oversees the engineering of advanced banking software, scalable digital banking platforms, and secure payment technologies that serve financial institutions nationwide. The Chief Technology Officer's role involves ensuring CSI's technology infrastructure remains at the forefront of the industry, supporting critical areas like cybersecurity services and managed information technology operations. Nitchmann drives the technical strategy to enhance operational efficiency and facilitate digital transformation for community banks and credit unions. By advancing CSI's technological capabilities, Bill Nitchmann ensures the company provides reliable and cutting-edge platforms for financial service providers.

    Asifur Rahman - Junior Service Executive & Chief Marketing Officer, App & Information Technology Support)

    Asifur Rahman, the Junior Service Executive & Chief Marketing Officer, App & Information Technology Support) at CSI, focuses on enhancing client support and marketing technology solutions. Rahman manages the delivery of app and information technology support, ensuring financial institutions receive effective assistance with CSI's banking software and digital platforms. The Junior Service Executive & Chief Marketing Officer, App & Information Technology Support)'s role involves bridging technical support with strategic marketing efforts, communicating the benefits of CSI's payment technologies and cybersecurity services. Rahman works to improve customer engagement and satisfaction by ensuring seamless access to and understanding of the company's technology infrastructure. Asifur Rahman contributes to client retention and the promotion of CSI's comprehensive financial technology offerings.

    Roxanne Martinez - Chief People Officer

    Roxanne Martinez, the Chief People Officer at CSI, leads the human capital strategy and organizational development initiatives. Martinez oversees talent acquisition, employee engagement, and professional development programs designed to support CSI's workforce in delivering advanced financial technology solutions. The Chief People Officer's focus is on cultivating a culture that fosters innovation and excellence in areas such as banking software, digital banking platforms, and payment technologies. Martinez ensures that CSI's team possesses the expertise required for regulatory compliance, cybersecurity services, and managed IT operations. By prioritizing employee growth and well-being, Roxanne Martinez strengthens CSI's capacity to serve financial institutions effectively across the United States.
    Roxanne Martinez

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    Frequently Asked Questions Regarding CSI Top Executives and Leadership Team

    Who leads CSI?
    CSI is led by Charles Ngala (Chief Executive Officer), along with executives such as John Bonatesta (Owner & Chief Executive Officer) and Nancy Langer (President & Chief Executive Officer).
    Who is part of CSI’s executive team?
    The executive team of CSI includes leaders such as Charles Ngala (Chief Executive Officer), John Bonatesta (Owner & Chief Executive Officer), Nancy Langer (President & Chief Executive Officer) and other senior executives.
    How many executives does CSI have?
    CSI has 10 executives leading key business areas.
    What roles are included in CSI’s leadership team?
    The leadership team of CSI includes roles such as Chief Executive Officer, Owner & Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Chief Operating Officer.