Community First Credit Union Executive and Leadership Team

Molly Sullivan, the Chief Financial Officer at Community First Credit Union, directs all fiscal planning and capital allocation strategies. Sullivan manages the credit union's balance sheet, ensuring liquidity and regulatory compliance across the Wisconsin market. By overseeing investment portfolios and financial reporting, the Chief Financial Officer maintains the cooperative's fiscal health. Molly Sullivan also collaborates with the board to optimize interest rate risk management and long-term asset growth. This leadership role involves analyzing regional economic trends to refine pricing models for banking products. Through rigorous oversight of financial operations, the Chief Financial Officer secures the institution's ability to provide competitive insurance and investment services. Sullivan drives the strategic budgeting process, aligning resource distribution with the credit union's mission of community-focused financial education. Ultimately, the Chief Financial Officer ensures the organization remains a stable, member-owned financial pillar.

John Peterson, the Chief Operating Officer at Community First Credit Union, executes the daily operational strategies that drive member service excellence. Peterson oversees the branch network and internal service delivery systems across the Wisconsin footprint. By managing the efficiency of banking operations, the Chief Operating Officer ensures that financial products reach members with maximum effectiveness. John Peterson also coordinates with the leadership team to streamline administrative processes and improve service delivery speed. This leadership role involves monitoring operational performance metrics to identify areas for process improvement and cost reduction. Through the management of day-to-day activities, the Chief Operating Officer supports the credit union's mission of providing accessible financial education and insurance services. Peterson drives the implementation of operational policies that align with the cooperative's core values. Ultimately, the Chief Operating Officer maintains the high standards of service that define the organization's market presence.

Chris Eppes, the Chief Information Officer at Community First Credit Union, architects the digital infrastructure supporting all banking and financial services. Eppes manages cybersecurity protocols and data integrity to protect member information across the Northeast and East Central Wisconsin regions. By overseeing the integration of modern fintech solutions, the Chief Information Officer enhances the accessibility of online banking platforms. Chris Eppes also directs the IT department in maintaining robust network uptime and system scalability. This leadership role involves coordinating with other executives to implement secure, efficient digital workflows that support financial education initiatives. Through the deployment of advanced analytics, the Chief Information Officer optimizes internal processes and improves member engagement. Eppes drives the technological roadmap, ensuring the credit union remains competitive in a rapidly evolving digital landscape. Ultimately, the Chief Information Officer secures the technological foundation necessary for seamless financial operations.

Lori Aic, the Chief Human Resources Officer at Community First Credit Union, directs talent acquisition and organizational development strategies. Aic manages the workforce culture, ensuring that all employees possess the skills necessary to deliver high-quality banking and financial education services. By overseeing recruitment, training, and performance management, the Chief Human Resources Officer builds a team capable of supporting the credit union's regional growth. Lori Aic also designs compensation and benefits programs that attract top talent within the Wisconsin financial sector. This leadership role involves fostering an inclusive environment that aligns with the cooperative's mission of community service. Through the implementation of professional development initiatives, the Chief Human Resources Officer ensures the staff remains equipped to handle complex member needs. Aic drives the internal communication strategy, promoting organizational alignment and employee engagement. Ultimately, the Chief Human Resources Officer secures the human capital required for long-term institutional success.