Balfour Executive and Leadership Team

June, 2026

Leadership Overview

Balfour has 5 executives leading key functions including strategy, operations, information technology, finance, and human resources.

Driven by a legacy of commemorating milestones, Balfour is dedicated to providing high-quality class rings, announcements, and yearbooks, fostering lasting connections through educational resources and personalized products.

Leadership Roles at Balfour

  • Chief Executive Officer - Alice McNeese
  • Interim Chief Financial Officer - Andres Vilar
  • Chief Operating Officer - Sherice Bench
  • Vice President, Information Technology & Chief Information Officer - Norman Smith
  • Chief Human Resources Officer - Lisa Trefois
  • Alice McNeese - Chief Executive Officer

    Alice McNeese, the Chief Executive Officer at Balfour, directs the overarching corporate strategy and market positioning. Overseeing all major business units, Alice McNeese ensures alignment with the company's mission to provide commemorative products and educational resources. This leadership role involves driving innovation in product development for class rings, announcements, and yearbooks, while also expanding the company's retail and manufacturing capabilities. By fostering key partnerships and guiding executive decision-making, Alice McNeese directly impacts Balfour's growth and industry leadership. Ultimately, McNeese secures the company's long-term vision and operational excellence in the educational and commemorative market.

    Andres Vilar - Interim Chief Financial Officer

    Andres Vilar, the Interim Chief Financial Officer at Balfour, directs financial planning, analysis, and reporting across all company operations. Overseeing fiscal management, Andres Vilar ensures robust financial controls and strategic resource allocation to support the manufacturing and retailing of class rings, announcements, and yearbooks. This pivotal role involves managing budgets, optimizing cash flow, and evaluating investment opportunities to drive profitability and sustainable growth. By providing critical financial insights and guidance, Andres Vilar directly impacts strategic decision-making and ensures fiscal responsibility. Ultimately, Vilar strengthens Balfour's financial health, safeguarding assets and positioning the company for continued success in its specialized market.

    Sherice Bench - Chief Operating Officer

    Sherice Bench, the Chief Operating Officer at Balfour, executes the day-to-day operational strategies and manages the manufacturing and retail divisions. Overseeing the entire supply chain and production processes, Sherice Bench ensures the efficient delivery of class rings, announcements, letter jackets, and yearbooks. This critical role involves optimizing production workflows and enhancing customer service across all retail channels. By driving operational efficiencies and managing resource allocation, Sherice Bench directly supports the company's commitment to quality and timely product fulfillment. Ultimately, Bench strengthens Balfour's operational backbone, ensuring seamless execution of its core business functions and maintaining high standards in manufacturing and distribution.

    Norman Smith - Vice President, Information Technology & Chief Information Officer

    Norman Smith, the Vice President, Information Technology & Chief Information Officer at Balfour, architects the company's technology infrastructure and digital transformation initiatives. Overseeing all IT operations, Norman Smith ensures the security, scalability, and reliability of systems supporting manufacturing, retail, and educational resource platforms. This leadership position involves driving innovation in enterprise software, data management, and cybersecurity measures critical for protecting customer information and intellectual property. By implementing advanced technological solutions, Norman Smith directly enhances operational efficiency and supports the development of new digital products and services. Ultimately, Smith fortifies Balfour's technological foundation, enabling robust data-driven decision-making and securing competitive advantage in the digital landscape.

    Lisa Trefois - Chief Human Resources Officer

    Lisa Trefois, the Chief Human Resources Officer at Balfour, leads talent acquisition, employee development, and organizational culture initiatives. Overseeing all human capital strategies, Lisa Trefois ensures a skilled and motivated workforce to support the manufacturing and retailing of class rings, announcements, and yearbooks. This executive function involves developing comprehensive HR policies, fostering employee engagement, and managing compensation and benefits programs. By cultivating a positive and productive work environment, Lisa Trefois directly contributes to operational excellence and employee retention. Ultimately, Trefois builds a strong human capital foundation, aligning talent management with Balfour's strategic objectives and market demands.

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    Frequently Asked Questions Regarding Balfour Top Executives and Leadership Team

    Who leads Balfour?
    Balfour is led by Alice McNeese (Chief Executive Officer), along with executives such as Andres Vilar (Interim Chief Financial Officer) and Sherice Bench (Chief Operating Officer).
    Who is part of Balfour’s executive team?
    The executive team of Balfour includes leaders such as Alice McNeese (Chief Executive Officer), Andres Vilar (Interim Chief Financial Officer), Sherice Bench (Chief Operating Officer) and other senior executives.
    How many executives does Balfour have?
    Balfour has 5 executives leading key business areas.
    What roles are included in Balfour’s leadership team?
    The leadership team of Balfour includes roles such as Chief Executive Officer, Interim Chief Financial Officer, Chief Operating Officer, Vice President, Information Technology & Chief Information Officer, Chief Human Resources Officer.