Leadership Overview
Combined has 5 executives leading key functions including strategy, workplace benefits, agency management, division operations, and regional expansion.
Focused on delivering accessible supplemental insurance, Combined prioritizes clear policy language and customer-centric solutions to ensure financial security for families across North America, Europe, and the Asia Pacific region.
Focused on delivering accessible supplemental insurance, Combined prioritizes clear policy language and customer-centric solutions to ensure financial security for families across North America, Europe, and the Asia Pacific region.
Leadership Roles at Combined
Roxana Roxana - Chief Executive Officer
Roxana Roxana, the Chief Executive Officer at Combined, directs the overarching strategic vision for supplemental accident, health, and life insurance offerings. Overseeing the entire organizational structure, the Chief Executive Officer ensures alignment between corporate objectives and the specific needs of policyholders across North America, Europe, and Asia Pacific. This leadership role involves driving operational excellence and fostering a culture of clarity in insurance product delivery. By optimizing internal processes, Roxana Roxana directly impacts the ability of the company to provide affordable coverage options. The Chief Executive Officer maintains constant communication with the Board to ensure long-term stability and market growth. Through rigorous oversight of all business units, the Chief Executive Officer secures the competitive position of the firm within the global insurance landscape, ultimately delivering peace of mind to millions of customers.
Mark Shaw - Division President, Chubb Workplace Benefits
Mark Shaw, the Division President, Chubb Workplace Benefits at Combined, architects the strategy for employer-sponsored supplemental insurance programs. Managing the expansion of workplace benefit solutions, the Division President, Chubb Workplace Benefits ensures that corporate clients receive tailored accident and health coverage. This role involves coordinating with internal sales teams to penetrate new market segments across North America. By refining the product portfolio, Mark Shaw directly influences the adoption rates of supplemental insurance within diverse corporate environments. The Division President, Chubb Workplace Benefits monitors performance metrics to ensure that service delivery remains efficient and transparent. Through strategic partnerships with human resources departments, the Division President, Chubb Workplace Benefits drives revenue growth while simplifying the enrollment experience for employees. This leadership focus guarantees that the company remains a preferred provider for workplace-based insurance solutions.
Michael Dortch - President & Managing Agent
Michael Dortch, the President & Managing Agent at Combined, oversees the regulatory compliance and agency operations essential for distributing supplemental insurance products. Managing the complex landscape of insurance licensing and agent performance, the President & Managing Agent ensures that all distribution channels adhere to strict industry standards. This role involves supervising the training and development of the agency force to maintain high levels of customer service. By implementing robust operational frameworks, Michael Dortch directly supports the company mission of making insurance easy to understand. The President & Managing Agent collaborates with regional leaders to ensure consistent service delivery across all operational territories. Through the effective management of agency resources, the President & Managing Agent drives sustainable growth and maintains the reputation of the firm as a trusted provider of life and health insurance products.

Mathew Matarrese - Division President
Mathew Matarrese, the Division President at Combined, leads the operational execution for specific insurance product lines, focusing on market penetration and service quality. Overseeing the day-to-day management of divisional resources, the Division President ensures that supplemental accident and health products reach target demographics effectively. This role involves analyzing market trends to adjust product offerings, ensuring that coverage remains both affordable and relevant. By streamlining the customer journey, Mathew Matarrese directly contributes to the overall efficiency of the organization. The Division President coordinates with cross-functional teams to resolve operational bottlenecks and improve policyholder satisfaction. Through the strategic deployment of divisional assets, the Division President drives consistent performance across the North American market. This leadership role remains critical for maintaining the competitive edge of the company in the supplemental insurance sector.
Joel Schwartz - President, Combined Canada
Joel Schwartz, the President, Combined Canada at Combined, directs all business activities and strategic initiatives within the Canadian market. Overseeing the growth of supplemental insurance products, the President, Combined Canada ensures that the unique needs of the Canadian policyholder base receive dedicated attention. This role involves managing local distribution networks and ensuring that all insurance offerings align with regional regulatory requirements. By fostering strong relationships with local stakeholders, Joel Schwartz directly impacts the market presence of the firm. The President, Combined Canada monitors regional performance data to optimize service delivery and product accessibility. Through the implementation of localized marketing and sales strategies, the President, Combined Canada drives revenue and strengthens the brand identity. This leadership role ensures that the company maintains a robust and compliant operation while delivering essential insurance protection to families throughout the region.

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