Combined Executive and Leadership Team

Jeffrey Hofstetter, the Chief Operating Officer at Combined, directs all internal business processes and operational workflows. Overseeing the execution of supplemental insurance delivery, the Chief Operating Officer ensures that policy administration remains efficient and transparent for customers across North America, Europe, and Asia Pacific. This leadership role involves optimizing the infrastructure supporting accident, health, and life insurance products to maintain high service standards. By streamlining internal systems, Jeffrey Hofstetter directly impacts the ability of the organization to provide affordable coverage options. Hofstetter coordinates with other executive leaders to align operational capacity with long-term growth objectives. Through rigorous management of daily business functions, the Chief Operating Officer secures the operational stability required to support policyholders during times of need. Hofstetter maintains a focus on operational excellence to uphold the commitment of providing clearly written, easy-to-understand insurance solutions.

Mathew Matarrese, the Division President at Combined, manages regional market expansion and strategic growth initiatives. Overseeing the development of supplemental insurance offerings, the Division President drives market penetration across diverse international territories. This leadership role involves identifying emerging consumer needs within the accident, health, and life insurance sectors to ensure product relevance. By fostering strong relationships with regional stakeholders, Mathew Matarrese directly impacts the competitive positioning of the company. Matarrese collaborates with the broader leadership team to implement policies that simplify the customer experience. Through the oversight of divisional performance, the Division President ensures that regional operations align with the overarching mission of providing accessible financial protection. Matarrese maintains a focus on scaling business reach while upholding the core values of clarity and affordability. Ultimately, Matarrese secures the long-term viability of regional insurance portfolios through disciplined strategic planning and execution.

Mark Shaw, the Division President, Chubb Workplace Benefits at Combined, architects the strategy for employer-sponsored insurance solutions. Overseeing the integration of supplemental accident, health, and life products into corporate benefit packages, the Division President drives engagement with enterprise clients. This leadership role involves tailoring insurance offerings to meet the specific needs of diverse workforces across North America. By optimizing the delivery of workplace benefits, Mark Shaw directly impacts the accessibility of coverage for employees. Shaw coordinates with internal product teams to ensure that all benefit solutions remain easy to understand and implement. Through the management of workplace-focused growth, the Division President supports the broader mission of providing peace of mind to policyholders. Shaw maintains a focus on expanding the footprint of Chubb Workplace Benefits by delivering high-value, affordable insurance options. Ultimately, Shaw secures strong partnerships with employers to enhance the overall value proposition of the company.

Michael Dortch, the President & Managing Agent at Combined, governs the agency distribution network and regulatory compliance standards. Overseeing the professional conduct and performance of the agency force, the President & Managing Agent ensures that all insurance products reach customers with the highest level of integrity. This leadership role involves managing the complex regulatory landscape across international markets to maintain operational compliance. By directing the training and development of agents, Michael Dortch directly impacts the quality of customer interactions and the clarity of product communication. Dortch collaborates with the Board to ensure that agency activities support the company's commitment to affordable, accessible coverage. Through the oversight of distribution channels, the President & Managing Agent drives revenue growth while maintaining strict adherence to industry standards. Dortch maintains a focus on building a robust, compliant agency structure that effectively serves policyholders in North America, Europe, and Asia Pacific.