Leadership Overview
Cold Stone Creamery has 5 executives leading key functions including strategy, finance, and ownership.
Driven by a passion for ice cream, Cold Stone Creamery offers a unique Ice Cream Experience® through a community of dedicated franchisees, with its signature ice cream handcrafted daily and customized on a frozen granite stone.
Driven by a passion for ice cream, Cold Stone Creamery offers a unique Ice Cream Experience® through a community of dedicated franchisees, with its signature ice cream handcrafted daily and customized on a frozen granite stone.
Leadership Roles at Cold Stone Creamery
Joseph Luethmers - Chief Executive Officer
Joseph Luethmers, the Chief Executive Officer at Cold Stone Creamery, directs the overarching strategy and operational execution for the brand. Overseeing the company's global expansion and franchise relations, Joseph Luethmers ensures alignment with the core mission of delivering an exceptional Ice Cream Experience®. This leadership role involves driving innovation in product development and enhancing the unique in-store customization process. By optimizing franchise partnerships and market penetration, Joseph Luethmers directly impacts the brand's growth and sustained market presence. Ultimately, Luethmers secures the company's competitive edge through strategic vision and operational excellence, ensuring the continued success of handcrafted ice cream offerings across all locations.
Roxanne Shipley - Chief Financial Officer
Roxanne Shipley, the Chief Financial Officer at Cold Stone Creamery, manages all financial operations and fiscal strategy. Overseeing budgeting, forecasting, and financial reporting, Roxanne Shipley ensures the fiscal health and profitability of the organization. This critical role involves analyzing market trends and financial performance to guide investment decisions and resource allocation. By optimizing financial processes and maintaining robust internal controls, Roxanne Shipley directly supports the company's growth initiatives and franchise partner success. Ultimately, Shipley safeguards the company's financial stability and drives sustainable economic performance, aligning financial objectives with the brand's commitment to quality and customer experience.
Bassem Kamal - Group Chief Financial Officer
Bassem Kamal, the Group Chief Financial Officer at Cold Stone Creamery, oversees the consolidated financial performance and strategic fiscal planning across the Kahala Brands portfolio, including Cold Stone Creamery. Managing treasury functions, capital allocation, and investor relations, Bassem Kamal ensures financial integrity and drives value creation. This position involves rigorous financial analysis to support executive decision-making and optimize profitability across all brands. By implementing advanced financial management systems and fostering strong relationships with financial institutions, Bassem Kamal directly contributes to the group's overall economic resilience and expansion. Ultimately, Kamal provides critical financial oversight, guiding strategic investments and ensuring long-term financial sustainability for the entire brand family.
Natalie Lord - President & Owner
Natalie Lord, the President & Owner at Cold Stone Creamery, spearheads strategic initiatives and operational oversight for specific franchise territories. Directing business development and market expansion within assigned regions, Natalie Lord ensures franchise partners achieve optimal performance and brand adherence. This leadership capacity involves cultivating strong relationships with franchisees, providing them with the resources and support necessary for success. By driving local marketing efforts and ensuring consistent execution of the Ice Cream Experience®, Natalie Lord directly enhances brand visibility and customer engagement. Ultimately, Lord champions the growth and profitability of the franchise network, upholding the brand's commitment to quality and customer satisfaction.
Matthew Baiada - President & Owner
Matthew Baiada, the President & Owner at Cold Stone Creamery, directs strategic growth and operational excellence within designated franchise markets. Overseeing franchise operations and performance metrics, Matthew Baiada ensures consistent delivery of the unique Ice Cream Experience®. This role involves fostering a culture of innovation and customer focus among franchise owners and their teams. By implementing effective sales strategies and operational efficiencies, Matthew Baiada directly contributes to the profitability and expansion of the brand's footprint. Ultimately, Baiada drives the success of franchise partners, reinforcing Cold Stone Creamery's reputation for high-quality, handcrafted ice cream and exceptional service.
Explore Leadership Teams in Grocery Retail
Tesco PLC is a multinational retail and grocery company headquartered in the United Kingdom. It operates a wide network of supermarkets, convenience stores, and online shopping services, offering a broad range of food, household products, and related services. The company also provides additional services such as financial products and mobile services, serving millions of customers and maintaining a significant presence in the global retail market.
Company Leadership CL
GT
SB
RS
Estblished in 1779 and headquartered in the city of Winnipeg in Manitoba, Canada, The North West Company is a retailer of food and other grocery items. The company primarily operates in communities of under served rural and suburban areas across Canada, Alaska, and the South Pacific.
Company Leadership
VG
The Chefs' Warehouse, Inc., together with its subsidiaries, distributes specialty food and center-of-the-plate products in the United States, the Middle East, and Canada. The company's product portfolio includes specialty food products, such as artisan charcuterie, specialty cheeses, unique oils and vinegars, truffles, caviar, chocolate, and pastry products; and center-of-the-plate products consisting of custom cut beef, seafood, and hormone-free poultry, as well as broadline food products comprising cooking oils, butter, eggs, milk, and flour. The company serves menu-driven independent restaurants, fine dining establishments, country clubs, hotels, caterers, culinary schools, bakeries, patisseries, chocolatiers, cruise lines, casinos, and specialty food stores. It markets its center-of-the-plate products directly to consumers through a mail and e-commerce platform. The Chefs' Warehouse, Inc. was founded in 1985 and is headquartered in Ridgefield, Connecticut.
Company Leadership GE
LH
CP
TM
Headquartered in Zaandam, Netherlands, Royal Ahold Delhaize NV engages in the management and operation of supermarkets and e-commerce business.
Company Leadership ME
ML
DM
TM
Frequently Asked Questions Regarding Cold Stone Creamery Top Executives and Leadership Team
