Leadership Overview
Claro has 10 executives leading key functions including strategy, technology, operations, marketing, people, and procurement.
Driven by continuous innovation, Claro is dedicated to enhancing the digital experience for its customers through high-speed connectivity and exclusive offers, solidifying its market impact in telecommunications.
Driven by continuous innovation, Claro is dedicated to enhancing the digital experience for its customers through high-speed connectivity and exclusive offers, solidifying its market impact in telecommunications.
Leadership Roles at Claro
Francisco Neto - Chief Executive Officer
Francisco Neto, the Chief Executive Officer at Claro, directs the company's overall strategic vision and operational execution. Neto oversees the integration of fixed fiber internet, mobile internet, subscription TV, and mobile plans, ensuring alignment with market demands for 4G and 5G connectivity. This leadership role involves guiding the company's expansion into new digital applications, gaming plans, and smart home solutions, catering to individuals, SMEs, large corporations, and government entities. Neto's strategic direction focuses on maintaining Claro's position as a leader in high-speed connectivity and exclusive customer offers. By driving innovation across all service lines, Francisco Neto ensures the company consistently enhances the digital experience for its diverse client base, reinforcing Claro's market presence and commitment to technological advancement.
Roberto Lazcano - Chief Operating Officer
Roberto Lazcano, the Chief Operating Officer at Claro, executes the day-to-day operational strategies that underpin the company's service delivery. Lazcano manages the seamless integration of fixed fiber internet, mobile internet, subscription TV, and mobile plans, ensuring efficient service provisioning for all client segments, from individuals to large corporations and government entities. This critical function involves optimizing network performance and customer support processes to maintain high standards of 4G and 5G connectivity. Roberto Lazcano's operational leadership ensures the effective rollout of digital applications, gaming plans, and smart home solutions, directly contributing to an enhanced customer digital experience. By streamlining operations and resource allocation, Lazcano drives efficiency and reliability across Claro's extensive service portfolio.
Ana Fernandez - President
Ana Fernandez, the President at Claro, provides executive leadership and strategic direction across key business units. Fernandez oversees the integration and expansion of Claro's telecommunications services, including fixed fiber internet, mobile internet, subscription TV, and mobile plans with 4G and 5G capabilities. This leadership position involves fostering innovation in digital applications, gaming plans, and smart home solutions to meet the evolving needs of individuals, SMEs, large companies, and government entities. Ana Fernandez's focus is on driving market growth and ensuring the delivery of high-speed connectivity and exclusive offers that enhance the overall customer digital experience. Fernandez's guidance ensures operational excellence and strategic alignment across the organization.
Tu Diaz - President
Tu Diaz, the President at Claro, provides executive oversight and strategic guidance for key operational areas. Diaz focuses on enhancing the delivery of telecommunications services, including fixed fiber internet, mobile internet, subscription TV, and mobile plans, ensuring seamless 4G and 5G connectivity. This leadership role involves driving initiatives for digital applications, gaming plans, and smart home solutions, catering to a broad spectrum of clients. Tu Diaz's strategic vision emphasizes improving the customer digital experience through high-speed connectivity and exclusive offers. Diaz works to ensure operational efficiency and market responsiveness, contributing to Claro's sustained growth and leadership in the telecommunications industry.
Jose Felix - President
Jose Felix, the President at Claro, directs strategic initiatives and operational performance across significant business segments. Felix oversees the expansion and enhancement of Claro's service portfolio, encompassing fixed fiber internet, mobile internet, subscription TV, and mobile plans, with a strong emphasis on 4G and 5G connectivity. This executive position involves championing the development and market introduction of digital applications, gaming plans, and smart home solutions to meet diverse client needs. Jose Felix is committed to elevating the customer digital experience through superior connectivity and exclusive value propositions. Felix's leadership ensures strategic alignment and drives operational excellence throughout the organization.
Tacilio Koba Nakagawa - Chief Technology Officer
Tacilio Koba Nakagawa, the Chief Technology Officer at Claro, architects the technological infrastructure supporting the company's comprehensive service offerings. Nakagawa manages the deployment and optimization of 4G and 5G mobile connectivity, alongside the robust backbone for fixed fiber internet and subscription TV services. This role involves evaluating and integrating emerging technologies to enhance digital applications, gaming plans, and smart home solutions, ensuring Claro remains at the forefront of innovation. Tacilio Koba Nakagawa's oversight extends to the technical aspects of serving individual, enterprise, and government clients, guaranteeing reliable and high-speed connectivity. By driving technological advancements, Nakagawa ensures the seamless operation and continuous improvement of Claro's digital ecosystem, directly impacting customer satisfaction and market competitiveness.
Rodrigo Shimizu - Chief Marketing Officer
Rodrigo Shimizu, the Chief Marketing Officer at Claro, spearheads the strategic marketing initiatives that drive customer acquisition and brand engagement. Shimizu directs the development and execution of campaigns for fixed fiber internet, mobile internet, subscription TV, and mobile plans, emphasizing 4G and 5G connectivity benefits. This role involves crafting compelling narratives around digital applications, gaming plans, and smart home solutions to resonate with individual, SME, corporate, and government clients. Rodrigo Shimizu focuses on highlighting Claro's commitment to high-speed connectivity and exclusive offers, positioning the company as a leader in enhancing the digital experience. By analyzing market trends and customer needs, Shimizu ensures Claro's marketing efforts effectively communicate value and foster strong customer loyalty.
Ivan Mata - Chief People Officer & Director, Procurement
Ivan Mata, the Chief People Officer & Director, Procurement at Claro, leads human capital strategy and oversees strategic sourcing initiatives. Mata directs talent acquisition, development, and retention programs to support Claro's workforce across fixed fiber internet, mobile internet, subscription TV, and mobile plan operations. This dual role involves optimizing procurement processes for technology infrastructure and services, ensuring cost-effectiveness and quality for 4G and 5G connectivity solutions. Ivan Mata also guides the development of teams focused on digital applications and smart home solutions, fostering a culture of innovation and service excellence. By managing both human resources and procurement, Mata ensures Claro operates efficiently and maintains a skilled, motivated workforce dedicated to enhancing the customer digital experience.
Motoshi Harada - Gerente De Tecnologia
Motoshi Harada, the Gerente De Tecnologia at Claro, manages critical technology operations and infrastructure development. Harada oversees the implementation and maintenance of systems supporting fixed fiber internet, mobile internet, and subscription TV services, ensuring robust 4G and 5G connectivity. This role involves driving technological advancements for digital applications and smart home solutions, contributing to an enhanced customer digital experience. Motoshi Harada's responsibilities include ensuring the reliability and scalability of Claro's technological platforms, supporting diverse client needs from individuals to large enterprises. Harada's technical expertise is vital in maintaining Claro's competitive edge in the telecommunications sector.
Rafael Vilela - Gerente De Tecnologia
Rafael Vilela, the Gerente De Tecnologia at Claro, manages the technical implementation and ongoing support for the company's technology infrastructure. Vilela oversees the deployment of network enhancements for fixed fiber internet, mobile internet, and subscription TV services, ensuring optimal 4G and 5G connectivity. This role involves contributing to the technical architecture of digital applications and smart home solutions, supporting Claro's commitment to an enhanced customer digital experience. Rafael Vilela's focus is on maintaining system integrity and performance, ensuring reliable service delivery to individuals, SMEs, and enterprise clients. Vilela's technical expertise is crucial for Claro's operational stability and technological advancement.
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Frequently Asked Questions Regarding Claro Top Executives and Leadership Team
