Citizens Executive and Leadership Team

Bruce Van Saun, the Chairman & Chief Executive Officer at Citizens, directs the overarching strategy and operational execution for one of the nation's oldest and largest financial institutions. Overseeing all facets of the company, Van Saun ensures the delivery of a broad spectrum of retail and commercial banking products and services. This leadership role involves guiding the institution's market positioning and long-term financial health, impacting individuals, small businesses, middle-market companies, large corporations, and institutions. By setting the strategic vision, Bruce Van Saun drives the company's commitment to innovation and customer service, solidifying its presence in the financial sector. The Chairman & Chief Executive Officer's responsibilities extend to fostering a culture of integrity and operational excellence across all divisions, ensuring sustained growth and robust client relationships.

Jennifer Whaley, the Senior Vice President, Chief Financial Officer at Citizens, directs the financial strategy and fiscal management for the institution. Overseeing all financial operations, Whaley ensures the integrity and accuracy of financial reporting, capital allocation, and investment strategies. This leadership position is crucial for maintaining the financial stability and growth of the company, supporting its broad range of retail and commercial banking products and services. By managing the company's financial health, Jennifer Whaley enables Citizens to effectively serve individuals, small businesses, and large corporations. The Senior Vice President, Chief Financial Officer's responsibilities include driving profitability, managing risk, and ensuring compliance with all financial regulations, thereby reinforcing the institution's strong market presence.

Charles Arnold, the Executive Vice President & Chief Operating Officer, Citizens Wealth Management at Citizens, directs the operational strategy and execution for the wealth management division. Overseeing all aspects of wealth management services, Arnold ensures the effective delivery of investment and financial planning products to clients. This leadership role is critical for driving growth and client satisfaction within the wealth management sector, supporting the institution's broader financial services offerings. By optimizing operational processes, Charles Arnold enhances the efficiency and effectiveness of the wealth management team, enabling them to better serve high-net-worth individuals and institutional clients. The Executive Vice President & Chief Operating Officer's focus includes expanding market reach and ensuring compliance with industry regulations.

Dameon Philpotts, the Chief Operating Officer Private Bank at Citizens, oversees the operational framework and strategic execution for the private banking division. Managing all facets of private banking operations, Philpotts ensures the delivery of exclusive financial products and personalized services to affluent clients. This role is instrumental in driving client acquisition and retention within the private banking segment, contributing to the institution's overall financial success. By streamlining operational workflows and enhancing service delivery, Dameon Philpotts supports the private bank's commitment to providing bespoke financial solutions. The Chief Operating Officer Private Bank's responsibilities include fostering strong client relationships and ensuring operational excellence in a highly competitive market.

Bryn Butler, the City President at Citizens, leads regional business development and client engagement within a specific geographic market. Overseeing local market strategy and relationship management, Butler ensures the effective delivery of retail and commercial banking products and services to individuals and businesses in the designated area. This role is crucial for expanding the company's footprint and strengthening community ties, directly contributing to Citizens' growth objectives. By fostering local partnerships and driving market penetration, Bryn Butler enhances the institution's presence and client base. The City President's responsibilities include managing local teams and aligning regional efforts with the broader corporate strategy.

James Mitcheson, the Chief Technology Officer at Citizens, architects the technological infrastructure and digital transformation initiatives for the financial institution. Overseeing all aspects of IT strategy and execution, Mitcheson ensures the secure and efficient delivery of retail and commercial banking products and services. This critical role involves driving innovation in digital platforms, enhancing cybersecurity measures, and optimizing operational efficiency through advanced technology solutions. By leading the technology division, James Mitcheson directly supports the company's mission to serve individuals, small businesses, and large corporations. The Chief Technology Officer's focus includes developing scalable systems that accommodate the evolving needs of a diverse client base and maintaining a competitive edge in the rapidly changing financial landscape.

Angelique Johnson, the Chief of Staff at Citizens, facilitates strategic initiatives and operational alignment across key departments of the financial institution. Overseeing critical projects and ensuring seamless communication between executive leadership and various business units, Johnson supports the delivery of comprehensive banking products and services. This role is pivotal in driving operational efficiency and executing the company's strategic priorities, impacting retail and commercial banking operations. By managing cross-functional projects, Angelique Johnson enhances the effectiveness of executive decision-making and supports the company's commitment to serving individuals and businesses. The Chief of Staff's responsibilities include streamlining processes and ensuring that all organizational efforts are aligned with the overarching mission of Citizens.

Jeannette Muldoon, the Vice President, Chief of Staff, Office of the Customer at Citizens, spearheads initiatives focused on enhancing the customer experience across all banking channels. Overseeing strategic projects within the customer-facing divisions, Muldoon ensures the seamless delivery of retail and commercial banking products and services tailored to client needs. This role is fundamental in driving customer satisfaction and loyalty, directly impacting the institution's relationship with individuals and businesses. By championing customer-centric strategies, Jeannette Muldoon reinforces Citizens' commitment to providing exceptional service and support. The Vice President, Chief of Staff, Office of the Customer's focus includes optimizing customer journeys and gathering feedback to continuously improve offerings and operational effectiveness.

Jason Jodoin, the Vice President - Office of the Chief Technology Officer and Chief of Staff - Network Services at Citizens, manages critical network infrastructure and technology operations. Overseeing the stability, security, and performance of the company's network services, Jodoin ensures the reliable delivery of all digital banking products and services. This position is vital for maintaining the operational integrity of the institution, supporting its extensive retail and commercial banking activities. By leading network services, Jason Jodoin guarantees robust connectivity and data integrity, essential for serving individuals, small businesses, and large corporations. The Vice President's responsibilities include implementing advanced network solutions and ensuring seamless communication across all organizational platforms.

Angelina Perez-Lynch, the Risk Chief of Staff at Citizens, manages strategic initiatives and operational coordination within the risk management division. Overseeing critical risk assessment processes and ensuring alignment with regulatory requirements, Perez-Lynch supports the institution's commitment to financial stability and security. This role is vital for mitigating potential financial and operational risks across all business lines, safeguarding the company's assets and reputation. By facilitating communication and driving risk-related projects, Angelina Perez-Lynch enhances the effectiveness of the risk management team. The Risk Chief of Staff's responsibilities include supporting the development and implementation of robust risk mitigation strategies for retail and commercial banking operations.