Citizens Executive and Leadership Team

July, 2026

Leadership Overview

Citizens has 10 executives leading key functions including strategy, finance, technology, operations, and risk management.

Driven by a legacy of financial expertise, Citizens is dedicated to providing comprehensive banking solutions, fostering economic growth, and maintaining a steadfast commitment to customer success across the nation.

Leadership Roles at Citizens

  • Chairman & Chief Executive Officer - Bruce Van Saun
  • Chief Financial Officer - Aunoy Banerjee
  • Chief Financial Officer, Corporate Banking & Commercial Real Estate - Robert Haller
  • EVP & Chief Financial Officer Consumer Bank - Todd Rosenthal
  • Senior Vice President, Chief Financial Officer - Jennifer Whaley
  • Chief Operating Officer - Consumer Banking - Domenick Forte
  • Chief Operating Officer Private Bank - Dameon Philpotts
  • Chief Technology Officer - James Mitcheson
  • Vice President, Chief of Staff, Office of the Customer - Jeannette Muldoon
  • Risk Chief of Staff - Angelina Perez-Lynch
  • Bruce Van Saun - Chairman & Chief Executive Officer

    Bruce Van Saun, the Chairman & Chief Executive Officer at Citizens, directs the overarching strategy and operational execution for one of the nation's oldest and largest financial institutions. Overseeing all facets of the company, Van Saun ensures alignment with the mission to provide a broad range of retail and commercial banking products and services. This leadership role involves guiding the organization's expansion and maintaining its strong market position. By driving innovation and fostering a culture of excellence, Bruce Van Saun directly impacts the company's financial performance and its commitment to serving individuals, small businesses, middle-market companies, large corporations, and institutions. The Chairman & Chief Executive Officer's vision shapes the institution's long-term growth trajectory and its dedication to robust client relationships across the United States.
    Bruce Van Saun

    Aunoy Banerjee - Chief Financial Officer

    Aunoy Banerjee, the Chief Financial Officer at Citizens, manages the financial health and strategic fiscal planning for the institution. Banerjee oversees all financial operations, including accounting, treasury, and investor relations, ensuring robust financial controls and reporting. This critical role involves developing financial strategies that support the company's growth objectives and its commitment to providing diverse banking products. By optimizing capital allocation and managing financial risks, Aunoy Banerjee directly contributes to the stability and profitability of Citizens. The Chief Financial Officer's expertise is essential in navigating the complex financial landscape, supporting both retail and commercial banking segments. Banerjee's leadership ensures the financial integrity of the organization as it serves a wide array of clients.
    Aunoy Banerjee

    Robert Haller - Chief Financial Officer, Corporate Banking & Commercial Real Estate

    Robert Haller, the Chief Financial Officer, Corporate Banking & Commercial Real Estate at Citizens, directs the financial strategy and performance for the institution's corporate and commercial real estate divisions. Haller oversees financial planning, analysis, and reporting specifically for these key business segments, ensuring fiscal discipline and profitability. This specialized role involves managing complex financial structures and identifying growth opportunities within the corporate and commercial real estate markets. By providing critical financial insights, Robert Haller directly supports the expansion of Citizens' commercial lending and investment services. The Chief Financial Officer, Corporate Banking & Commercial Real Estate's expertise is vital for navigating market dynamics and maximizing returns for these specialized client bases. Haller's leadership ensures financial strength in these critical sectors.
    Robert Haller

    Todd Rosenthal - EVP & Chief Financial Officer Consumer Bank

    Todd Rosenthal, the EVP & Chief Financial Officer Consumer Bank at Citizens, leads the financial operations and strategic planning for the bank's extensive consumer division. Rosenthal manages the financial performance, budgeting, and profitability of all consumer banking products and services, including deposits, loans, and credit cards. This role is essential in driving financial growth and efficiency within the consumer segment, ensuring competitive offerings for individuals. By analyzing market trends and customer behavior, Todd Rosenthal directly supports the development of innovative financial solutions for consumers. The EVP & Chief Financial Officer Consumer Bank's financial acumen is critical for optimizing the consumer banking portfolio and enhancing customer value. Rosenthal's leadership ensures the financial health of this vital part of Citizens.
    Todd Rosenthal

    Jennifer Whaley - Senior Vice President, Chief Financial Officer

    Jennifer Whaley, the Senior Vice President, Chief Financial Officer at Citizens, plays a key role in managing the financial operations and strategic financial planning for specific segments of the institution. Whaley oversees financial analysis, budgeting, and reporting, contributing to the overall fiscal health and performance of the bank. This position involves collaborating with various departments to ensure financial objectives are met and resources are allocated effectively. By providing critical financial insights and supporting strategic initiatives, Jennifer Whaley directly contributes to the financial stability and growth of Citizens. The Senior Vice President, Chief Financial Officer's financial expertise is essential for informed decision-making and maintaining strong financial governance. Whaley's contributions support the institution's long-term financial strategy.

    Domenick Forte - Chief Operating Officer - Consumer Banking

    Domenick Forte, the Chief Operating Officer - Consumer Banking at Citizens, oversees the day-to-day operations and strategic execution within the consumer banking division. Forte directs the operational efficiency and service delivery across all consumer touchpoints, ensuring a seamless and positive customer experience. This leadership position involves optimizing processes, managing resources, and implementing strategies that enhance service quality and operational effectiveness. By driving operational excellence, Domenick Forte directly contributes to the growth and customer satisfaction of Citizens' consumer banking services. The Chief Operating Officer - Consumer Banking's focus is on streamlining operations to meet the evolving needs of individual customers. Forte's management ensures the reliable delivery of banking products.
    Domenick Forte

    Dameon Philpotts - Chief Operating Officer Private Bank

    Dameon Philpotts, the Chief Operating Officer Private Bank at Citizens, directs the operational strategy and execution for the institution's private banking services. Philpotts manages the intricate operations supporting high-net-worth clients, ensuring personalized service delivery and operational excellence. This role involves optimizing workflows, managing client service teams, and implementing strategies that enhance the exclusive offerings of the private bank. By focusing on efficiency and client satisfaction, Dameon Philpotts directly contributes to the growth and reputation of Citizens' private banking division. The Chief Operating Officer Private Bank's leadership is crucial for maintaining the high standards expected by discerning clientele. Philpotts ensures the seamless delivery of specialized financial solutions.

    James Mitcheson - Chief Technology Officer

    James Mitcheson, the Chief Technology Officer at Citizens, architects and directs the company's technology strategy and infrastructure. Mitcheson oversees the development and implementation of innovative technological solutions that enhance customer experience and operational efficiency across all banking services. This role is pivotal in ensuring the security and scalability of the bank's digital platforms, supporting both retail and commercial operations. By driving digital transformation initiatives, James Mitcheson directly supports Citizens' mission to offer cutting-edge financial products. The Chief Technology Officer's leadership ensures the institution remains competitive in a rapidly evolving technological landscape, safeguarding data and optimizing system performance. Mitcheson's focus is on leveraging technology to meet the diverse needs of clients.
    James Mitcheson

    Jeannette Muldoon - Vice President, Chief of Staff, Office of the Customer

    Jeannette Muldoon, the Vice President, Chief of Staff, Office of the Customer at Citizens, spearheads initiatives focused on enhancing the customer experience and driving customer-centric strategies. Muldoon works to ensure that all operational and strategic decisions prioritize customer needs and satisfaction across retail and commercial banking. This position involves coordinating efforts across various departments to foster a unified approach to customer service and engagement. By championing customer feedback and advocating for process improvements, Jeannette Muldoon directly contributes to strengthening client relationships and loyalty. The Vice President, Chief of Staff, Office of the Customer's role is crucial in aligning the organization's offerings with evolving customer expectations. Muldoon's efforts support the institution's commitment to exceptional service.

    Angelina Perez-Lynch - Risk Chief of Staff

    Angelina Perez-Lynch, the Risk Chief of Staff at Citizens, supports the strategic direction and operational execution of the risk management function. Perez-Lynch coordinates risk assessment activities, policy development, and compliance initiatives across the organization, ensuring adherence to regulatory requirements. This role is vital in maintaining the financial institution's stability and mitigating potential threats. By facilitating communication and collaboration between risk teams and other business units, Angelina Perez-Lynch directly enhances the effectiveness of Citizens' risk management framework. The Risk Chief of Staff's efforts ensure that robust risk controls are integrated into all aspects of the bank's operations. Perez-Lynch's work supports the institution's commitment to sound financial practices.

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    Frequently Asked Questions Regarding Citizens Top Executives and Leadership Team

    Who leads Citizens?
    Citizens is led by Bruce Van Saun (Chairman & Chief Executive Officer), along with executives such as Aunoy Banerjee (Chief Financial Officer) and Robert Haller (Chief Financial Officer, Corporate Banking & Commercial Real Estate).
    Who is part of Citizens’s executive team?
    The executive team of Citizens includes leaders such as Bruce Van Saun (Chairman & Chief Executive Officer), Aunoy Banerjee (Chief Financial Officer), Robert Haller (Chief Financial Officer, Corporate Banking & Commercial Real Estate) and other senior executives.
    How many executives does Citizens have?
    Citizens has 10 executives leading key business areas.
    What roles are included in Citizens’s leadership team?
    The leadership team of Citizens includes roles such as Chairman & Chief Executive Officer, Chief Financial Officer, Chief Financial Officer, Corporate Banking & Commercial Real Estate, EVP & Chief Financial Officer Consumer Bank, Senior Vice President, Chief Financial Officer.