Citizens Executive and Leadership Team

Bruce Van Saun, the Chairman & Chief Executive Officer at Citizens, directs the overarching strategic vision for this historic financial institution. Overseeing the entire enterprise, the Chairman & Chief Executive Officer ensures alignment between long-term growth objectives and the diverse needs of retail and commercial clients. This leadership role involves navigating complex market dynamics to maintain the competitive position of the organization within the national banking landscape. By fostering a culture of excellence and accountability, Bruce Van Saun drives the execution of key initiatives that expand the reach of banking products and services. The Chairman & Chief Executive Officer maintains constant communication with the Board to ensure transparency and robust governance. Through disciplined capital allocation and a focus on customer-centric innovation, Van Saun secures the future trajectory of the firm while upholding the standards of one of the oldest financial institutions in the United States.

Rick Pritchett, the Chief Executive Officer & Region & The Woodlands Officer (Houston) at Citizens, manages regional banking operations with a focus on the Texas market. Overseeing local commercial and retail portfolios, the Chief Executive Officer & Region & The Woodlands Officer (Houston) ensures that financial products meet the specific demands of middle-market companies and individual clients. This role involves building strong community relationships to drive deposit growth and loan volume across the region. By optimizing local service delivery, Rick Pritchett strengthens the market presence of the firm in the southern United States. The Chief Executive Officer & Region & The Woodlands Officer (Houston) collaborates with corporate leadership to implement national strategies at the local level. Through consistent engagement with business leaders and stakeholders, Pritchett fosters economic development while maintaining the rigorous risk management standards required by the broader institution.

Bretton Mariani, the Chief Executive Officer, Lpo & Dpo (Tyler) at Citizens, directs specialized lending and deposit operations within the Tyler market. Overseeing the efficiency of loan production offices, the Chief Executive Officer, Lpo & Dpo (Tyler) ensures that commercial clients receive tailored financial solutions that support business expansion. This leadership role involves managing local credit quality and deposit acquisition strategies to align with the broader institutional goals of the firm. By streamlining operational workflows, Bretton Mariani enhances the speed and reliability of banking services for small businesses and corporate entities. The Chief Executive Officer, Lpo & Dpo (Tyler) coordinates with regional teams to identify emerging market opportunities and mitigate potential financial risks. Through a focus on operational excellence and client satisfaction, Mariani drives sustainable growth and reinforces the reputation of the organization as a trusted partner for regional commercial development.

Julie Randolph, the Banking Center Chief Executive Officer at Citizens, manages the retail banking experience across key service centers. Overseeing the delivery of consumer banking products, the Banking Center Chief Executive Officer ensures that individual clients receive high-quality financial guidance and efficient service. This role involves optimizing branch performance and staff productivity to meet aggressive growth targets for retail deposits and consumer loans. By implementing customer-focused initiatives, Julie Randolph improves the overall banking experience and strengthens brand loyalty within the community. The Banking Center Chief Executive Officer collaborates with regional leadership to ensure that retail strategies remain consistent with the national mission of the firm. Through the effective management of branch operations and the promotion of digital banking tools, Randolph drives the adoption of modern financial solutions, ensuring that the organization remains a primary choice for personal banking needs.

Richard Suarez, the Chief Executive Officer, Clarfeld Citizens Private Wealth at Citizens, manages the high-net-worth wealth management division. Overseeing investment strategies and financial planning services, the Chief Executive Officer, Clarfeld Citizens Private Wealth ensures that private clients receive personalized advice tailored to complex financial goals. This leadership role involves managing a team of advisors to deliver comprehensive wealth solutions, including estate planning and portfolio management. By focusing on long-term asset growth and preservation, Richard Suarez drives the expansion of the private wealth segment within the firm. The Chief Executive Officer, Clarfeld Citizens Private Wealth collaborates with commercial and retail banking teams to provide a holistic financial experience for affluent individuals. Through the delivery of sophisticated investment products and a commitment to client service, Suarez strengthens the market position of the firm in the competitive private wealth management landscape.

Christopher Wewers, the Executive Vice President & Chief Financial Officer at Citizens, manages the financial health and capital structure of the institution. Overseeing fiscal planning, reporting, and treasury functions, the Executive Vice President & Chief Financial Officer ensures that the firm maintains a strong balance sheet while supporting strategic growth initiatives. This leadership role involves analyzing market trends and economic indicators to provide guidance on investment decisions and risk management. By optimizing capital allocation, Christopher Wewers drives profitability and ensures the long-term financial stability of the organization. The Executive Vice President & Chief Financial Officer works closely with the Board and other executives to communicate financial performance and strategic priorities to shareholders. Through rigorous financial oversight and the implementation of efficient accounting practices, Wewers supports the overall mission of the firm as a leading national financial institution.

Joan Willinger, the Audit Director & Chief Operating Officer & Senior VP at Citizens, manages internal audit functions and operational efficiency. Overseeing the integrity of financial processes and compliance standards, the Audit Director & Chief Operating Officer & Senior VP ensures that the firm adheres to all regulatory requirements while maintaining high performance. This leadership role involves conducting rigorous audits to identify risks and implementing operational improvements that enhance productivity. By streamlining internal workflows, Joan Willinger drives the efficiency of the organization and supports the achievement of strategic objectives. The Audit Director & Chief Operating Officer & Senior VP collaborates with executive leadership to ensure that operational practices remain consistent with the risk appetite of the firm. Through the diligent oversight of internal controls and the optimization of business processes, Willinger maintains the operational excellence required for the firm to succeed in the financial industry.

Bernard Baum, the Chief Information Officer at Citizens, architects the technological infrastructure that supports the entire financial ecosystem of the firm. Overseeing digital transformation and cybersecurity initiatives, the Chief Information Officer ensures that all banking platforms remain secure, scalable, and efficient for both retail and commercial users. This leadership role involves managing complex IT systems and data analytics to provide actionable insights for the executive team. By integrating advanced financial technology, Bernard Baum drives the modernization of banking services, enabling seamless transactions and improved customer engagement. The Chief Information Officer collaborates with other C-suite leaders to align technology investments with the long-term strategic goals of the organization. Through the continuous improvement of digital capabilities and the protection of sensitive financial data, Baum maintains the operational integrity of the firm in an increasingly digital global market.

Jonathan O'Gorman, the Chief of Staff- Operational Resilience at Citizens, directs the strategies required to maintain business continuity and operational stability. Overseeing risk mitigation frameworks and crisis management protocols, the Chief of Staff- Operational Resilience ensures that the firm remains prepared for potential disruptions in the financial sector. This leadership role involves coordinating across departments to identify vulnerabilities and implement robust contingency plans. By fostering a culture of preparedness, Jonathan O'Gorman strengthens the ability of the organization to serve clients without interruption. The Chief of Staff- Operational Resilience collaborates with senior leadership to align resilience efforts with the broader corporate strategy. Through the continuous monitoring of operational processes and the development of proactive response measures, O'Gorman protects the reputation and assets of the firm, ensuring that the institution remains a reliable partner for all banking customers.

Jeannette Muldoon, the Vice President, Chief of Staff, Office of the Customer at Citizens, directs initiatives focused on enhancing the overall client experience. Overseeing customer feedback loops and service improvement programs, the Vice President, Chief of Staff, Office of the Customer ensures that the needs of individuals and businesses remain at the center of all banking operations. This leadership role involves analyzing customer data to identify pain points and implementing solutions that increase satisfaction and retention. By championing a customer-centric culture, Jeannette Muldoon drives the alignment of service delivery with the core mission of the firm. The Vice President, Chief of Staff, Office of the Customer collaborates with various departments to ensure that every touchpoint reflects the commitment of the organization to excellence. Through the continuous evaluation of service standards, Muldoon supports the growth and reputation of the firm as a trusted financial partner.