Citi Executive and Leadership Team

August, 2026

Leadership Overview

Citi has 10 executives leading key functions including strategy, operations, finance, technology, and human resources.

Focused on delivering comprehensive financial services and banking solutions, Citi maintains a commitment to global economic stability and client-centric innovation across all international markets.

Leadership Roles at Citi

  • Chair & Chief Executive Officer - Jane Fraser
  • Chief Financial Officer - Eric Carmona
  • Chief Operating Officer - Charles Maikish
  • Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart) - Christina Friedman
  • Chief of Staff - Anna Jagneaux
  • Uspb Digital Safety & Soundness Technology Chief of Staff - Brit Starna
  • Senior Vice President, Chief Human Resources Officer - Chi-Khanh Doan
  • Global Chief Technology Officer, Production Assurance - Prakash Chaplot
  • Chief of Staff To the Chief Human Resources Officer - Beatriz Castro
  • Managing Director & Chief Marketing Officer - Elisabeth Mccombe
  • Jane Fraser - Chair & Chief Executive Officer

    Jane Fraser, the Chair & Chief Executive Officer at Citi, directs the overarching strategic vision for this global financial services corporation. By prioritizing long-term growth and operational efficiency, the Chair & Chief Executive Officer manages complex banking portfolios and financial loan structures. Jane Fraser oversees the alignment of regional business units with corporate objectives to ensure consistent performance across diverse markets. This leadership role involves constant engagement with the Board to refine risk management protocols and capital allocation strategies. Through rigorous oversight of institutional banking and consumer services, the Chair & Chief Executive Officer drives the firm toward sustainable profitability. By fostering a culture of accountability and innovation, the executive ensures that the organization remains a leader in the competitive financial landscape. Ultimately, the Chair & Chief Executive Officer secures the future trajectory of the institution through disciplined execution and strategic foresight.
    Jane Fraser

    Eric Carmona - Chief Financial Officer

    Eric Carmona, the Chief Financial Officer at Citi, governs the financial health and capital structure of the corporation. By overseeing fiscal planning, budgeting, and financial reporting, the Chief Financial Officer ensures that the firm maintains a strong balance sheet while supporting diverse banking services. Eric Carmona manages the allocation of capital across various business units, including financial loan portfolios and investment services. This leadership role involves regular interaction with investors and regulatory bodies to provide transparency regarding the company's financial performance. By analyzing market trends and economic indicators, the Chief Financial Officer develops strategies to mitigate financial risk and maximize shareholder value. The Chief Financial Officer also directs the internal audit and compliance functions to ensure adherence to global financial standards. Through rigorous financial oversight, the Chief Financial Officer provides the necessary stability for the organization to pursue long-term growth and innovation.

    Charles Maikish - Chief Operating Officer

    Charles Maikish, the Chief Operating Officer at Citi, manages the internal infrastructure and daily business processes that support the firm's banking services. By optimizing operational workflows, the Chief Operating Officer ensures that financial loan processing and client service delivery remain efficient and scalable. Charles Maikish oversees the integration of new technologies into existing banking frameworks to reduce overhead and improve service quality. This leadership role involves close collaboration with the finance and technology departments to maintain robust operational standards. By monitoring performance metrics across global operations, the Chief Operating Officer identifies bottlenecks and implements solutions to enhance productivity. The Chief Operating Officer also leads initiatives to modernize legacy systems, ensuring that the corporation remains competitive in a digital-first financial environment. Through consistent focus on operational excellence, the Chief Operating Officer drives the firm toward greater efficiency and improved client outcomes.

    Christina Friedman - Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart)

    Christina Friedman, the Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart) at Citi, manages the data infrastructure and analytical capabilities that support risk assessment. By overseeing the integration of advanced analytics into the firm's banking and loan operations, the Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart) ensures that decision-making is backed by accurate, real-time data. Christina Friedman directs the development of reporting tools that provide transparency into the firm's risk exposure. This leadership role involves coordinating with technology teams to build scalable data platforms that handle complex financial information. By optimizing the flow of data across the organization, the Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart) enhances the firm's ability to identify and mitigate financial risks. The Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart) also ensures that all data practices comply with global regulatory requirements.

    Anna Jagneaux - Chief of Staff

    Anna Jagneaux, the Chief of Staff at Citi, coordinates executive priorities and facilitates communication across the senior leadership team. By managing the flow of information to the office of the Chief Executive Officer, the Chief of Staff ensures that strategic initiatives receive proper attention and resources. Anna Jagneaux monitors the execution of corporate projects, bridging gaps between various departments to maintain operational momentum. This role requires deep integration with the firm's banking and financial loan divisions to track progress on key performance indicators. By streamlining decision-making processes, the Chief of Staff enhances the agility of the organization in responding to market shifts. The Chief of Staff also manages high-level stakeholder relationships, ensuring alignment with the broader mission of the corporation. Through meticulous planning and administrative oversight, the Chief of Staff supports the successful implementation of enterprise-wide goals and maintains organizational focus.

    Brit Starna - Uspb Digital Safety & Soundness Technology Chief of Staff

    Brit Starna, the Uspb Digital Safety & Soundness Technology Chief of Staff at Citi, directs the technological security and operational integrity of digital banking platforms. By overseeing the implementation of safety protocols, the Uspb Digital Safety & Soundness Technology Chief of Staff ensures that all digital financial services remain secure and compliant with industry standards. Brit Starna coordinates cross-functional teams to address vulnerabilities in the technology stack, protecting the firm's digital assets and client data. This leadership role involves managing the intersection of technology and risk management to maintain the soundness of digital banking operations. By streamlining communication between engineering and compliance departments, the Uspb Digital Safety & Soundness Technology Chief of Staff accelerates the deployment of secure banking solutions. The Uspb Digital Safety & Soundness Technology Chief of Staff also monitors emerging threats to ensure the firm stays ahead of potential security risks in the digital landscape.

    Chi-Khanh Doan - Senior Vice President, Chief Human Resources Officer

    Chi-Khanh Doan, the Senior Vice President, Chief Human Resources Officer at Citi, leads the talent strategy and organizational development for the global workforce. By designing recruitment, retention, and training programs, the Senior Vice President, Chief Human Resources Officer ensures that the firm attracts and develops the expertise required to deliver high-quality banking services. Chi-Khanh Doan oversees the implementation of corporate culture initiatives that promote diversity, equity, and inclusion across all international regions. This leadership role involves partnering with other C-suite executives to align human capital strategies with the firm's broader business goals. By managing performance management systems and compensation structures, the Senior Vice President, Chief Human Resources Officer drives employee engagement and productivity. The Senior Vice President, Chief Human Resources Officer also addresses organizational change management, ensuring that the workforce remains adaptable to the evolving needs of the financial services industry.
    Chi-Khanh Doan

    Prakash Chaplot - Global Chief Technology Officer, Production Assurance

    Prakash Chaplot, the Global Chief Technology Officer, Production Assurance at Citi, oversees the reliability and performance of the firm's critical technology infrastructure. By managing production assurance, the Global Chief Technology Officer, Production Assurance ensures that banking services and financial loan systems remain operational and resilient. Prakash Chaplot directs the maintenance and monitoring of global technology platforms to prevent downtime and ensure seamless service delivery. This leadership role involves implementing rigorous testing and quality control measures to safeguard the stability of the firm's digital environment. By coordinating with engineering teams, the Global Chief Technology Officer, Production Assurance identifies and resolves technical issues before these impact the client experience. The Global Chief Technology Officer, Production Assurance also leads initiatives to modernize infrastructure, ensuring that the firm's technology stack supports the demands of a global financial corporation. Through constant vigilance, the Global Chief Technology Officer, Production Assurance maintains the integrity of the firm's digital operations.

    Beatriz Castro - Chief of Staff To the Chief Human Resources Officer

    Beatriz Castro, the Chief of Staff To the Chief Human Resources Officer at Citi, facilitates the execution of human capital strategies and manages the administrative priorities of the HR department. By coordinating projects related to talent management and organizational culture, the Chief of Staff To the Chief Human Resources Officer ensures that HR initiatives align with the firm's banking and financial objectives. Beatriz Castro manages the flow of information to the Chief Human Resources Officer, enabling efficient decision-making on workforce planning and employee development. This leadership role involves bridging communication between HR leadership and other business units to ensure a cohesive approach to talent acquisition and retention. By tracking the progress of key HR programs, the Chief of Staff To the Chief Human Resources Officer maintains operational focus and accountability. The Chief of Staff To the Chief Human Resources Officer also supports the development of policies that foster a productive and inclusive work environment.

    Elisabeth Mccombe - Managing Director & Chief Marketing Officer

    Elisabeth Mccombe, the Managing Director & Chief Marketing Officer at Citi, directs the brand strategy and market positioning for the firm's banking and financial loan products. By developing integrated marketing campaigns, the Managing Director & Chief Marketing Officer drives customer acquisition and strengthens the firm's reputation in the global financial services market. Elisabeth Mccombe oversees the use of data-driven insights to tailor messaging to diverse client segments, ensuring that the brand remains relevant and competitive. This leadership role involves collaborating with product teams to launch new financial services and enhance the visibility of existing offerings. By managing the firm's digital presence and advertising spend, the Managing Director & Chief Marketing Officer optimizes marketing ROI and supports long-term growth. The Managing Director & Chief Marketing Officer also leads efforts to communicate the firm's value proposition to stakeholders, ensuring that the brand identity remains consistent across all international operations.
    Elisabeth Mccombe

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    Frequently Asked Questions Regarding Citi Top Executives and Leadership Team

    Who leads Citi?
    Citi is led by Jane Fraser (Chair & Chief Executive Officer), along with executives such as Eric Carmona (Chief Financial Officer) and Charles Maikish (Chief Operating Officer).
    Who is part of Citi’s executive team?
    The executive team of Citi includes leaders such as Jane Fraser (Chair & Chief Executive Officer), Eric Carmona (Chief Financial Officer), Charles Maikish (Chief Operating Officer) and other senior executives.
    How many executives does Citi have?
    Citi has 10 executives leading key business areas.
    What roles are included in Citi’s leadership team?
    The leadership team of Citi includes roles such as Chair & Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief Operating Officer, Risk Data, Analytics, Reporting & Technology (Dart), Chief of Staff.