Cid Office Executive and Leadership Team

September, 2026

Leadership Overview

Cid Office has 4 executives leading key functions including strategic operations, administrative oversight, financial management, and information security.

Dedicated to maintaining integrity within military justice, Cid Office executes felony-level investigations to protect the interests of the United States Army across global jurisdictions.

Leadership Roles at Cid Office

  • Comptroller & Chief Financial Officer - Susan Hardy
  • Chief of Staff - Ryan Hall
  • Deputy Chief of Staff - Sue Pagani
  • Sio - Margaret Iglesias-Dougherty
  • Susan Hardy - Comptroller & Chief Financial Officer

    Susan Hardy, the Comptroller & Chief Financial Officer at Cid Office, directs the fiscal strategy and manages the budgetary allocations for all criminal investigative operations. The Comptroller & Chief Financial Officer oversees the distribution of federal funds to ensure that felony-level investigations receive adequate financial support. By monitoring expenditures and maintaining strict compliance with government accounting standards, Hardy protects the financial integrity of the organization. This leadership role requires frequent reporting to the Board regarding the allocation of resources for specialized investigative equipment and personnel training. Susan Hardy optimizes the financial planning process to support the long-term objectives of the United States Army. Through the implementation of rigorous fiscal controls, the Comptroller & Chief Financial Officer minimizes waste and maximizes the impact of available funding. Hardy drives the development of financial models that account for the fluctuating costs of complex investigations. Ultimately, the Comptroller & Chief Financial Officer ensures the fiscal stability required to sustain the agency's mission.

    Ryan Hall - Chief of Staff

    Ryan Hall, the Chief of Staff at Cid Office, directs the daily administrative operations and coordinates high-level strategic initiatives across the organization. The Chief of Staff manages the flow of information between command leadership and subordinate units to ensure operational readiness. By streamlining internal processes, Hall optimizes the efficiency of felony-level criminal investigations conducted by the agency. This leadership role requires constant collaboration with the Board to align investigative priorities with federal mandates. Ryan Hall maintains oversight of organizational performance metrics, ensuring that all investigative activities meet rigorous legal standards. Through the implementation of standardized protocols, the Chief of Staff enhances the overall effectiveness of the command. Hall drives the integration of new investigative technologies to support the mission of the United States Army. Ultimately, the Chief of Staff secures the operational integrity of the agency while managing complex administrative requirements across North American and international theaters.

    Sue Pagani - Deputy Chief of Staff

    Sue Pagani, the Deputy Chief of Staff at Cid Office, manages the execution of internal support functions and oversees the logistical requirements of the investigative workforce. The Deputy Chief of Staff facilitates the alignment of personnel resources with the specific demands of felony-level criminal investigations. By supervising the administrative support staff, Pagani ensures that investigators possess the necessary tools to conduct thorough inquiries. This role involves constant interaction with the Chief of Staff to refine organizational policies and improve response times for critical incidents. Sue Pagani monitors the deployment of assets across various regional commands to maintain consistent investigative standards. Through the careful management of internal workflows, the Deputy Chief of Staff supports the broader mission of the United States Army. Pagani drives the development of training programs that enhance the professional capabilities of the investigative team. Ultimately, the Deputy Chief of Staff ensures that all operational support functions remain fully synchronized with the strategic goals of the command.

    Margaret Iglesias-Dougherty - Sio

    Margaret Iglesias-Dougherty, the Sio at Cid Office, architects the information security framework and manages the digital infrastructure supporting all criminal investigative data. The Sio oversees the protection of sensitive case files and ensures that all electronic evidence remains secure from unauthorized access. By implementing advanced cybersecurity protocols, Iglesias-Dougherty maintains the confidentiality and integrity of the investigative process. This leadership role involves constant coordination with the Chief of Staff to integrate secure communication channels across the command. Margaret Iglesias-Dougherty monitors the digital landscape for emerging threats that could compromise the mission of the United States Army. Through the deployment of robust data management systems, the Sio enhances the speed and accuracy of information retrieval for field investigators. Iglesias-Dougherty drives the modernization of the agency's technological capabilities to keep pace with evolving criminal tactics. Ultimately, the Sio secures the digital perimeter of the organization, ensuring that all investigative data remains protected and accessible for legal proceedings.

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    Frequently Asked Questions Regarding Cid Office Top Executives and Leadership Team

    Who leads Cid Office?
    Cid Office is led by Susan Hardy (Comptroller & Chief Financial Officer), along with executives such as Ryan Hall (Chief of Staff) and Sue Pagani (Deputy Chief of Staff).
    Who is part of Cid Office’s executive team?
    The executive team of Cid Office includes leaders such as Susan Hardy (Comptroller & Chief Financial Officer), Ryan Hall (Chief of Staff), Sue Pagani (Deputy Chief of Staff) and other senior executives.
    How many executives does Cid Office have?
    Cid Office has 4 executives leading key business areas.
    What roles are included in Cid Office’s leadership team?
    The leadership team of Cid Office includes roles such as Comptroller & Chief Financial Officer, Chief of Staff, Deputy Chief of Staff, Sio.