Chase Executive and Leadership Team

Leslie Morris, the Chief Executive Officer, Auto at Chase, leads the strategic direction and growth of the Chase Auto platform. Overseeing the provision of loans for new and used vehicles, the Chief Executive Officer, Auto ensures that the firm maintains a strong presence in the automotive financing market. This role involves developing partnerships with dealerships and enhancing the digital application process for consumers across the United States. By driving innovation in auto lending, Leslie Morris expands the firm's reach and improves the accessibility of vehicle financing. The Chief Executive Officer, Auto collaborates with risk management and product teams to ensure that lending practices remain sustainable and competitive. Through strategic leadership of the auto division, Morris secures the firm's position as a leading provider of automotive financial services, supporting the mobility needs of millions of customers.

Olga Tsokova, the Executive Vice President & Chief Financial Officer (Acting) & Chief Accounting Officer at Chase, manages the financial reporting and accounting integrity of the organization. Overseeing the fiscal health of the consumer and commercial banking divisions, the Executive Vice President & Chief Financial Officer (Acting) & Chief Accounting Officer ensures compliance with regulatory standards and internal financial controls. This role involves analyzing revenue streams from credit cards, mortgages, and investment services to provide accurate financial guidance to the board. By maintaining rigorous accounting practices, Olga Tsokova supports the transparency and stability of the firm's financial position. The Executive Vice President & Chief Financial Officer (Acting) & Chief Accounting Officer coordinates with audit teams to verify the accuracy of all financial disclosures. Through precise fiscal management, Tsokova secures the long-term financial viability of the institution.

Marcus Ronca, the Executive Director, Chief Financial Officer Chase Travel Group at Chase, oversees the financial performance and strategic planning for the travel booking platform. Managing the budget and revenue models for ChaseTravel.com, the Executive Director, Chief Financial Officer Chase Travel Group ensures that the platform delivers value to eligible cardholders while maintaining profitability. This role involves analyzing travel market trends and partner categories to optimize the Ultimate Rewards redemption experience. By monitoring the financial health of the travel division, Marcus Ronca supports the expansion of travel-related services and benefits. The Executive Director, Chief Financial Officer Chase Travel Group collaborates with marketing and product teams to align financial goals with customer engagement strategies. Through careful financial oversight, Ronca ensures that the travel group contributes effectively to the firm's overall growth and customer loyalty objectives.

Jeff Johnson, the Regional Chief Financial Officer & Manager, Business at Chase, directs the financial performance and business management for specific regional markets. Overseeing the profitability of local branches and business banking portfolios, the Regional Chief Financial Officer & Manager, Business ensures that regional operations meet national performance targets. This role involves analyzing local market conditions to allocate resources effectively for small business lending and consumer banking services. By managing regional budgets and operational expenses, Jeff Johnson supports the firm's ability to provide localized financial solutions across diverse geographic areas. The Regional Chief Financial Officer & Manager, Business coordinates with branch leadership to drive growth and maintain high service standards. Through strategic regional oversight, Johnson ensures that the firm's financial objectives are achieved while addressing the unique needs of local business and consumer communities.

Marlane Marlanebormel, the Chief Operating Officer at Chase, manages the daily execution of consumer and commercial banking operations. Coordinating across the extensive branch network and digital platforms, the Chief Operating Officer streamlines service delivery for over 84 million consumers. This role involves architecting scalable workflows that support the Chase Mobile app and online banking infrastructure. By enhancing operational throughput, Marlane Marlanebormel ensures that financial products like home lending and auto loans reach clients with maximum efficiency. The Chief Operating Officer monitors performance metrics to identify bottlenecks in service fulfillment, implementing solutions that improve customer satisfaction. Through meticulous oversight of internal resources, Marlanebormel drives the operational excellence required to maintain market leadership. This executive function remains vital for sustaining the high-volume transaction environment that defines the modern banking experience.

Gopal Thakkar, the Chief Technology Officer at Chase, architects the digital infrastructure powering the firm's expansive online and mobile banking ecosystem. Leading the development of secure, scalable software solutions, the Chief Technology Officer enables seamless account management, remote check deposits, and real-time money transfers via Zelle. This role involves integrating advanced cybersecurity protocols to protect millions of users from fraud while maintaining high system availability. By driving innovation in digital banking, Gopal Thakkar ensures that the Chase Mobile app remains a top-tier tool for financial management. The Chief Technology Officer collaborates with cross-functional teams to deploy new features that enhance the user experience across all 50 states. Through continuous technological advancement, Thakkar supports the firm's commitment to digital-first banking, ensuring that the platform evolves alongside changing consumer expectations and emerging financial technologies.

Craig Goldman, the Chief Information Officer at Chase, governs the data architecture and information systems that support the bank's massive consumer and business banking operations. Overseeing the integrity of financial data, the Chief Information Officer ensures that information flows securely between the branch network and digital platforms. This role involves managing the complex backend systems that facilitate credit card rewards, mortgage processing, and investment planning services. By optimizing data governance frameworks, Craig Goldman enables the firm to leverage insights for improved customer service and risk mitigation. The Chief Information Officer coordinates with technology teams to maintain robust system resilience against evolving digital threats. Through strategic management of information assets, Goldman supports the firm's ability to provide reliable, real-time financial services to millions of clients across the United States.

Kristen Bowdoin, the Chief Marketing Officer, Chase Business Banking at Chase, directs the brand strategy and customer acquisition efforts for the small business segment. Developing targeted campaigns, the Chief Marketing Officer promotes business checking, merchant services, and lending products to millions of entrepreneurs. This role involves analyzing market data to tailor financial solutions that address the specific needs of small business owners. By crafting compelling narratives around the firm's business banking capabilities, Kristen Bowdoin drives growth in the commercial portfolio. The Chief Marketing Officer collaborates with product teams to ensure that marketing initiatives align with the actual service offerings available through the digital and branch channels. Through strategic brand positioning, Bowdoin expands the firm's footprint in the competitive small business market, ensuring that the value proposition remains clear and accessible to diverse business clients.

Heather Jacobsen, the Chief Technology Officer, Operations at Chase, focuses on the technical systems that underpin the bank's internal operational efficiency. Architecting solutions for the branch network and back-office processing, the Chief Technology Officer, Operations ensures that staff have the tools necessary to manage customer accounts and loan applications effectively. This role involves automating manual processes to reduce overhead and improve the speed of service delivery across the United States. By integrating advanced operational software, Heather Jacobsen enhances the productivity of the workforce and the reliability of internal banking systems. The Chief Technology Officer, Operations collaborates with other technology leaders to ensure that operational tools remain compatible with the broader digital banking platform. Through continuous improvement of internal systems, Jacobsen drives the operational agility required to support the firm's massive scale.

Matthew Krasinski, the Managing Director at Chase, directs high-level strategic initiatives across the consumer banking landscape. Overseeing complex organizational structures, the Managing Director ensures alignment between regional market demands and national financial objectives. This leadership role involves optimizing capital allocation to support the vast portfolio of checking, savings, and lending products. By refining internal processes, Matthew Krasinski directly impacts the efficiency of service delivery for millions of customers. The Managing Director maintains rigorous standards for risk management while fostering growth within the commercial banking sector. Through constant evaluation of market trends, Krasinski secures the competitive positioning of the firm. This executive focus remains centered on driving sustainable value for stakeholders while maintaining the integrity of the broader financial ecosystem across the United States.