Leadership Overview
Chase has 10 executives leading key functions including financial oversight, information technology, operational management, and strategic marketing.
Focused on delivering comprehensive financial solutions to millions of customers, Chase prioritizes digital innovation and robust banking services to empower consumer and commercial growth across the United States.
Focused on delivering comprehensive financial solutions to millions of customers, Chase prioritizes digital innovation and robust banking services to empower consumer and commercial growth across the United States.
Leadership Roles at Chase
Richard Asher - Chief Financial Officer
Richard Asher, the Chief Financial Officer at Chase, directs the overarching fiscal strategy and capital allocation processes for the organization. Managing the balance sheet, the Chief Financial Officer ensures liquidity and regulatory compliance across all consumer banking segments. Asher oversees the rigorous financial reporting cycles that support the bank's stability in the competitive U.S. market. By analyzing macroeconomic trends, the Chief Financial Officer provides actionable insights to the board regarding interest rate risks and investment portfolio performance. This leadership role involves maintaining rigorous cost controls while funding the expansion of digital banking infrastructure. Through precise fiscal management, Richard Asher secures the long-term profitability of the institution. Ultimately, Asher drives the financial health of the bank by aligning capital resources with the core mission of providing accessible, secure banking services to over 84 million consumers nationwide.
Kimberly Robinson - Interim Chief Financial Officer
Kimberly Robinson, the Interim Chief Financial Officer at Chase, manages the immediate financial planning and analysis functions during this transitional period. Overseeing the budgetary alignment for consumer banking initiatives, the Interim Chief Financial Officer ensures that fiscal targets remain on track. Robinson monitors the performance of credit card portfolios and investment planning services to maintain revenue growth. By providing critical financial oversight, the Interim Chief Financial Officer supports the executive team in making data-driven decisions regarding market expansion. This leadership role involves maintaining transparency with stakeholders while upholding the bank's rigorous financial standards. Through careful monitoring of operational expenses, Kimberly Robinson preserves the institution's capital strength. Ultimately, Robinson stabilizes the financial trajectory of the organization by ensuring that all departments adhere to the core fiscal objectives required to serve the bank's extensive consumer and commercial client base.
Jeff Johnson - Regional Chief Financial Officer & Manager, Business
Jeff Johnson, the Regional Chief Financial Officer & Manager, Business at Chase, directs the financial performance and business management for specific regional markets. Overseeing the local implementation of business banking strategies, the Regional Chief Financial Officer & Manager, Business ensures that regional branches meet their growth targets. Johnson manages the allocation of resources to support local business lending and merchant services. By monitoring regional economic indicators, the Regional Chief Financial Officer & Manager, Business provides localized financial guidance to branch leadership. This leadership role involves balancing regional operational costs with the need for high-quality service delivery. Through diligent oversight, Jeff Johnson maintains the financial health of the bank's regional operations. Ultimately, Johnson drives regional success by aligning local business activities with the broader corporate mission of providing accessible financial services to small businesses and consumers.
Marcus Ronca - Executive Director, Chief Financial Officer Chase Travel Group
Marcus Ronca, the Executive Director, Chief Financial Officer Chase Travel Group at Chase, directs the financial strategy for the bank's dedicated travel booking platform. Overseeing the revenue management and cost structures of ChaseTravel.com, the Executive Director, Chief Financial Officer Chase Travel Group ensures that the platform remains profitable and competitive. Ronca manages the financial integration of travel rewards and partner categories within the broader Ultimate Rewards ecosystem. By analyzing travel market trends, the Executive Director, Chief Financial Officer Chase Travel Group provides insights that inform the platform's growth strategy. This leadership role involves collaborating with travel partners to optimize the value provided to cardholders. Through precise financial planning, Marcus Ronca supports the expansion of the bank's travel services. Ultimately, Ronca drives the success of the travel group by ensuring that financial resources are effectively deployed to enhance the customer travel experience.
Michael Ashworth - Chief Operating Officer
Michael Ashworth, the Chief Operating Officer at Chase, directs the daily operational efficiency of the extensive branch network and service delivery systems. Overseeing the logistical execution of consumer banking services, the Chief Operating Officer ensures that physical and digital channels remain synchronized. Ashworth manages the internal processes that support home lending, auto loans, and credit card operations. By streamlining workflows, the Chief Operating Officer improves service delivery speed for millions of small business and consumer clients. This leadership role involves coordinating cross-functional teams to maintain high standards of operational excellence across all 50 states. Through the optimization of service protocols, Michael Ashworth enhances the overall customer experience. Ultimately, Ashworth drives operational resilience by aligning internal resources with the bank's goal of providing reliable, high-quality financial products to a vast and growing customer base.

Craig Goldman - Chief Information Officer
Craig Goldman, the Chief Information Officer at Chase, architects the technological framework supporting the bank's massive digital ecosystem. Overseeing the development of the Chase Mobile app and online banking platforms, the Chief Information Officer ensures seamless access for millions of users. Goldman manages the cybersecurity protocols that protect sensitive financial data against evolving digital threats. By integrating advanced cloud infrastructure, the Chief Information Officer enables real-time transaction processing and remote check deposits. This leadership role involves collaborating with product teams to enhance the user experience through intuitive digital tools. Through the implementation of scalable software solutions, Craig Goldman maintains the bank's position as a leader in financial technology. Ultimately, Goldman optimizes the digital architecture to support the bank's commitment to providing secure, efficient, and innovative banking services to a diverse customer base across the United States.
Kristen Bowdoin - Chief Marketing Officer, Chase Business Banking
Kristen Bowdoin, the Chief Marketing Officer, Chase Business Banking at Chase, directs the brand strategy and outreach efforts specifically for the small business segment. Overseeing the promotion of business checking accounts and merchant services, the Chief Marketing Officer ensures that the bank's value proposition reaches entrepreneurs nationwide. Bowdoin manages the development of targeted campaigns that highlight the benefits of business lending and credit card products. By analyzing market demand, the Chief Marketing Officer crafts messaging that resonates with the unique needs of small business owners. This leadership role involves collaborating with product managers to launch new financial tools that support business growth. Through strategic brand positioning, Kristen Bowdoin expands the bank's footprint in the commercial sector. Ultimately, Bowdoin drives customer acquisition by effectively communicating the bank's commitment to providing essential financial resources to the small business community.
Perri Freeman - Chief Marketing Officer, Corporate & Investment Bank At J P Morgan
Perri Freeman, the Chief Marketing Officer, Corporate & Investment Bank At J P Morgan at Chase, directs the marketing initiatives for the institutional and corporate client segments. Overseeing the communication of complex investment and retirement planning services, the Chief Marketing Officer ensures that the bank's expertise remains visible to high-value clients. Freeman manages the brand narrative that supports the bank's reputation for excellence in corporate finance. By developing sophisticated marketing collateral, the Chief Marketing Officer highlights the bank's capabilities in global markets. This leadership role involves aligning marketing strategies with the broader goals of the investment banking division. Through targeted outreach, Perri Freeman strengthens relationships with corporate partners and institutional investors. Ultimately, Freeman drives the brand's authority in the financial sector by showcasing the bank's deep expertise and comprehensive suite of investment products to a global audience.
Ryan MacDonald - Chief Marketing Officer, Chase Consumer Bank
Ryan MacDonald, the Chief Marketing Officer, Chase Consumer Bank at Chase, directs the consumer-facing brand strategy and advertising efforts. Overseeing the promotion of checking, savings, and credit card products, the Chief Marketing Officer ensures that the bank's offerings remain top-of-mind for millions of consumers. MacDonald manages the creative direction for the Ultimate Rewards platform, driving engagement through travel and cash-back incentives. By leveraging data analytics, the Chief Marketing Officer optimizes marketing spend across digital and traditional channels. This leadership role involves coordinating with the digital banking team to promote the Chase Mobile app and its features. Through innovative campaigns, Ryan MacDonald increases brand loyalty and customer retention. Ultimately, MacDonald drives the bank's growth by effectively communicating the value of its consumer financial products to a broad and diverse audience across the United States.
Cari Woytus - Quality Associate & Manager & Chief Marketing Officer, Third Party Vendor Auto & Credit Card Collections
Cari Woytus, the Quality Associate & Manager & Chief Marketing Officer, Third Party Vendor Auto & Credit Card Collections at Chase, directs the quality assurance and marketing communication strategies for third-party collection operations. Overseeing the performance of external vendors in auto and credit card collections, the Quality Associate & Manager & Chief Marketing Officer, Third Party Vendor Auto & Credit Card Collections ensures that all interactions align with the bank's standards. Woytus manages the messaging and outreach protocols used by vendors to maintain positive customer relationships during the collection process. By implementing rigorous quality controls, the Quality Associate & Manager & Chief Marketing Officer, Third Party Vendor Auto & Credit Card Collections minimizes operational risk. This leadership role involves auditing vendor performance to ensure compliance and efficiency. Through strategic oversight, Cari Woytus protects the bank's reputation. Ultimately, Woytus drives operational integrity by managing the complex relationships with third-party service providers.
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