Leadership Overview
Cencosud has 10 executives leading key functions including strategy, technology, and human resources.
Driven by a commitment to customer needs, Cencosud operates as a multi-format retailer across multiple countries, delivering a wide range of products and services to diverse customer segments.
Driven by a commitment to customer needs, Cencosud operates as a multi-format retailer across multiple countries, delivering a wide range of products and services to diverse customer segments.
Leadership Roles at Cencosud
Rodrigo Kaplan - Chief Executive Officer
Rodrigo Kaplan, the Chief Executive Officer at Cencosud, directs the company's overall strategic vision and operational execution. Kaplan guides Cencosud's multi-format retail operations spanning Argentina, Brazil, Chile, Colombia, and Peru, ensuring alignment with the company's mission to meet diverse customer demands. This leadership role involves overseeing the integration of various business divisions, including supermarkets, home improvement, department stores, and financial services, to deliver optimal product, price, and quality combinations. Kaplan's strategic direction focuses on expanding market reach and enhancing customer value across all operating geographies. By fostering cross-divisional collaboration, Rodrigo Kaplan drives the company's growth and solidifies its position as a leading retailer in its markets.

Marcelo Menchaca - Global Chief Information Officer
Marcelo Menchaca, the Global Chief Information Officer at Cencosud, architects the company's technology infrastructure and digital transformation initiatives. Menchaca oversees the development and implementation of IT strategies that support Cencosud's extensive retail operations across multiple countries. This involves ensuring the seamless integration of technology across supermarket, home improvement, and department store divisions, enhancing operational efficiency and customer experience. The Global Chief Information Officer drives innovation in data analytics and digital platforms, crucial for understanding and responding to evolving customer demands. By managing global IT resources and cybersecurity, Menchaca safeguards Cencosud's digital assets and supports its strategic growth objectives. The leadership of Marcelo Menchaca is pivotal in leveraging technology to optimize business processes and maintain a competitive edge in the retail sector.
Claudio Uribe - Chief Technology Officer, Digital Commerce
Claudio Uribe, the Chief Technology Officer, Digital Commerce at Cencosud, spearheads the technological advancements within the company's digital commerce platforms. Uribe directs the engineering and development efforts for Cencosud's online presence, ensuring a robust and scalable digital ecosystem that supports its diverse retail offerings. This role is critical in enhancing the customer journey across digital channels, from e-commerce websites to mobile applications. The Chief Technology Officer, Digital Commerce focuses on implementing cutting-edge technologies to improve user experience, streamline online transactions, and drive sales growth. By collaborating with marketing and operations teams, Claudio Uribe ensures that digital commerce strategies are effectively executed to meet customer expectations and expand market penetration. Uribe's technical leadership is essential for Cencosud's ongoing digital transformation and its commitment to providing integrated shopping experiences.
Raúl Porras Sandoval - Chief Revenue Officer, Profesional Omnicanal Marketing Y Analytics
Raúl Porras Sandoval, the Chief Revenue Officer, Profesional Omnicanal Marketing Y Analytics at Cencosud, drives revenue generation through integrated marketing and data analytics strategies. Sandoval oversees the development and execution of omni-channel marketing campaigns designed to reach and engage a broad customer base across Cencosud's various retail formats. This leadership position involves leveraging advanced analytics to understand customer behavior, optimize marketing spend, and identify new revenue opportunities. The Chief Revenue Officer, Profesional Omnicanal Marketing Y Analytics works closely with sales and digital teams to ensure a cohesive customer experience across all touchpoints. By analyzing market trends and customer data, Raúl Porras Sandoval enhances Cencosud's ability to meet evolving demands and maximize profitability. Sandoval's expertise in marketing and analytics is key to driving sustainable revenue growth and strengthening customer loyalty.
Emelda Arce - Jefe De Personal
Emelda Arce, the Jefe De Personal at Cencosud, manages human resources functions critical to operational success within specific divisions. Arce oversees personnel administration, employee relations, and talent development, ensuring that Cencosud's workforce is aligned with company objectives. This role involves implementing HR policies and programs that support employee engagement and productivity across various retail formats. The Jefe De Personal focuses on recruitment, onboarding, and retention strategies to build a strong and capable team. By ensuring compliance with labor laws and fostering a positive work environment, Emelda Arce contributes to the smooth functioning of daily operations. Arce's dedication to personnel management is vital for maintaining a motivated and effective workforce that supports Cencosud's extensive retail operations.
Sandra Huependo - Jefe De Personal
Sandra Huependo, the Jefe De Personal at Cencosud, directs key human resources initiatives to support the company's operational needs. Huependo manages employee lifecycle processes, including recruitment, training, and performance management, ensuring that Cencosud's staff are equipped to meet customer demands. This position involves developing and implementing HR strategies that align with the company's multi-format retail model and geographic reach. The Jefe De Personal plays a crucial role in fostering a productive work environment and ensuring employee satisfaction. By overseeing personnel administration and compliance, Sandra Huependo contributes to the efficient operation of Cencosud's divisions. Huependo's focus on human capital development is essential for maintaining a skilled and motivated workforce across the organization.
Julio Tiravantti - Jefe De Personal
Julio Tiravantti, the Jefe De Personal at Cencosud, oversees critical human resources operations that underpin the company's retail success. Tiravantti manages employee relations, compensation, and benefits administration, ensuring that Cencosud's personnel policies are effectively implemented. This role is vital for maintaining a stable and motivated workforce across the company's diverse business units. The Jefe De Personal focuses on talent acquisition and development programs designed to attract and retain skilled professionals. By ensuring adherence to labor regulations and promoting a positive workplace culture, Julio Tiravantti supports operational continuity. Tiravantti's commitment to effective personnel management is instrumental in building and sustaining a high-performing team that drives Cencosud's business objectives.
Irma Velasquez - Jefe De Personal
Irma Velasquez, the Jefe De Personal at Cencosud, leads essential human resources functions that support the company's extensive retail network. Velasquez manages employee onboarding, training programs, and performance evaluations, ensuring that Cencosud's staff possess the necessary skills to serve customers effectively. This position involves implementing HR strategies that align with the company's operational scale and market presence. The Jefe De Personal plays a key part in cultivating a supportive and efficient work environment. By overseeing personnel administration and fostering employee development, Irma Velasquez contributes to the overall productivity and success of Cencosud's divisions. Velasquez's expertise in human resources is crucial for maintaining a dedicated and capable workforce.
María Franzani - Gerente De Personas - Jumbo
María Franzani, the Gerente De Personas - Jumbo at Cencosud, directs human resources management specifically for the Jumbo division, a key component of the company's supermarket operations. Franzani oversees all aspects of personnel management, including recruitment, employee development, and labor relations, tailored to the unique needs of the Jumbo brand. This role is critical in ensuring that Jumbo's extensive workforce is motivated, skilled, and aligned with the division's strategic goals. The Gerente De Personas - Jumbo focuses on creating a positive and productive work environment that enhances customer service and operational efficiency. By implementing targeted HR initiatives, María Franzani supports Jumbo's commitment to delivering quality products and meeting customer demands. Franzani's leadership is vital for the success of Jumbo's human capital strategy within the broader Cencosud framework.
Ricardo Fonseca - Jefe De Personal
Ricardo Fonseca, the Jefe De Personal at Cencosud, manages vital human resources operations that contribute to the company's retail performance. Fonseca oversees employee engagement, talent management, and HR policy implementation, ensuring that Cencosud's personnel practices support its broad operational scope. This role is essential for maintaining a cohesive and productive workforce across various business units. The Jefe De Personal focuses on developing strategies to attract and retain qualified individuals, thereby strengthening the company's human capital. By ensuring efficient personnel administration and fostering a positive workplace culture, Ricardo Fonseca supports the effective execution of Cencosud's business objectives. Fonseca's dedication to human resources is fundamental to the company's ongoing success and growth.
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