BTS Executive and Leadership Team

May, 2026

Leadership Overview

BTS has 10 executives leading key functions including strategy, operations, and administration.

Driven by a commitment to making strategy real and impactful, BTS partners with leaders to strengthen decision-making, deepen business understanding, and build leadership and performance through experiential learning and tailored solutions that blend consulting with transformative experiences to drive alignment and lasting results.

Leadership Roles at BTS

  • Chief Executive Officer - Tisha Fernandes
  • President & Chief Executive Officer - Edward Dzienkiewicz
  • Personal Server of the Chief Executive Officer - Kim Casipe
  • Global Chief Operating Officer, Head Digital Operations - Ricky Soin
  • President - Jane Betterton
  • President - Maul Bot
  • President - Kenneth Kreisman
  • President - Robert Breadner
  • Owner and President - Ruben Iglesias
  • Chief Administrative Officer - Keith Marasia
  • Tisha Fernandes - Chief Executive Officer

    Tisha Fernandes, the Chief Executive Officer at BTS, directs the overarching corporate strategy and operational execution. Fernandes guides the firm's global initiatives, ensuring alignment with the core mission of transforming strategy into actionable outcomes for clients. This leadership role involves fostering a culture of innovation and client-centric solutions, directly impacting the company's ability to deliver lasting results. Fernandes oversees the integration of consulting methodologies with transformative experiences, a critical component of BTS's unique value proposition. The Chief Executive Officer's focus remains on strengthening decision-making processes across client organizations and deepening their business understanding. By championing the people side of change, Tisha Fernandes ensures that BTS remains at the forefront of organizational development and performance enhancement, driving significant market impact through strategic leadership.

    Edward Dzienkiewicz - President & Chief Executive Officer

    Edward Dzienkiewicz, the President & Chief Executive Officer at BTS, drives the company's strategic vision and global expansion efforts. Dzienkiewicz leads the executive team in executing the firm's mission to translate strategy into tangible action by focusing on the human element of change. This involves cultivating strong client relationships and ensuring the delivery of high-impact solutions that blend consulting expertise with experiential learning. The President & Chief Executive Officer's responsibilities include overseeing all major business units and fostering an environment where leaders can deepen their business understanding and enhance performance. Edward Dzienkiewicz is pivotal in shaping the company's market position, ensuring that BTS consistently provides tailored solutions that make strategy real and impactful. Through strategic oversight, Dzienkiewicz champions the firm's commitment to driving alignment and achieving lasting results for a diverse global clientele.

    Kim Casipe - Personal Server of the Chief Executive Officer

    Kim Casipe, the Personal Server of the Chief Executive Officer at BTS, provides dedicated support to executive leadership, ensuring seamless operational flow and efficient management of executive priorities. Casipe facilitates the executive's engagement with strategic initiatives, client interactions, and internal communications, contributing to the overall effectiveness of the leadership team. This role is crucial for maintaining the high standards of service and operational excellence that BTS upholds. The Personal Server of the Chief Executive Officer assists in coordinating schedules and managing critical administrative tasks, thereby enabling the Chief Executive Officer to focus on high-level strategy and decision-making. Kim Casipe's meticulous attention to detail and proactive support are integral to the smooth functioning of executive operations, underpinning the firm's ability to deliver impactful solutions and drive lasting results.

    Ricky Soin - Global Chief Operating Officer, Head Digital Operations

    Ricky Soin, the Global Chief Operating Officer, Head Digital Operations at BTS, orchestrates the firm's worldwide operational framework and spearheads digital transformation initiatives. Soin ensures that the company's internal processes and digital platforms effectively support the delivery of client solutions, blending consulting with transformative experiences. This leadership position involves optimizing operational efficiency across all regions, enabling BTS to make strategy real and impactful for organizations. The Global Chief Operating Officer, Head Digital Operations focuses on enhancing decision-making capabilities and deepening business understanding through advanced digital tools and methodologies. Ricky Soin's oversight of digital operations is critical for driving alignment and achieving lasting results, particularly in adapting to evolving market demands and client needs. By managing global operations, Soin directly contributes to the firm's capacity to build leadership and performance through innovative, technology-enabled solutions.

    Jane Betterton - President

    Jane Betterton, the President at BTS, leads significant operational divisions, driving the firm's strategic objectives and client engagement initiatives. Betterton focuses on translating the company's core mission into actionable plans, ensuring that BTS effectively partners with leaders to strengthen decision-making and deepen business understanding. This executive role involves overseeing key market segments and fostering a culture of performance through experiential learning and tailored solutions. The President's leadership is instrumental in making strategy real and impactful for clients, emphasizing the people side of change. Jane Betterton champions the development of leadership and performance capabilities, contributing to the achievement of lasting results and sustained client success. By guiding operational execution, Betterton ensures alignment with the firm's overarching goals.

    Maul Bot - President

    Maul Bot, the President at BTS, directs strategic operations within designated market areas, ensuring the effective implementation of the company's consulting and experiential learning solutions. Bot focuses on empowering organizations to turn strategy into action by addressing the critical people side of change. This leadership position involves enhancing client decision-making processes and deepening their overall business understanding. The President's responsibilities include driving performance improvements and fostering leadership development through tailored approaches. Maul Bot is dedicated to making strategy real and impactful, ensuring that BTS delivers lasting results and builds strong, sustainable client partnerships. By overseeing regional operations, Bot contributes to the firm's global reach and its commitment to achieving organizational alignment.

    Kenneth Kreisman - President

    Kenneth Kreisman, the President at BTS, leads key strategic initiatives and operational units, driving the firm's commitment to making strategy real and impactful. Kreisman focuses on partnering with leaders to strengthen decision-making and deepen business understanding, emphasizing the people side of change. This executive role involves overseeing the development and delivery of experiential learning programs and tailored solutions designed to build leadership and performance. The President's leadership ensures that BTS consistently helps organizations achieve lasting results and drive alignment across their strategic objectives. Kenneth Kreisman is instrumental in fostering a client-centric approach, ensuring that the firm's unique blend of consulting and transformative experiences effectively addresses complex business challenges. By guiding operational execution, Kreisman supports the firm's mission to turn strategy into action.

    Robert Breadner - President

    Robert Breadner, the President at BTS, spearheads strategic growth and operational excellence within key market segments, ensuring the firm's mission to turn strategy into action is effectively realized. Breadner focuses on empowering leaders to strengthen decision-making and deepen business understanding through the people side of change. This leadership role involves overseeing the implementation of experiential learning and tailored solutions that build leadership and performance. The President's objective is to make strategy real and impactful, driving alignment and lasting results for client organizations. Robert Breadner champions the firm's approach, which blends consulting expertise with transformative experiences to achieve significant business outcomes. By directing operational efforts, Breadner contributes to BTS's reputation for delivering high-impact, sustainable solutions.

    Ruben Iglesias - Owner and President

    Ruben Iglesias, the Owner and President at BTS, holds ultimate responsibility for the firm's strategic direction and operational success, ensuring the company's mission to turn strategy into action is consistently met. Iglesias leads the executive team in fostering deep business understanding and strengthening decision-making capabilities among clients, with a keen focus on the people side of change. This pivotal role involves guiding the development of experiential learning and tailored solutions that build leadership and performance. The Owner and President is committed to making strategy real and impactful, driving alignment and ensuring lasting results through a unique blend of consulting and transformative experiences. Ruben Iglesias's ownership ensures a long-term vision for client success and organizational development, reinforcing BTS's position as a leader in professional services.

    Keith Marasia - Chief Administrative Officer

    Keith Marasia, the Chief Administrative Officer at BTS, directs the company's administrative functions and ensures the efficient operation of internal systems and resources. Marasia oversees critical support services that enable the firm to execute its mission of turning strategy into action, focusing on the people side of change. This leadership role involves managing facilities, human resources, and other essential administrative departments to foster a productive work environment. The Chief Administrative Officer plays a key part in supporting the executive team's efforts to deepen business understanding and build leadership capabilities within client organizations. Keith Marasia's strategic management of administrative operations is vital for maintaining organizational alignment and facilitating the delivery of tailored solutions that make strategy real and impactful. By ensuring robust internal infrastructure, Marasia contributes directly to BTS's capacity to achieve lasting results.
    Keith Marasia

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    Frequently Asked Questions Regarding BTS Top Executives and Leadership Team

    Who leads BTS?
    BTS is led by Tisha Fernandes (Chief Executive Officer), along with executives such as Edward Dzienkiewicz (President & Chief Executive Officer) and Kim Casipe (Personal Server of the Chief Executive Officer).
    Who is part of BTS’s executive team?
    The executive team of BTS includes leaders such as Tisha Fernandes (Chief Executive Officer), Edward Dzienkiewicz (President & Chief Executive Officer), Kim Casipe (Personal Server of the Chief Executive Officer) and other senior executives.
    How many executives does BTS have?
    BTS has 10 executives leading key business areas.
    What roles are included in BTS’s leadership team?
    The leadership team of BTS includes roles such as Chief Executive Officer, President & Chief Executive Officer, Personal Server of the Chief Executive Officer, Global Chief Operating Officer, Head Digital Operations, President.