BTS Executive and Leadership Team

June, 2026

Leadership Overview

BTS has 10 executives leading key functions including strategy, operations, and administration.

Driven by a commitment to actionable strategy, BTS partners with leaders to enhance decision-making, deepen business understanding, and build performance through experiential learning, making strategy real and impactful.

Leadership Roles at BTS

  • Chief Executive Officer - Tisha Fernandes
  • President & Chief Executive Officer - Edward Dzienkiewicz
  • Personal Server of the Chief Executive Officer - Kim Casipe
  • Global Chief Operating Officer, Head Digital Operations - Ricky Soin
  • President - Ray Bowman
  • President - Kevin Blanchette
  • President - Brandon Brown
  • President - Maul Bot
  • Owner and President - Ruben Iglesias
  • Chief Administrative Officer - Keith Marasia
  • Tisha Fernandes - Chief Executive Officer

    Tisha Fernandes, the Chief Executive Officer at BTS, directs the overarching strategic vision and operational execution for the global professional services firm. Fernandes guides the company's mission to translate strategy into tangible action by focusing on the human element of change. This leadership involves strengthening executive decision-making capabilities and deepening organizational understanding across client engagements. Fernandes ensures that BTS's tailored solutions and experiential learning initiatives effectively drive alignment and deliver lasting results. The Chief Executive Officer's role is central to fostering a culture of impactful transformation. By overseeing the integration of consulting methodologies with transformative experiences, Fernandes solidifies BTS's market position. This executive's focus remains on empowering leaders to navigate complex business challenges and achieve sustainable growth. Tisha Fernandes drives the company's commitment to making strategy real and impactful for every client.

    Edward Dzienkiewicz - President & Chief Executive Officer

    Edward Dzienkiewicz, the President & Chief Executive Officer at BTS, spearheads the company's strategic direction and global operations. Dzienkiewicz leads BTS's core objective: transforming strategy into actionable outcomes by emphasizing the people side of organizational change. This involves enhancing leadership effectiveness and fostering deeper business comprehension within client organizations. The President & Chief Executive Officer ensures that the company's unique blend of consulting expertise and experiential learning creates impactful and enduring results. Dzienkiewicz's leadership drives the alignment necessary for successful strategy implementation. Overseeing global initiatives, the President & Chief Executive Officer cultivates an environment where tailored solutions translate complex strategies into measurable business impact. Edward Dzienkiewicz's tenure is marked by a dedication to driving client success through profound organizational transformation.

    Kim Casipe - Personal Server of the Chief Executive Officer

    Kim Casipe, the Personal Server of the Chief Executive Officer at BTS, provides dedicated support to the Chief Executive Officer, ensuring the smooth execution of executive directives and operational flow. Casipe facilitates the daily activities and strategic initiatives managed by the Chief Executive Officer, contributing to the company's mission of turning strategy into action. This role involves managing communications and logistical support critical for the leadership's focus on the people side of change. The Personal Server of the Chief Executive Officer ensures that executive priorities are addressed efficiently, enabling the leadership team to deepen business understanding and strengthen decision-making processes. Kim Casipe's contribution is integral to maintaining the operational effectiveness that underpins BTS's delivery of impactful, tailored solutions.

    Ricky Soin - Global Chief Operating Officer, Head Digital Operations

    Ricky Soin, the Global Chief Operating Officer, Head Digital Operations at BTS, manages the operational framework and digital transformation initiatives across the global professional services firm. Soin directs the execution of strategies that bridge the gap between organizational planning and real-world application, with a specific emphasis on digital capabilities. This leadership role involves optimizing internal processes and enhancing the delivery of client solutions through advanced digital platforms. The Global Chief Operating Officer, Head Digital Operations ensures seamless integration of technology to support experiential learning and consulting services. Soin's oversight extends to driving efficiency and scalability within BTS's digital operations worldwide. Ricky Soin is pivotal in ensuring that the company's approach to change management is both innovative and technologically advanced, directly contributing to the impact and effectiveness of BTS's tailored solutions.

    Ray Bowman - President

    Ray Bowman, the President at BTS, drives strategic initiatives and operational leadership within the organization. Bowman focuses on translating complex strategies into actionable plans, emphasizing the critical human element in organizational change. This leadership role involves enhancing client decision-making capabilities and fostering a deeper understanding of business dynamics through experiential learning. The President ensures that BTS's consulting approach, combined with transformative experiences, yields significant and lasting results for partners. Ray Bowman's oversight contributes to aligning teams and stakeholders around core objectives. This executive's commitment is to making strategy real and impactful, supporting clients in navigating their most pressing business challenges and achieving sustainable growth.

    Kevin Blanchette - President

    Kevin Blanchette, the President at BTS, leads key strategic and operational functions within the global professional services firm. Blanchette directs efforts to ensure organizations effectively turn strategy into action by focusing on the people side of change. This involves strengthening leadership capabilities and deepening business understanding across client engagements. The President ensures that BTS's unique blend of consulting and experiential learning delivers tangible, lasting results. Kevin Blanchette's leadership fosters alignment and drives the successful implementation of tailored solutions. This executive's focus is on empowering leaders to make better decisions and achieve impactful outcomes. Blanchette is instrumental in ensuring that BTS's methodology makes strategy real and profoundly effective for its partners.

    Brandon Brown - President

    Brandon Brown, the President at BTS, spearheads strategic development and operational execution for key business units. Brown guides the firm's mission to help organizations translate strategy into tangible action, with a strong emphasis on the people side of change. This leadership involves enhancing executive decision-making and deepening organizational comprehension through innovative approaches. The President ensures that BTS's tailored solutions and experiential learning programs create lasting, impactful results. Brandon Brown's role is crucial in driving alignment and fostering a culture of continuous improvement. This executive's focus remains on making strategy real and effective, supporting clients in achieving their most critical business objectives through transformative engagement.

    Maul Bot - President

    Maul Bot, the President at BTS, directs strategic initiatives and operational oversight for designated areas of the global professional services firm. Bot focuses on enabling organizations to turn strategy into action by addressing the critical people dynamics inherent in change. This leadership involves strengthening decision-making processes and enhancing business understanding through practical, experiential methods. The President ensures that BTS's consulting expertise, coupled with transformative experiences, delivers significant and sustainable outcomes. Maul Bot's leadership promotes alignment and drives the effective implementation of tailored solutions. This executive's dedication is to making strategy real and impactful, supporting clients in navigating complex challenges and achieving their desired results.

    Ruben Iglesias - Owner and President

    Ruben Iglesias, the Owner and President at BTS, holds ultimate responsibility for the company's strategic direction and operational success. Iglesias leads the firm's core purpose: helping organizations transform strategy into actionable outcomes by focusing on the human element of change. This involves enhancing leadership effectiveness and fostering deeper business comprehension through experiential learning. The Owner and President ensures that BTS's unique approach, blending consulting with transformative experiences, delivers profound and lasting results. Ruben Iglesias's leadership drives organizational alignment and the successful execution of tailored solutions. This executive's commitment is to making strategy real and impactful, guiding clients toward achieving their most ambitious business goals.

    Keith Marasia - Chief Administrative Officer

    Keith Marasia, the Chief Administrative Officer at BTS, oversees the critical administrative functions that support the company's global operations and strategic objectives. Marasia ensures that the internal infrastructure and support systems are robust, enabling BTS to effectively help organizations turn strategy into action. This leadership position involves managing resources and optimizing processes to facilitate the people side of change initiatives. The Chief Administrative Officer plays a key part in strengthening decision-making by ensuring efficient operational support. Keith Marasia's responsibilities include maintaining the organizational framework that allows for deep business understanding and the successful implementation of experiential learning programs. This executive's focus is on operational excellence, ensuring BTS delivers lasting results through its tailored solutions.
    Keith Marasia

    Explore Leadership Teams in Business Services

    Frequently Asked Questions Regarding BTS Top Executives and Leadership Team

    Who leads BTS?
    BTS is led by Tisha Fernandes (Chief Executive Officer), along with executives such as Edward Dzienkiewicz (President & Chief Executive Officer) and Kim Casipe (Personal Server of the Chief Executive Officer).
    Who is part of BTS’s executive team?
    The executive team of BTS includes leaders such as Tisha Fernandes (Chief Executive Officer), Edward Dzienkiewicz (President & Chief Executive Officer), Kim Casipe (Personal Server of the Chief Executive Officer) and other senior executives.
    How many executives does BTS have?
    BTS has 10 executives leading key business areas.
    What roles are included in BTS’s leadership team?
    The leadership team of BTS includes roles such as Chief Executive Officer, President & Chief Executive Officer, Personal Server of the Chief Executive Officer, Global Chief Operating Officer, Head Digital Operations, President.