Leadership Overview
Brewster Ambulance Service has 4 executives leading key functions including strategy, finance, operations, and administration.
Dedicated to advancing pre-hospital care, Brewster Ambulance Service upholds a legacy of trusted service by prioritizing patient comfort and safety through highly trained EMS professionals and cutting-edge technology across New England.
Dedicated to advancing pre-hospital care, Brewster Ambulance Service upholds a legacy of trusted service by prioritizing patient comfort and safety through highly trained EMS professionals and cutting-edge technology across New England.
Leadership Roles at Brewster Ambulance Service
Mark Brewster - President & Chief Executive Officer
Mark Brewster, the President & Chief Executive Officer at Brewster Ambulance Service, directs the overarching strategy and vision for the organization. This leadership role involves guiding the company's expansion across New England and ensuring alignment with its mission of providing trusted emergency and non-emergency medical transport. Mark Brewster oversees the integration of advanced technology in pre-hospital care and fosters a culture of professionalism among EMS personnel. The executive's focus remains on enhancing patient comfort and safety, reinforcing the company's commitment to reliability and excellence. This position requires constant evaluation of market dynamics and strategic partnerships to maintain Brewster Ambulance Service's leading provider status.
Paul Arena - Chief Financial Officer
Paul Arena, the Chief Financial Officer at Brewster Ambulance Service, manages all financial operations and fiscal strategy for the organization. This critical role involves overseeing budgeting, financial planning, and resource allocation across the company's extensive network of 28 transport hubs in Massachusetts, New Hampshire, Rhode Island, and Florida. Paul Arena ensures the financial health and sustainability of Brewster Ambulance Service, supporting its mission to deliver high-quality medical transport. The Chief Financial Officer's responsibilities include managing investments in cutting-edge technology and optimizing operational efficiency to maintain profitability. Arena's financial oversight is essential for the company's continued growth and its ability to respond effectively to 911 calls and inter-facility transfers.
Courtney Murphy - President & Chief Operating Officer
Courtney Murphy, the President & Chief Operating Officer at Brewster Ambulance Service, directs daily operations and service delivery across New England. This executive ensures the seamless execution of emergency and non-emergency medical transport, managing the company's 28 transport hubs in Massachusetts, New Hampshire, Rhode Island, and Florida. Courtney Murphy oversees the deployment of highly trained EMS professionals and the implementation of cutting-edge technology to guarantee patient comfort and safety. The Chief Operating Officer's responsibilities include optimizing logistics for 911 responses and inter-facility transfers, driving operational efficiency and reliability. Murphy's leadership ensures that Brewster Ambulance Service consistently meets the high standards of care expected by communities, hospitals, and healthcare facilities.
Jacqueline Kierstead - Chief Administrative Officer (CAO)
Jacqueline Kierstead, the Chief Administrative Officer (CAO) at Brewster Ambulance Service, oversees critical administrative functions that support the organization's operational excellence. This role encompasses human resources, regulatory compliance, and the management of internal systems essential for the company's extensive operations across New England. Jacqueline Kierstead ensures that Brewster Ambulance Service maintains a highly professional workforce by managing recruitment, training, and employee relations, directly impacting the quality of patient care. The Chief Administrative Officer (CAO) also plays a key part in integrating new technologies and streamlining processes to enhance efficiency in both emergency and non-emergency medical transport. Kierstead's administrative oversight is fundamental to the company's trusted service history and its commitment to patient comfort and safety.

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