Leadership Overview
BOSS has 4 executives leading key functions including strategy, operations, and administration.
Driven by innovation, BOSS provides brilliantly simple solutions for service management, building a committed customer base through best practices in automation and unparalleled customer support.
Driven by innovation, BOSS provides brilliantly simple solutions for service management, building a committed customer base through best practices in automation and unparalleled customer support.
Leadership Roles at BOSS
Thia Bell - Chief Executive Officer
Thia Bell, the Chief Executive Officer at BOSS, directs the overarching corporate strategy and operational execution. Bell guides the company's direction, ensuring alignment with its mission to deliver brilliantly simple service management solutions. This leadership involves fostering innovation within the product development teams, particularly for BOSSDesk and BOSS811, the company's core offerings in IT Service Management and damage prevention ticket management. Bell's focus remains on strengthening the company's committed customer base by embedding best practices in process automation and maintaining the industry's strongest commitment to customer support. The strategic vision set by Thia Bell ensures BOSS continues to meet customer needs effectively in both cloud and on-premise environments, driving growth and market presence.
Mark Miner - Chief Executive Officer & Owner
Mark Miner, the Chief Executive Officer & Owner at BOSS, holds ultimate responsibility for the company's strategic direction and ownership. Miner drives the vision for BOSS Solutions, focusing on delivering brilliantly simple solutions that address customer needs in service management. This involves overseeing the development and enhancement of key product lines, including BOSSDesk for IT Service Management and BOSS811 for damage prevention ticket management. Miner's leadership cultivates a culture of strong customer support and process automation, reinforcing the company's established customer base. The strategic decisions made by Mark Miner ensure the company's continued success and market relevance, particularly in the competitive software sector. Miner's ownership ensures a long-term commitment to the company's founding principles and customer-centric approach.
Embry Haynes - Administrator Chief Executive Officer
Embry Haynes, the Administrator Chief Executive Officer at BOSS, manages critical administrative functions and supports the strategic leadership team. Haynes ensures the smooth operation of internal processes, facilitating the delivery of brilliantly simple solutions to customers. This role involves overseeing administrative departments that support BOSSDesk and BOSS811, the company's primary product lines for IT Service Management and damage prevention ticket management. Haynes's focus on operational efficiency complements the company's commitment to best practices in automation and customer support. By streamlining administrative workflows, Embry Haynes contributes directly to maintaining the strong customer relationships BOSS has built. The administrative oversight provided by Haynes is vital for sustaining the company's growth and its reputation for exceptional customer care.
Igor Asabin - President
Igor Asabin, the President at BOSS, directs the company's operational activities and drives market expansion. Asabin oversees the execution of strategies designed to provide brilliantly simple solutions for service management, enhancing the value proposition of BOSSDesk and BOSS811. This leadership involves managing teams responsible for product delivery, customer engagement, and operational excellence. Asabin's role is crucial in reinforcing BOSS's commitment to best practices in automation and delivering the strongest customer support in the industry. By focusing on operational efficiency and market responsiveness, Igor Asabin ensures the company continues to meet and exceed customer expectations. The strategic initiatives led by Asabin are key to maintaining BOSS's competitive edge and fostering sustained growth.
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