BOSS Executive and Leadership Team

Thia Bell, the Chief Executive Officer at BOSS, directs the overarching corporate strategy and long-term vision for the organization. Bell manages the development of BOSSDesk, ensuring the IT Service Management platform remains competitive within both cloud and on-premise environments. By aligning product roadmaps with evolving market demands, the Chief Executive Officer drives sustainable growth across North American operations. Thia Bell maintains rigorous standards for service automation, pushing the company to integrate industry best practices into every software release. This leadership role involves constant collaboration with the board to secure financial stability and market expansion. Through a focus on operational efficiency, the Chief Executive Officer optimizes internal processes to support the company's commitment to superior customer support. Ultimately, Bell secures the company's position as a leader in the service management software sector by fostering a culture of innovation and technical excellence.

Embry Haynes, the Administrator Chief Executive Officer at BOSS, oversees the administrative infrastructure and internal governance frameworks that support the company's daily operations. Haynes manages the organizational policies required to maintain high-quality service delivery for the BOSS811 damage prevention platform. By streamlining administrative workflows, the Administrator Chief Executive Officer ensures that internal teams remain focused on the core mission of providing simple, effective solutions. Embry Haynes coordinates with department heads to implement scalable processes that accommodate the company's expanding customer base. This leadership role involves monitoring compliance and operational health to mitigate risks in the service management landscape. Through the optimization of resource allocation, the Administrator Chief Executive Officer directly impacts the company's ability to provide industry-leading support. Haynes maintains a steady focus on organizational stability, ensuring that all administrative functions align with the broader strategic goals of the firm.

Mark Miner, the Chief Executive Officer & Owner at BOSS, architects the foundational business model and long-term investment strategy for the company. Miner oversees the strategic direction of the BOSS811 one-call ticket management solution, ensuring the product meets the complex needs of the damage prevention industry. As the primary stakeholder, the Chief Executive Officer & Owner drives the company's commitment to customer-centric service management. Mark Miner evaluates new market opportunities and potential partnerships to expand the company's footprint across diverse geographic regions. This leadership role involves high-level decision-making regarding capital investment and product innovation. By prioritizing the integration of best practices in service automation, the Chief Executive Officer & Owner ensures that the company maintains its reputation for reliability. Miner secures the future of the organization by fostering strong relationships with key clients and stakeholders, ultimately guiding the firm toward continued success in the competitive software market.

Maureen Meulen, the Chief Executive Officer of Boondocks Films at BOSS, directs the creative strategy and media production initiatives that enhance the company's brand presence. Meulen manages the development of visual content and educational materials that explain the value of BOSSDesk and BOSS811 to potential customers. By leveraging media to communicate complex service management concepts, the Chief Executive Officer of Boondocks Films drives engagement and market awareness. Maureen Meulen collaborates with the marketing team to ensure that all creative output aligns with the company's professional identity and commitment to simplicity. This leadership role involves overseeing production budgets and timelines to deliver high-impact messaging across digital channels. Through the creation of compelling narratives, the Chief Executive Officer of Boondocks Films supports the company's growth by effectively demonstrating the utility of the software solutions. Meulen ensures that the brand remains visible and authoritative within the competitive software industry.

Igor Asabin, the President at BOSS, executes the daily operational strategy and manages the cross-functional teams responsible for product delivery. Asabin oversees the technical implementation of BOSSDesk, ensuring that the software meets the rigorous demands of modern IT service management. By coordinating between engineering and customer support departments, the President drives the continuous improvement of the company's product lines. Igor Asabin monitors performance metrics to ensure that service automation processes remain efficient and effective for all users. This leadership role involves managing the day-to-day execution of corporate objectives and ensuring that all teams remain aligned with the company's mission. Through the oversight of operational workflows, the President directly impacts the quality of the customer experience. Asabin maintains a focus on technical scalability, ensuring that the company's solutions remain robust as the client base grows. Ultimately, the President secures the operational integrity required to maintain the company's industry-leading support standards.