Arrow Financial Executive and Leadership Team

July, 2026

Leadership Overview

Arrow Financial has 5 executives leading key functions including strategy, finance, human resources, and operations.

Driven by a commitment to community banking, Arrow Financial provides comprehensive financial services, fostering economic growth across northeastern New York through a robust network of banking and insurance subsidiaries.

Leadership Roles at Arrow Financial

  • President & Chief Executive Officer - David DeMarco
  • President & Chief Executive Officer - Thomas Murphy
  • Miller Mechanical Services Inc President & Chief Executive Officer - Elizabeth Miller
  • Sevp Chief Financial Officer & Treasurer - Penko Ivanov
  • Executive Vice President & Chief Human Resources Officer - Brooke Pancoe
  • David DeMarco - President & Chief Executive Officer

    David DeMarco, the President & Chief Executive Officer at Arrow Financial, directs the overarching corporate strategy and operational execution. DeMarco guides the company's expansion and market positioning within the northeastern New York financial landscape. Overseeing all major business units, the President & Chief Executive Officer ensures synergistic alignment across banking and insurance services. This leadership role involves driving innovation in digital banking solutions and maintaining robust client relationships. By optimizing resource allocation, David DeMarco directly impacts the company's asset growth and profitability. Ultimately, DeMarco secures Arrow Financial's long-term financial stability and market leadership.

    Thomas Murphy - President & Chief Executive Officer

    Thomas Murphy, the President & Chief Executive Officer at Arrow Financial, spearheads the strategic vision and executive leadership for the multi-bank holding company. Murphy directs the expansion of financial services across northeastern New York, ensuring robust offerings in wealth management and deposit accounts. The President & Chief Executive Officer oversees the integration of new technologies and market opportunities to enhance customer experience. This critical position involves fostering strong relationships with stakeholders and regulatory bodies. By championing strategic initiatives, Thomas Murphy drives Arrow Financial's growth and operational excellence. Murphy's leadership ensures the company's continued success in a competitive financial market.

    Elizabeth Miller - Miller Mechanical Services Inc President & Chief Executive Officer

    Elizabeth Miller, the Miller Mechanical Services Inc President & Chief Executive Officer at Arrow Financial, leads strategic direction and operational oversight for specialized service divisions. Miller drives the expansion of mechanical services, ensuring high standards of delivery and client satisfaction across regional markets. The Miller Mechanical Services Inc President & Chief Executive Officer oversees the integration of advanced technologies and operational efficiencies within the service sector. This role involves cultivating strong partnerships and managing key business development initiatives. By focusing on service excellence, Elizabeth Miller enhances Arrow Financial's diversified portfolio. Miller's executive guidance strengthens the company's market presence and operational capabilities.

    Penko Ivanov - Sevp Chief Financial Officer & Treasurer

    Penko Ivanov, the Sevp Chief Financial Officer & Treasurer at Arrow Financial, manages the company's financial health and fiscal strategy. Ivanov oversees all financial operations, including accounting, budgeting, and capital management for the multi-bank holding company. The Sevp Chief Financial Officer & Treasurer directs treasury functions, ensuring liquidity and optimizing financial risk across northeastern New York operations. This role involves strategic financial planning, investor relations, and compliance with financial regulations. By maintaining rigorous financial controls, Penko Ivanov supports Arrow Financial's asset growth and profitability targets. Ivanov's fiscal leadership ensures the company's sustained financial stability and operational integrity.

    Brooke Pancoe - Executive Vice President & Chief Human Resources Officer

    Brooke Pancoe, the Executive Vice President & Chief Human Resources Officer at Arrow Financial, architects the human capital strategy and organizational development initiatives. Pancoe directs talent acquisition, retention, and employee engagement programs across the company's banking and insurance subsidiaries in northeastern New York. The Executive Vice President & Chief Human Resources Officer oversees the implementation of comprehensive HR policies and benefits, ensuring compliance and fostering a positive work environment. This leadership position involves aligning HR functions with Arrow Financial's strategic objectives and promoting a culture of continuous learning. By developing robust talent pipelines, Brooke Pancoe strengthens the organization's capacity for growth and innovation. Pancoe's expertise ensures a skilled and motivated workforce.
    Brooke Pancoe

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    Frequently Asked Questions Regarding Arrow Financial Top Executives and Leadership Team

    Who leads Arrow Financial?
    Arrow Financial is led by David DeMarco (President & Chief Executive Officer), along with executives such as Thomas Murphy (President & Chief Executive Officer) and Elizabeth Miller (Miller Mechanical Services Inc President & Chief Executive Officer).
    Who is part of Arrow Financial’s executive team?
    The executive team of Arrow Financial includes leaders such as David DeMarco (President & Chief Executive Officer), Thomas Murphy (President & Chief Executive Officer), Elizabeth Miller (Miller Mechanical Services Inc President & Chief Executive Officer) and other senior executives.
    How many executives does Arrow Financial have?
    Arrow Financial has 5 executives leading key business areas.
    What roles are included in Arrow Financial’s leadership team?
    The leadership team of Arrow Financial includes roles such as President & Chief Executive Officer, President & Chief Executive Officer, Miller Mechanical Services Inc President & Chief Executive Officer, Sevp Chief Financial Officer & Treasurer, Executive Vice President & Chief Human Resources Officer.