Arrow Exterminators Executive and Leadership Team

Joseph Holland, the Chief Financial Officer at Arrow Exterminators, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures robust budgetary controls across all regional service branches. This leadership role involves managing long-term investment portfolios and optimizing cash flow to support the expansion of pest control service offerings. By implementing rigorous auditing processes, Joseph Holland maintains the integrity of corporate financial reporting. The Chief Financial Officer collaborates with the executive board to align fiscal objectives with the broader mission of providing high-quality extermination services. Through precise financial modeling, Holland secures the resources necessary for technological upgrades in pest prevention consulting. Ultimately, the Chief Financial Officer drives sustainable growth by balancing operational costs with the demand for premium service delivery across the entire enterprise, ensuring the company remains a leader in the competitive pest control industry.

Timothy Pollard, the President and Chief Operating Officer at Arrow Exterminators, manages daily service operations and field execution strategies. Overseeing the deployment of pest control teams, the President and Chief Operating Officer ensures consistent service quality across all regional markets. This leadership role involves streamlining logistics for extermination workflows and enhancing the efficiency of pest prevention consulting protocols. By integrating advanced diagnostic tools into field operations, Timothy Pollard improves the effectiveness of residential and commercial protection programs. The President and Chief Operating Officer coordinates with department heads to maintain high standards of customer satisfaction and safety compliance. Through the implementation of scalable operational frameworks, Pollard supports the company's mission to provide reliable, science-based pest management solutions. Ultimately, the President and Chief Operating Officer drives operational excellence by optimizing resource allocation and fostering a culture of continuous improvement, ensuring the company maintains a dominant position in the national pest control landscape.

Mary-Ellen Goforth, the President at Arrow Exterminators, defines the overarching corporate vision and strategic direction for the entire organization. Overseeing the alignment of business units, the President ensures that all extermination and pest prevention consulting services meet the highest industry benchmarks. This leadership role involves engaging with stakeholders to expand market reach and solidify the company's reputation for excellence. By championing innovation in pest management technology, Mary-Ellen Goforth guides the company toward sustainable growth and long-term profitability. The President coordinates with the executive team to navigate complex regulatory environments and maintain compliance across all service territories. Through the promotion of a customer-centric philosophy, Goforth reinforces the company's commitment to protecting homes and businesses from pest-related threats. Ultimately, the President drives the strategic evolution of the business, ensuring that the company remains at the forefront of the pest control industry while upholding the core values established since the company's inception.

Shay Runion, the Chief Human Resources Officer & Senior VP & Development Professional at Arrow Exterminators, architects talent acquisition and organizational development strategies. Overseeing the recruitment of skilled extermination technicians, the Chief Human Resources Officer & Senior VP & Development Professional ensures the workforce remains aligned with corporate service standards. This leadership role involves designing comprehensive training programs for pest prevention consulting and field safety. By fostering a culture of professional growth, Shay Runion improves employee retention and service consistency across all operational regions. The Chief Human Resources Officer & Senior VP & Development Professional collaborates with executive leadership to implement performance management systems that reward excellence in customer care. Through the development of robust internal communication channels, Runion strengthens the organizational structure and supports the company's long-term mission. Ultimately, the Chief Human Resources Officer & Senior VP & Development Professional drives human capital efficiency, ensuring the company possesses the expertise required to deliver superior pest control results.