Arrow Exterminators Executive and Leadership Team

Emily Kendrick, the Chief Executive Officer at Arrow Exterminators, directs the company's overarching strategic vision and operational framework. Kendrick guides the organization's expansion initiatives and ensures alignment with its core mission of providing effective pest control and prevention consulting. Overseeing all major business units, Kendrick drives innovation in service delivery and client engagement. This leadership role involves fostering a culture of excellence and accountability across the enterprise. By championing new technologies and service methodologies, Emily Kendrick ensures Arrow Exterminators maintains its competitive edge in the consumer services sector. The Chief Executive Officer's focus remains on sustainable growth and enhancing the company's market position through strategic decision-making and robust operational oversight.

Joseph Holland, the Chief Financial Officer at Arrow Exterminators, manages all financial operations and fiscal strategy. Holland oversees budgeting, forecasting, and financial reporting, ensuring the company's fiscal health and stability. This executive directs capital allocation and investment strategies to support Arrow Exterminators' growth objectives. By meticulously analyzing financial performance, Joseph Holland identifies opportunities for cost optimization and revenue enhancement. The Chief Financial Officer's responsibilities extend to managing banking relationships and ensuring compliance with all financial regulations. Through rigorous financial planning and execution, Holland safeguards the company's assets and drives profitability, directly impacting the long-term viability of the pest control services provided.

Timothy Pollard, the President and Chief Operating Officer at Arrow Exterminators, orchestrates the day-to-day operational execution and service delivery. Pollard oversees all field operations, ensuring the highest standards of pest extermination and prevention consulting are met across all service areas. This leadership position involves optimizing operational efficiency and implementing best practices in customer service. By managing regional teams and service protocols, Timothy Pollard drives operational excellence and client satisfaction. The President and Chief Operating Officer's focus is on scaling operations effectively to meet growing market demand. Through strategic management of resources and personnel, Pollard ensures seamless service delivery and reinforces Arrow Exterminators' reputation for reliability and effectiveness.

R.B. Goforth, the President & Owner at Arrow Exterminators, provides foundational leadership and strategic direction, embodying the company's long-standing commitment to its clients and industry. Goforth guides the company's vision, ensuring its continued success and expansion within the pest control sector. This executive role involves maintaining strong relationships with stakeholders and upholding the company's core values. By leveraging extensive experience, R.B. Goforth influences key business decisions and fosters a culture of integrity and service excellence. The President & Owner's oversight ensures that Arrow Exterminators remains a leader in providing effective extermination and pest prevention consulting, safeguarding its market presence and client trust.

Shay Runion, the Chief Human Resources Officer & Senior VP & Development Professional at Arrow Exterminators, leads all human capital management and organizational development initiatives. Runion designs and implements HR strategies that support employee growth, engagement, and retention, crucial for a service-oriented company. This executive oversees talent acquisition, training programs, and compensation structures, ensuring a skilled and motivated workforce. By fostering a positive workplace culture, Shay Runion contributes directly to the company's ability to deliver exceptional pest control services. The Chief Human Resources Officer & Senior VP & Development Professional's role is vital in aligning human resources with Arrow Exterminators' strategic objectives and operational needs, driving employee performance and development.