Leadership Overview
Arrow Exterminators has 5 executives leading key functions including finance, operations, human resources, and ownership.
Driven by a commitment to service excellence, Arrow Exterminators focuses on delivering effective pest control and prevention consulting, safeguarding client environments through expert solutions and a deep understanding of pest management.
Driven by a commitment to service excellence, Arrow Exterminators focuses on delivering effective pest control and prevention consulting, safeguarding client environments through expert solutions and a deep understanding of pest management.
Leadership Roles at Arrow Exterminators
Joseph Holland - Chief Financial Officer
Joseph Holland, the Chief Financial Officer at Arrow Exterminators, directs all financial planning, management, and reporting activities. Holland oversees the company's fiscal health, ensuring robust financial strategies align with long-term growth objectives and operational efficiency. This leadership involves managing budgets, analyzing financial performance, and optimizing capital allocation across all business units. Holland's financial acumen supports Arrow Exterminators' expansion and service delivery capabilities. The Chief Financial Officer also guides investment decisions and manages relationships with financial institutions, ensuring the company maintains a strong and stable financial foundation. By meticulously managing financial resources, Joseph Holland directly contributes to the sustained profitability and market competitiveness of Arrow Exterminators.

Timothy Pollard - President and Chief Operating Officer
Timothy Pollard, the President and Chief Operating Officer at Arrow Exterminators, drives operational excellence and strategic execution across the organization. Pollard oversees daily business operations, ensuring seamless service delivery and adherence to the company's high standards for pest control and prevention. This role involves optimizing operational workflows, managing regional performance, and fostering a culture of efficiency and customer satisfaction. The President and Chief Operating Officer also collaborates with other senior leaders to develop and implement strategic initiatives that enhance market presence and service capabilities. By directing operational teams and resources, Timothy Pollard ensures Arrow Exterminators effectively meets client needs and achieves its business objectives. Pollard's leadership is critical in scaling operations and maintaining service quality throughout the company's service areas.

R.B. Goforth - President & Owner
R.B. Goforth, the President & Owner at Arrow Exterminators, provides overarching strategic direction and ownership oversight for the company. Goforth guides the executive team in maintaining the company's founding principles and market leadership in pest control services. This leadership role involves setting the long-term vision and ensuring the company's continued success and expansion. The President & Owner also plays a key part in fostering the company's culture and commitment to client satisfaction. By providing strategic guidance and ownership, R.B. Goforth ensures Arrow Exterminators remains a trusted provider of extermination and pest prevention solutions. Goforth's deep involvement anchors the company's legacy and future growth.
Mary-Ellen Goforth - President
Mary-Ellen Goforth, the President at Arrow Exterminators, directs key strategic initiatives and operational oversight, contributing significantly to the company's market position. Goforth focuses on enhancing service delivery models and ensuring client satisfaction across all operational regions. This leadership role involves collaborating with executive teams to drive innovation in pest management solutions and operational efficiency. The President also champions the company's commitment to excellence and sustainable business practices. By providing strategic leadership and operational focus, Mary-Ellen Goforth ensures Arrow Exterminators continues to deliver superior pest control services. Goforth's dedication supports the company's ongoing growth and reputation for reliability.
Shay Runion - Chief Human Resources Officer & Senior VP & Development Professional
Shay Runion, the Chief Human Resources Officer & Senior VP & Development Professional at Arrow Exterminators, leads all human capital strategies and organizational development initiatives. Runion oversees talent acquisition, employee relations, compensation, benefits, and professional development programs, ensuring a skilled and motivated workforce. This critical role focuses on cultivating a positive and productive work environment that supports the company's mission and growth. The Chief Human Resources Officer & Senior VP & Development Professional also champions initiatives that enhance employee engagement and retention, aligning HR practices with business goals. By developing and implementing comprehensive HR strategies, Shay Runion ensures Arrow Exterminators attracts and retains top talent, fostering a strong organizational culture. Runion's expertise is vital for supporting the company's operational teams and driving its long-term success.

Explore Leadership Teams in Consumer Services
Founded in 1901, Orkin is a global leader in pest control, specializing in protection against termites, rodents, insects and other pests. The company serves residential and commercial customers through a network of more than 400 locations worldwide and leverages over a century of experience and scientifically-driven techniques to safeguard homes and businesses. Orkin is a wholly owned subsidiary of Rollins, Inc.
Company Leadership PC
AW

TruGreen is the nation's leading lawn care provider offering neighborhoods across the country tailored lawn, tree and shrub care along with protection against mosquitoes and other pests. As a company rooted in scientific expertise with a customer-centered approach, TruGreen helps homeowners achieve an outdoor living space that brings them pride.
Company Leadership
CB
BB

Ehrlich Pest Control, headquartered in Pottsville, Pennsylvania, is a company that offers termite control, bird control service, vegetation management, and bioremediation.
Company Leadership SK
FM
RB
DM
Greenix Pest Control is a leading U.S.-based provider of environmentally friendly pest and animal management services. The company specializes in multi-step, seasonally tailored pest control programs that protect homes and businesses while prioritizing safety and sustainability. With a focus on customer satisfaction, Greenix emphasizes a thorough, process-driven approach, supported by a skilled team of licensed professionals committed to effective pest management and exceptional service.
Company Leadership NR
JS
DH
JS