Arrow Exterminators Executive and Leadership Team

Joseph Holland, the Chief Financial Officer at Arrow Exterminators, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer manages budgeting, auditing, and long-term investment initiatives to support sustainable growth. This leadership role involves analyzing market trends to optimize resource distribution across regional service centers. By maintaining rigorous fiscal discipline, Joseph Holland ensures the company remains competitive within the pest control sector. The Chief Financial Officer collaborates with the executive team to align financial goals with operational requirements, facilitating expansion across diverse markets. Through precise financial modeling and risk assessment, Holland secures the economic stability necessary for delivering high-quality pest prevention consulting. This strategic oversight enables the company to invest in advanced extermination technologies while maintaining profitability and operational efficiency across all service territories.

Timothy Pollard, the President and Chief Operating Officer at Arrow Exterminators, directs daily business operations and service delivery protocols. Overseeing the execution of pest control and prevention strategies, the President and Chief Operating Officer ensures seamless coordination between regional offices and field teams. This leadership role involves optimizing service workflows to enhance customer outcomes and operational efficiency. By monitoring performance metrics across all service lines, Timothy Pollard drives continuous improvement in extermination techniques and client consulting. The President and Chief Operating Officer collaborates with the executive board to refine business processes and expand the company's footprint in the pest management market. Through rigorous operational oversight, Pollard maintains the high standards of service that define the company's reputation. This focus on operational excellence supports the company's ability to scale effectively while delivering consistent, high-quality results to residential and commercial clients.

Mary-Ellen Goforth, the President at Arrow Exterminators, defines the overarching corporate strategy and long-term vision for the organization. Overseeing the alignment of business objectives with market demands, the President ensures the company remains a leader in the pest control and prevention industry. This leadership role involves guiding the executive team through complex market shifts and identifying new opportunities for service expansion. By fostering strong relationships with stakeholders and industry partners, Mary-Ellen Goforth drives the company's commitment to innovation and service quality. The President monitors the competitive landscape to ensure the company maintains its position as a trusted provider of pest prevention consulting. Through decisive leadership and strategic planning, Goforth supports the company's mission to protect properties while achieving sustainable growth. This executive oversight ensures that all departments remain focused on delivering value and maintaining the company's legacy of excellence.

Shay Runion, the Chief Human Resources Officer & Senior VP & Development Professional at Arrow Exterminators, architects talent acquisition and organizational development programs. Overseeing workforce training and professional growth initiatives, the Chief Human Resources Officer & Senior VP & Development Professional ensures the company maintains a highly skilled team capable of delivering superior pest control services. This leadership role involves fostering a culture of excellence and safety, which remains critical for maintaining high service standards. By implementing comprehensive recruitment and retention strategies, Shay Runion drives employee engagement and operational readiness. The Chief Human Resources Officer & Senior VP & Development Professional works closely with department heads to align human capital with the broader mission of providing effective pest prevention consulting. Through continuous development programs, Runion strengthens the internal capabilities required to support the company's expansive market presence and commitment to customer satisfaction.