Leadership Overview
Arrow Exterminators has 5 executives leading key functions including strategy, finance, human resources, operations, and regional management.
Driven by a commitment to excellence, Arrow Exterminators provides comprehensive pest control and prevention consulting, safeguarding client environments and upholding industry standards.
Driven by a commitment to excellence, Arrow Exterminators provides comprehensive pest control and prevention consulting, safeguarding client environments and upholding industry standards.
Leadership Roles at Arrow Exterminators
Emily Kendrick - Chief Executive Officer
Emily Kendrick, the Chief Executive Officer at Arrow Exterminators, directs the overarching corporate strategy and vision. Kendrick guides the company's expansion initiatives and ensures alignment with its core mission of providing effective pest control and prevention consulting. Overseeing all major business units, Kendrick drives operational efficiency and fosters a culture of innovation. This leadership role involves setting financial targets and ensuring the long-term sustainability of the business. By championing client-centric approaches, Emily Kendrick solidifies Arrow Exterminators' market leadership. The Chief Executive Officer's strategic direction impacts every facet of the organization, from service delivery to market penetration across North America.
Joseph Holland - Chief Financial Officer
Joseph Holland, the Chief Financial Officer at Arrow Exterminators, manages all financial operations and fiscal planning. Holland oversees budgeting, financial reporting, and investment strategies, ensuring the company's fiscal health and profitability. Directing the accounting and treasury departments, Joseph Holland implements robust financial controls and compliance measures. This critical role involves analyzing market trends to identify growth opportunities and mitigate financial risks. By optimizing resource allocation, the Chief Financial Officer supports the company's strategic objectives and operational scaling. Holland's financial acumen is essential for Arrow Exterminators' sustained growth and market competitiveness across its service regions.

Timothy Pollard - President and Chief Operating Officer
Timothy Pollard, the President and Chief Operating Officer at Arrow Exterminators, directs daily operations and service delivery across all markets. Pollard oversees the execution of pest control and prevention strategies, ensuring consistent quality and client satisfaction. Managing the operations division, Timothy Pollard drives efficiency improvements and implements best practices in extermination techniques. This executive position involves coordinating regional management teams and optimizing logistical networks for effective service deployment. By enhancing operational workflows, the President and Chief Operating Officer supports Arrow Exterminators' commitment to reliable and effective pest management solutions. Pollard's leadership ensures seamless execution of the company's mission throughout its service territories.

Mary-Ellen Goforth - President
Mary-Ellen Goforth, the President at Arrow Exterminators, spearheads strategic initiatives focused on regional market growth and client relationship management. Goforth oversees key operational segments, ensuring the effective implementation of pest control services and consulting programs. Directing specific market divisions, Mary-Ellen Goforth cultivates strong partnerships with clients and stakeholders. This leadership capacity involves driving revenue generation and expanding the company's footprint within targeted geographic areas. By championing customer success, the President enhances Arrow Exterminators' reputation for dependable service. Goforth's focus on market penetration and client retention is integral to the company's sustained expansion.
Shay Runion - Chief Human Resources Officer & Senior VP & Development Professional
Shay Runion, the Chief Human Resources Officer & Senior VP & Development Professional at Arrow Exterminators, leads all human capital management and organizational development initiatives. Runion oversees talent acquisition, employee relations, compensation, and benefits programs, fostering a high-performance work environment. Directing the HR department, Shay Runion implements strategic workforce planning to support the company's growth objectives. This multifaceted role involves developing leadership training and ensuring compliance with labor laws across all operational areas. By cultivating a strong company culture, Runion enhances employee engagement and retention. The Chief Human Resources Officer & Senior VP & Development Professional's efforts are vital to Arrow Exterminators' operational capacity and service excellence.

Explore Leadership Teams in Consumer Services
Founded in 1901, Orkin is a global leader in pest control, specializing in protection against termites, rodents, insects and other pests. The company serves residential and commercial customers through a network of more than 400 locations worldwide and leverages over a century of experience and scientifically-driven techniques to safeguard homes and businesses. Orkin is a wholly owned subsidiary of Rollins, Inc.
Company Leadership TL
JS
DB

Ehrlich Pest Control, headquartered in Pottsville, Pennsylvania, is a company that offers termite control, bird control service, vegetation management, and bioremediation.
Company Leadership SK
FM
DM
RB
BrightView is a commercial landscaping services company headquartered in Blue Bell, Pennsylvania. The company provides comprehensive landscape management solutions for commercial properties, corporate campuses, HOAs, and other organizations across the United States. BrightView offers a wide range of services including landscape maintenance, landscape development and construction, tree care and consulting, snow removal and ice management, and integrated pest management. The company serves various market segments including commercial real estate, healthcare facilities, educational institutions, hospitality properties, and retail centers. BrightView combines local expertise with national resources to deliver sustainable landscaping solutions, focusing on enhancing outdoor spaces through design, installation, and ongoing maintenance services. The company emphasizes environmental stewardship and uses technology-driven approaches to optimize landscape performance and resource efficiency for their clients.
Company Leadership


MC
Moxie Pest Control was founded in Phoenix in 2011. The company provides a variety of premium services to residential and commercial properties. With a central focus on service, expertise, and building life-long connections with customers, Moxie has thousands of happy customers in communities throughout the Phoenix Valley. Named for the drive and enthusiasm embraced by our team-Moxie's mission is to improve the quality of life for our customers, team, and community. Along with its premium service, Moxie is also known for its commitment to employee development and community investment. We're more than a pest control company-we're your neighbors.
Company Leadership JA
DH
CS
