Arc of Monroe Executive and Leadership Team

Tracy Petrichick, the Chief Executive Officer at Arc of Monroe, directs the overarching strategic vision for the organization. By aligning day habilitation and residential support services with the mission of community inclusion, the Chief Executive Officer ensures that all programs meet the evolving needs of individuals with intellectual and developmental disabilities. Tracy Petrichick maintains active engagement with the Board to secure necessary funding and advocate for policy changes that benefit the Monroe County population. This leadership role involves overseeing the expansion of health services and employment readiness initiatives to maximize participant independence. Through rigorous oversight of organizational performance, the Chief Executive Officer drives sustainable growth and maintains high standards of care. By fostering partnerships with local stakeholders, the Chief Executive Officer strengthens the impact of the organization across the region, ensuring that every initiative directly supports the goal of creating a more inclusive society for all participants.

Michael Yanklowski, the Chief Financial Officer at Arc of Monroe, manages the fiscal health and long-term financial sustainability of the organization. By architecting robust budgeting frameworks, the Chief Financial Officer ensures that resources remain allocated effectively toward essential residential support and health services. Michael Yanklowski monitors revenue streams and grant funding to maintain the operational capacity required for serving individuals with intellectual and developmental disabilities. This leadership role involves collaborating with the executive team to evaluate the financial feasibility of new community programs and infrastructure investments. By implementing stringent internal controls and financial reporting standards, the Chief Financial Officer mitigates risk and ensures compliance with regulatory requirements. Through precise fiscal planning, the Chief Financial Officer supports the broader mission of the organization, enabling the delivery of high-quality care while maintaining the financial stability necessary to sustain long-term advocacy efforts within the local community.

Michael Zazzara, the Chief Operating Officer at Arc of Monroe, executes the daily operational strategies that sustain the organization's diverse service portfolio. By streamlining the delivery of day habilitation and employment readiness programs, the Chief Operating Officer ensures that service quality remains consistent across all facilities. Michael Zazzara oversees the logistical coordination of residential support services, ensuring that safety and care standards meet the needs of the population served. This leadership role involves optimizing internal workflows to improve efficiency and participant outcomes. By managing the integration of health services into the broader operational framework, the Chief Operating Officer facilitates seamless care transitions for individuals. Through constant evaluation of service delivery models, the Chief Operating Officer drives continuous improvement, ensuring that the organization remains responsive to the needs of the community while maintaining operational excellence in every aspect of the daily mission.

Jack Fredericks, the Chief Human Resources Officer at Arc of Monroe, architects the talent acquisition and workforce development strategies essential for supporting individuals with disabilities. By focusing on the recruitment and retention of specialized care staff, the Chief Human Resources Officer ensures that the organization maintains a high-quality workforce capable of delivering compassionate support. Jack Fredericks manages employee training programs that emphasize inclusive practices and professional development. This leadership role involves fostering a positive organizational culture that aligns with the mission of empowerment and advocacy. By implementing performance management systems, the Chief Human Resources Officer drives staff accountability and service excellence. Through the development of comprehensive benefits and wellness initiatives, the Chief Human Resources Officer supports the well-being of the entire team, ensuring that the organization retains the expertise required to provide consistent, high-quality care across all residential and day habilitation programs.

Karen Oliveri, the Chief Human Resources Officer at Arc of Monroe, directs the administrative and compliance frameworks governing the organization's workforce. By overseeing labor relations and policy implementation, the Chief Human Resources Officer ensures that all staffing practices adhere to legal standards and organizational values. Karen Oliveri manages the internal communication strategies that keep staff informed and engaged with the mission of supporting individuals with intellectual and developmental disabilities. This leadership role involves analyzing workforce data to identify trends in turnover and engagement, allowing for proactive adjustments to personnel strategies. By coordinating with department heads, the Chief Human Resources Officer ensures that staffing levels remain aligned with the operational demands of residential and health services. Through the cultivation of a supportive work environment, the Chief Human Resources Officer strengthens the organizational capacity to deliver meaningful services, ultimately contributing to the success of the individuals served by the organization.