American Express Executive and Leadership Team

Stephen Squeri, the Chairman & Chief Executive Officer at American Express, directs the overarching strategy and operational execution for the global financial services organization. Squeri guides the company's expansion in payment solutions and travel services, ensuring alignment with diverse consumer and business needs across multiple industries. Overseeing the development and refinement of the company's comprehensive ecosystem of charge and credit card products, Stephen Squeri drives innovation in financial management tools and network services. This leadership role involves fostering strategic partnerships and enhancing the value proposition of American Express's integrated platform, which addresses various aspects of financial management and commerce. By focusing on customer-centric solutions and global market impact, Squeri ensures the company maintains its competitive edge in delivering exceptional travel-related services and robust financial products. The Chairman & Chief Executive Officer's vision propels American Express's commitment to providing flexible payment alternatives and superior customer support worldwide.

Emma Thanhauser, the Chief of Staff at American Express, supports the strategic initiatives and operational efficiency of the global financial services organization. Thanhauser facilitates communication and coordination across various departments, ensuring seamless execution of key projects related to payment solutions and travel services. This role involves managing critical workflows and driving forward the company's commitment to an integrated platform for financial management and commerce. Overseeing special projects and cross-functional collaborations, Emma Thanhauser enhances the effectiveness of leadership decision-making. The Chief of Staff ensures that strategic objectives are translated into actionable plans, supporting the company's broad range of financial products and solutions. By streamlining operations and fostering internal alignment, Thanhauser contributes to the delivery of superior customer experiences and the sustained growth of American Express's global operations.

Jason Sharples, the Senior VP, Unit & Chief Information Officer & Network Services Global Merchant at American Express, architects the technological infrastructure and operational framework for the company's global merchant network services. Sharples drives the innovation and reliability of the payment processing systems that underpin American Express's extensive ecosystem of charge and credit card products. This critical role involves overseeing the development and implementation of advanced IT solutions that enhance transaction security, efficiency, and scalability across diverse industries. By managing the technology backbone for network services, Jason Sharples ensures seamless integration with merchant partners and facilitates the smooth processing of financial transactions worldwide. The Senior VP's leadership extends to optimizing the performance of global merchant relationships, directly impacting the company's ability to offer flexible payment alternatives and robust financial products. Sharples's strategic direction in information technology and network services is fundamental to American Express's operational excellence and market leadership.

Amy Goore, the Director and Chief of Staff, U. S. Consumer Lending, Pricing, and Analytics at American Express, spearheads strategic initiatives within the U.S. consumer lending division. Goore focuses on optimizing pricing strategies and leveraging advanced analytics to enhance the company's charge and credit card product offerings for individual consumers. This role involves driving data-informed decision-making to refine financial management solutions and improve customer acquisition and retention within the U.S. market. Overseeing key projects in consumer lending, Amy Goore ensures that pricing models are competitive and that analytical insights support the development of tailored financial products. The Director's work directly contributes to the effectiveness of American Express's integrated platform, supporting diverse spending needs and financial management goals. Goore's expertise in analytics and pricing is crucial for maintaining American Express's market position and delivering value to its U.S. consumer base.

Vicky Li, the Director - Chief of Staff, Global Record To Report at American Express, directs the financial reporting and accounting operations across the company's global enterprise. Li ensures the accuracy, integrity, and timeliness of financial data, supporting the strategic oversight of payment solutions and travel services. This role is pivotal in maintaining compliance and providing transparent financial insights that underpin American Express's integrated platform. Overseeing the critical 'Record to Report' processes, Vicky Li guarantees that financial statements accurately reflect the company's performance and financial health. The Director's focus on robust accounting practices supports the company's diverse range of financial products and solutions. By optimizing reporting mechanisms and fostering strong internal controls, Li contributes significantly to the financial stability and operational transparency of American Express on a worldwide scale.

Caroline Croy, the Director - Chief of Staff, Technology at American Express, drives strategic technology initiatives and operational excellence within the company's global IT infrastructure. Croy supports the advancement of payment solutions and travel services by ensuring that technology platforms are robust, scalable, and secure. This role is essential for maintaining the integrity of American Express's integrated platform and facilitating the seamless delivery of its diverse financial products. Overseeing critical technology projects and cross-departmental alignment, Caroline Croy enhances the efficiency and effectiveness of the technology division. The Director's focus on innovation and strategic technology deployment is key to supporting the company's growth and its commitment to providing cutting-edge financial management tools. Croy's leadership ensures that technology serves as a powerful enabler for American Express's business objectives worldwide.

Alexa Roemer, the Director & Chief of Staff, Colleague Experience Group at American Express, champions initiatives focused on enhancing the employee environment and operational effectiveness across the organization. Roemer plays a key role in shaping the culture and supporting the professional development of colleagues, which is integral to delivering exceptional payment solutions and travel services. This position involves driving programs that foster engagement, productivity, and well-being, directly impacting the quality of service provided to consumers and businesses. Overseeing strategic projects within the Colleague Experience Group, Alexa Roemer ensures alignment with American Express's broader business objectives and its commitment to an integrated platform. The Director's efforts contribute to building a high-performing workforce that underpins the company's success in offering diverse financial products and solutions. Roemer's dedication to colleague experience strengthens the foundation upon which American Express operates globally.

Bianca Rathwick, the Manager, Chief of Staff. Strategy, Mergers and Acquisitions and Alliances at American Express, supports the strategic planning and execution of corporate development initiatives. Rathwick contributes to identifying and evaluating potential mergers, acquisitions, and strategic alliances that align with American Express's growth objectives in payment solutions and travel services. This role involves conducting market analysis and due diligence to inform key decisions regarding the company's integrated platform and financial product expansion. Overseeing critical aspects of strategic planning, Bianca Rathwick ensures that M&A activities and alliance formations are synergistic with the company's overall mission. The Manager's work is instrumental in expanding American Express's market reach and enhancing its competitive positioning through targeted corporate development. Rathwick's contributions are vital to driving forward the company's long-term vision and strategic partnerships.

Tyla Green, the Manager Assistant, Chief of Staff at American Express, provides essential support to the Chief of Staff in managing daily operations and strategic projects. Green assists in coordinating meetings, preparing documentation, and facilitating communication across various teams involved in the company's payment solutions and travel services. This role is crucial for ensuring the smooth functioning of the Chief of Staff's office and supporting the execution of key initiatives that advance American Express's integrated platform. Overseeing administrative tasks and project support, Tyla Green contributes to the overall efficiency of the leadership team. The Manager Assistant's diligence and organizational skills are vital for maintaining momentum on critical projects and ensuring that strategic objectives are met. Green's support is fundamental to the effective operation of the Chief of Staff's function within the global organization.

Annie Barrett, the Director Assistant, Chief of Staff, Consumer Banking at American Express, provides dedicated support to the Chief of Staff within the consumer banking division. Barrett assists in managing the operational flow and strategic priorities related to American Express's charge and credit card products for individual consumers. This role involves coordinating project timelines, organizing key stakeholder communications, and ensuring that initiatives within consumer banking align with the company's broader financial services strategy. Overseeing essential administrative functions, Annie Barrett contributes to the efficient operation of the Chief of Staff's office in this critical segment. The Director Assistant's meticulous attention to detail and organizational capabilities are vital for supporting the strategic direction of consumer banking. Barrett's efforts help to ensure that American Express continues to deliver tailored financial management solutions to its consumer base.