Leadership Overview
American Express has 10 executives leading key functions including strategy, operations, technology, and compliance.
Driven by a commitment to innovation, American Express is dedicated to providing unparalleled financial services and travel solutions, fostering customer loyalty through exceptional service and a robust global network.
Driven by a commitment to innovation, American Express is dedicated to providing unparalleled financial services and travel solutions, fostering customer loyalty through exceptional service and a robust global network.
Leadership Roles at American Express
Mazin Khoury - Chief Executive Officer
Mazin Khoury, the Chief Executive Officer at American Express, directs the overarching strategy and operational execution for the global financial services organization. Khoury's leadership focuses on enhancing the company's core payment solutions and expanding its travel services portfolio, ensuring alignment with diverse consumer and business needs. This executive guides the development of innovative charge and credit card products, alongside a comprehensive suite of financial tools designed to optimize spending and financial management across various industries. Khoury oversees the integration of network services, expense management solutions, and prepaid products, creating a unified platform for commerce and financial control. The Chief Executive Officer's mandate includes driving growth through strategic partnerships and market expansion, solidifying American Express's position as a leader in the financial services sector. This role demands a keen understanding of global market dynamics and a forward-thinking approach to product development and customer engagement.
Stephen Squeri - Chairman & Chief Executive Officer
Stephen Squeri, the Chairman & Chief Executive Officer at American Express, presides over the company's strategic direction and corporate governance, guiding its global operations in payment solutions and travel services. Squeri's leadership is pivotal in shaping the company's vision for serving both consumers and businesses through its extensive ecosystem of charge and credit card products. This executive champions the expansion of financial products and network services, ensuring seamless transaction processing and robust merchant relationships. Squeri also drives the enhancement of travel-related services, integrating travel expertise with payment infrastructure to elevate customer experiences worldwide. The Chairman & Chief Executive Officer's responsibilities include fostering innovation, maintaining strong financial performance, and overseeing the company's commitment to customer service and ethical business practices. Stephen Squeri's tenure is marked by a focus on digital transformation and adapting to evolving market demands, ensuring American Express remains a trusted partner for financial management and travel.

David Burry - Chief Operating Officer - Member of Board
David Burry, the Chief Operating Officer - Member of Board at American Express, directs the company's global operational strategies and execution, ensuring efficiency and effectiveness across its diverse financial services and travel offerings. Burry's leadership is critical in optimizing the day-to-day operations of payment processing, network services, and customer support functions. This executive oversees the implementation of operational improvements that enhance the delivery of charge and credit card products, expense management tools, and travel-related services to consumers and businesses worldwide. David Burry collaborates with other board members and executive leaders to align operational capabilities with strategic goals, driving innovation and maintaining high standards of service delivery. The Chief Operating Officer's role involves managing complex operational challenges, fostering a culture of continuous improvement, and ensuring the scalability of business processes to support American Express's global expansion. Burry's oversight is fundamental to the company's ability to provide seamless and reliable financial solutions.
Ravi Radhakrishnan - Chief Information Officer
Ravi Radhakrishnan, the Chief Information Officer at American Express, architects and directs the company's global technology strategy, ensuring robust and scalable IT infrastructure to support its extensive financial services and travel operations. Radhakrishnan's purview encompasses the development and implementation of cutting-edge digital solutions that enhance payment processing, data security, and customer engagement across all product lines. This executive oversees the technology underpinning the company's charge and credit card platforms, network services, and expense management tools, driving efficiency and innovation. Radhakrishnan is instrumental in leveraging technology to personalize customer experiences, optimize travel services, and mitigate risks associated with financial transactions. The Chief Information Officer's role involves close collaboration with other C-suite leaders to align technology initiatives with business objectives, ensuring American Express maintains a competitive edge through technological advancement and operational excellence. Ravi Radhakrishnan's focus remains on building resilient systems that support global growth and deliver superior value to customers.

Raghav Tangri - Chief of Staff
Raghav Tangri, the Chief of Staff at American Express, provides strategic support and operational coordination across key initiatives for the executive leadership team. Tangri's role involves facilitating the execution of the company's global strategy in payment solutions and travel services, ensuring seamless communication and alignment among various departments. This executive assists in managing critical projects, driving operational efficiencies, and supporting the development of innovative financial products and services. Tangri works closely with leadership to streamline decision-making processes and enhance the effectiveness of the executive office. The Chief of Staff's responsibilities extend to overseeing special projects, preparing executive communications, and ensuring that strategic priorities are translated into actionable plans. Raghav Tangri plays a vital part in maintaining the momentum of American Express's business objectives, contributing to the company's sustained growth and market leadership in the financial services industry.
Diana Kosciol - Global Compliance & Ethics Chief of Staff
Diana Kosciol, the Global Compliance & Ethics Chief of Staff at American Express, spearheads the strategic implementation and oversight of the company's global compliance and ethics programs. Kosciol's leadership ensures that all operations, from payment solutions to travel services, adhere to the highest ethical standards and regulatory requirements worldwide. This executive works to embed a culture of integrity throughout the organization, guiding the development and enforcement of policies that govern charge and credit card products, network services, and financial management tools. Kosciol collaborates with legal, risk, and business units to proactively identify and address potential compliance challenges, safeguarding the company's reputation and operational integrity. The Global Compliance & Ethics Chief of Staff's role is critical in maintaining customer trust and ensuring sustainable business practices across all segments and industries served by American Express. Diana Kosciol's efforts are focused on strengthening the company's ethical framework and promoting responsible business conduct globally.
Samuel Grossman - Digital Experimentation & Insights Chief of Staff
Samuel Grossman, the Digital Experimentation & Insights Chief of Staff at American Express, drives the strategic application of data analytics and experimentation to enhance digital product offerings and customer experiences. Grossman's leadership focuses on leveraging insights derived from user behavior and market trends to optimize the company's payment solutions and travel services. This executive oversees the framework for digital experimentation, enabling rapid testing and iteration of charge and credit card features, online platforms, and customer interaction points. Samuel Grossman collaborates with product development, marketing, and technology teams to translate data-driven findings into actionable strategies that improve engagement, conversion rates, and customer satisfaction. The Digital Experimentation & Insights Chief of Staff's role is crucial in fostering a culture of continuous improvement and innovation within American Express's digital ecosystem. Grossman's work directly supports the company's mission to provide tailored financial management tools and exceptional travel support through data-informed decision-making.
Tina Napier-Harvey - Chief of Staff & Manager & Assistant
Tina Napier-Harvey, the Chief of Staff & Manager & Assistant at American Express, provides comprehensive operational and administrative support to key leadership functions, ensuring the efficient execution of strategic initiatives. Napier-Harvey's role involves coordinating critical projects and managing day-to-day operations that underpin the company's extensive payment solutions and travel services. This executive facilitates communication and workflow across various departments, contributing to the seamless delivery of charge and credit card products, network services, and expense management tools. Tina Napier-Harvey plays a pivotal part in optimizing operational processes and supporting the executive team in achieving business objectives. The Chief of Staff & Manager & Assistant's responsibilities include enhancing organizational effectiveness and ensuring that strategic priorities are met with precision and efficiency. Napier-Harvey's contributions are essential to maintaining the high standards of service and operational excellence that define American Express's global presence.
Amandeep Juneja - Head & Country Senior VP, Chief Information Officer (Credit Fraud Risk, Technology)
Amandeep Juneja, the Head & Country Senior VP, Chief Information Officer (Credit Fraud Risk, Technology) at American Express, leads the technology strategy and execution specifically for credit fraud risk management and related technological advancements. Juneja's expertise is critical in developing and deploying sophisticated systems that protect the company and its customers from financial fraud, ensuring the integrity of payment transactions and sensitive data. This executive oversees the technological infrastructure that supports the company's charge and credit card operations, focusing on robust security measures and advanced analytics to detect and prevent fraudulent activities. Amandeep Juneja collaborates with global teams to implement cutting-edge solutions that enhance risk mitigation strategies and maintain customer trust. The Head & Country Senior VP, Chief Information Officer's role is vital in safeguarding American Express's financial ecosystem and supporting its commitment to secure and reliable financial services worldwide. Juneja's focus on technology innovation directly contributes to the company's resilience and operational security.

Melanie Zharnitsky - Vice President, Chief of Staff To Chief Marketing Officer, Global Advertising and Brand Management
Melanie Zharnitsky, the Vice President, Chief of Staff To Chief Marketing Officer, Global Advertising and Brand Management at American Express, provides strategic and operational leadership to the marketing function, focusing on global advertising and brand management. Zharnitsky's role is central to shaping and executing the company's brand strategy across all markets, ensuring a consistent and compelling message for its payment solutions and travel services. This executive works closely with the Chief Marketing Officer to drive initiatives that enhance brand equity, customer engagement, and market perception. Melanie Zharnitsky oversees the coordination of global advertising campaigns, brand initiatives, and marketing communications, ensuring alignment with the company's overall business objectives. The Vice President, Chief of Staff's responsibilities include facilitating strategic planning, managing key projects, and optimizing the effectiveness of the marketing organization. Zharnitsky's contributions are essential to strengthening American Express's brand presence and driving customer loyalty worldwide.
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