Amazon One Medical Executive and Leadership Team

Diep Ngoc, the Chief Operating Officer at Amazon One Medical, directs all operational facets of the membership-based primary care practice. Overseeing the expansion and efficiency of both physical care locations and virtual care services, Ngoc ensures seamless patient access and high-quality service delivery across all operational touchpoints. This leadership role involves optimizing resource allocation and streamlining workflows to support the company's mission of providing convenient and comprehensive healthcare. By focusing on scalable operational strategies, Diep Ngoc directly contributes to the company's ability to serve a growing member base and partner organizations. The Chief Operating Officer's purview extends to managing the day-to-day execution of care delivery models, ensuring alignment with strategic growth objectives and maintaining operational excellence in a dynamic healthcare landscape.

Tom Lavoie, the President at Amazon One Medical, directs the overall strategic vision and executive leadership for the membership-based primary care practice. Lavoie guides the company's growth trajectory, focusing on expanding market reach and enhancing the value proposition for members and corporate partners. This leadership position involves overseeing all major business functions, including operations, clinical services, and strategic partnerships, to ensure cohesive execution of the company's mission. By championing innovation and operational excellence, Tom Lavoie drives the organization's commitment to providing accessible, high-quality healthcare. The President's influence is central to shaping the company's culture, fostering key relationships, and ensuring sustained success in the competitive healthcare landscape.

Sara Borowski, the Technical Advisor & Chief of Staff at Amazon One Medical, provides critical strategic guidance and operational support, bridging technology initiatives with core business functions. Borowski architects the integration of innovative technological solutions that enhance the primary care model, ensuring seamless virtual and in-person patient experiences. This role involves advising on technology roadmaps and driving key strategic projects that align with the company's growth and service expansion. By fostering collaboration between technical teams and clinical operations, Sara Borowski ensures that advancements in technology directly support the delivery of comprehensive and accessible healthcare. The Technical Advisor & Chief of Staff's influence extends to optimizing internal processes and driving operational efficiencies through strategic technological implementation, directly impacting the company's ability to innovate and scale its services effectively.

Andrew Diamond, the Chief Medical Officer at Amazon One Medical, leads the clinical strategy and ensures the highest standards of patient care across all service offerings. Diamond oversees the development and implementation of clinical protocols, quality improvement initiatives, and the professional development of the medical staff. This critical role ensures that the membership-based primary care practice delivers comprehensive, evidence-based medicine and maintains a patient-centric approach. By guiding clinical decision-making and fostering a culture of medical excellence, Andrew Diamond directly supports the company's mission to provide accessible and high-quality healthcare. The Chief Medical Officer's responsibilities include shaping the clinical vision, ensuring regulatory compliance, and driving innovation in care delivery models to meet the evolving needs of members and partner organizations.