Allied Universal Executive and Leadership Team

August, 2026

Leadership Overview

Allied Universal has 10 executives leading key functions including financial strategy, operational management, facility services, and human capital development.

Committed to delivering comprehensive security and facility solutions, Allied Universal empowers clients to focus on core business objectives through the integration of advanced technology and professional personnel across North America.

Leadership Roles at Allied Universal

  • Chief Financial Officer - Thomas Gustafson
  • Director, Finance & Chief Financial Officer (India) - Shefali Malhotra
  • Global Chief Financial Officer - Timothy Brandt
  • Critical Facility Officer & Chief Financial Officer - James Caswell
  • CNI - EXEC Chief Operating Officer - Brent Faggart
  • EXEC President - Janitorial - Mark Olivas
  • President - Greg Fleck
  • President - Peter Kranske
  • Chief People Officer - Josmey Baez
  • Chief Operations Officer - Davis Tran
  • Thomas Gustafson - Chief Financial Officer

    Thomas Gustafson, the Chief Financial Officer at Allied Universal, directs the fiscal health and capital allocation strategies for the organization. Managing complex financial reporting and budgetary oversight, the Chief Financial Officer ensures the company maintains robust liquidity to support large-scale security operations. Gustafson monitors economic trends across North American markets to mitigate financial risk while optimizing resource distribution. By aligning fiscal policies with long-term growth objectives, the Chief Financial Officer strengthens the balance sheet and supports the expansion of service capabilities. Thomas Gustafson maintains rigorous standards for internal controls and financial transparency, providing the necessary data for executive decision-making. Through precise management of capital expenditures and revenue streams, the Chief Financial Officer secures the financial foundation required to sustain the largest security force in the region, ultimately driving sustainable profitability and operational excellence for the entire enterprise.

    Shefali Malhotra - Director, Finance & Chief Financial Officer (India)

    Shefali Malhotra, the Director, Finance & Chief Financial Officer (India) at Allied Universal, manages the financial architecture and fiscal compliance for regional operations. Overseeing accounting practices and tax strategy, the Director, Finance & Chief Financial Officer (India) ensures that local business units align with global corporate standards. Malhotra monitors regional market fluctuations to adjust financial forecasting and maintain profitability within the competitive landscape. By implementing robust financial controls, the Director, Finance & Chief Financial Officer (India) supports the expansion of service delivery models tailored to the specific needs of the local market. Shefali Malhotra collaborates with international leadership to integrate regional financial data into the broader corporate reporting structure. This role involves managing complex budgetary requirements and ensuring the efficient allocation of resources to support growth initiatives. Through diligent financial oversight, the Director, Finance & Chief Financial Officer (India) secures the fiscal stability necessary for long-term success in the region.
    Shefali Malhotra

    Timothy Brandt - Global Chief Financial Officer

    Timothy Brandt, the Global Chief Financial Officer at Allied Universal, architects the overarching financial strategy and investment roadmap for the entire organization. Overseeing global fiscal operations, the Global Chief Financial Officer ensures that capital structures support the company's mission of providing unparalleled security and facility services. Brandt manages relationships with investors and financial institutions to facilitate strategic growth and potential acquisitions. By analyzing global market trends, the Global Chief Financial Officer optimizes the company's financial performance and risk management frameworks. Timothy Brandt leads the integration of financial systems across international business units, ensuring consistency and transparency in reporting. This leadership role involves setting long-term financial goals that align with the company's commitment to innovation and service excellence. Through the strategic management of global assets and liabilities, the Global Chief Financial Officer drives the financial health and competitive positioning of the organization on a worldwide scale.
    Timothy Brandt

    James Caswell - Critical Facility Officer & Chief Financial Officer

    James Caswell, the Critical Facility Officer & Chief Financial Officer at Allied Universal, manages the intersection of facility maintenance and financial performance for high-security environments. Overseeing the operational budget for critical infrastructure, the Critical Facility Officer & Chief Financial Officer ensures that resource allocation directly supports the reliability of security systems. Caswell monitors the performance of facility services to maximize efficiency and reduce overhead costs for clients. By aligning financial planning with the technical requirements of critical facilities, the Critical Facility Officer & Chief Financial Officer maintains the integrity of essential security operations. James Caswell coordinates with engineering and security teams to implement cost-effective solutions that enhance service delivery. This role involves rigorous oversight of facility-related expenditures and the development of financial models that support long-term infrastructure stability. Through the strategic management of both facility operations and financial assets, the Critical Facility Officer & Chief Financial Officer ensures the highest standards of protection.
    James Caswell

    Brent Faggart - CNI - EXEC Chief Operating Officer

    Brent Faggart, the CNI - EXEC Chief Operating Officer at Allied Universal, manages critical infrastructure protection and operational workflows across diverse client portfolios. Overseeing the deployment of specialized security systems, the CNI - EXEC Chief Operating Officer ensures that high-stakes environments receive tailored, resilient protection strategies. Faggart coordinates with regional teams to standardize service delivery, maintaining consistent quality across complex facility landscapes. By integrating advanced monitoring technology with human expertise, the CNI - EXEC Chief Operating Officer optimizes response times and threat mitigation protocols. Brent Faggart drives operational efficiency by streamlining internal processes and fostering cross-departmental collaboration. This leadership role focuses on scaling security solutions to meet the evolving needs of critical infrastructure clients, ensuring that every facility remains secure and compliant with industry standards. Through strategic oversight of field operations, the CNI - EXEC Chief Operating Officer sustains the company's reputation for reliability and professional excellence.

    Mark Olivas - EXEC President - Janitorial

    Mark Olivas, the EXEC President - Janitorial at Allied Universal, directs the strategic growth and operational delivery of the company's janitorial and facility maintenance services. Overseeing a vast network of cleaning and sanitation operations, the EXEC President - Janitorial ensures that facilities remain safe, clean, and compliant with health standards. Olivas integrates advanced cleaning technologies and sustainable practices to provide tailored solutions for diverse client environments. By managing the janitorial workforce and optimizing supply chain logistics, the EXEC President - Janitorial enhances the overall value proposition for clients. Mark Olivas collaborates with other executive leaders to cross-sell facility services, creating comprehensive solutions that combine security and maintenance. This role involves setting performance benchmarks and driving operational excellence across all janitorial service lines. Through the strategic management of facility maintenance, the EXEC President - Janitorial supports the company's commitment to caring for the environments where people live and work.

    Greg Fleck - President

    Greg Fleck, the President at Allied Universal, leads the strategic direction and market expansion for key business segments within the organization. Overseeing the execution of corporate initiatives, the President ensures that the company maintains its position as a leader in the facility services industry. Fleck coordinates with the executive team to align service offerings with the evolving needs of clients across North America. By fostering strong relationships with key stakeholders and partners, the President drives business development and market penetration. Greg Fleck monitors industry trends to identify opportunities for innovation and service enhancement. This leadership role involves setting high-level goals for operational performance and ensuring that all business units contribute to the company's overarching mission. Through the strategic management of organizational growth, the President secures the company's competitive advantage and supports the delivery of unparalleled security and facility solutions to a wide range of clients.

    Peter Kranske - President

    Peter Kranske, the President at Allied Universal, manages the operational integration and service delivery excellence for specific regional divisions. Overseeing the performance of local security and facility teams, the President ensures that service quality remains consistent with the company's high standards. Kranske implements strategic plans to optimize resource utilization and improve client satisfaction across the assigned territory. By leading cross-functional teams, the President drives the adoption of new security technologies and service models. Peter Kranske collaborates with corporate leadership to align regional operations with the company's broader mission of securing communities. This role involves managing complex operational challenges and ensuring that all service delivery meets the specific requirements of diverse client environments. Through the strategic oversight of regional operations, the President supports the company's commitment to providing tailored, evolving solutions that allow clients to focus on their core business activities.

    Josmey Baez - Chief People Officer

    Josmey Baez, the Chief People Officer at Allied Universal, directs the human capital strategy for the largest security force in North America. Overseeing talent acquisition, employee development, and organizational culture, the Chief People Officer ensures that the workforce remains highly trained and motivated to deliver exceptional service. Baez implements comprehensive training programs that integrate technology with professional security practices, fostering a culture of safety and excellence. By managing labor relations and employee engagement initiatives, the Chief People Officer supports the retention of over 150,000 personnel. Josmey Baez collaborates with executive leadership to align workforce capabilities with the company's evolving service requirements. This role involves developing policies that promote diversity, equity, and inclusion while maintaining operational compliance across all regions. Through the strategic management of human resources, the Chief People Officer builds the foundation of professional expertise that allows the company to secure communities and businesses effectively.

    Davis Tran - Chief Operations Officer

    Davis Tran, the Chief Operations Officer at Allied Universal, manages the day-to-day execution of security and facility services across the North American market. Overseeing field operations and service delivery, the Chief Operations Officer ensures that the company's security force maintains the highest standards of performance and reliability. Tran coordinates the deployment of personnel and technology to meet the specific needs of diverse client environments. By streamlining operational workflows, the Chief Operations Officer drives efficiency and enhances the quality of service provided to communities. Davis Tran monitors operational metrics to identify areas for improvement and implements strategies to optimize service delivery models. This leadership role involves close collaboration with regional managers to ensure consistent execution of security protocols. Through the strategic oversight of field operations, the Chief Operations Officer supports the company's mission to provide unparalleled service and care for the people and businesses within its client base.
    Davis Tran

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    Frequently Asked Questions Regarding Allied Universal Top Executives and Leadership Team

    Who leads Allied Universal?
    Allied Universal is led by Thomas Gustafson (Chief Financial Officer), along with executives such as Shefali Malhotra (Director, Finance & Chief Financial Officer (India)) and Timothy Brandt (Global Chief Financial Officer).
    Who is part of Allied Universal’s executive team?
    The executive team of Allied Universal includes leaders such as Thomas Gustafson (Chief Financial Officer), Shefali Malhotra (Director, Finance & Chief Financial Officer (India)), Timothy Brandt (Global Chief Financial Officer) and other senior executives.
    How many executives does Allied Universal have?
    Allied Universal has 10 executives leading key business areas.
    What roles are included in Allied Universal’s leadership team?
    The leadership team of Allied Universal includes roles such as Chief Financial Officer, Director, Finance & Chief Financial Officer (India), Global Chief Financial Officer, Critical Facility Officer & Chief Financial Officer, CNI - EXEC Chief Operating Officer.