Allied Universal Executive and Leadership Team

October, 2026

Leadership Overview

Allied Universal has 10 executives leading key functions including financial strategy, operational management, human resources, and technology services.

Focused on delivering comprehensive security and facility solutions, Allied Universal empowers clients to prioritize core business objectives through the integration of advanced technology and professional personnel across North America.

Leadership Roles at Allied Universal

  • Chief Financial Officer - Thomas Gustafson
  • Director, Finance & Chief Financial Officer (India) - Shefali Malhotra
  • Executive Vice President & Chief Operating Officer - Eugene McDonald
  • Region President - Henry Hiday
  • President, Allied Universal Regulated Security Solutions - Gene Kuyrkendall
  • BU President - Al Sarnese
  • President, Technology Services - Taylor Carr
  • President - Robert Sommerfeld
  • Chief People Officer - Robin Epperson
  • Chief Operations Officer - Davis Tran
  • Thomas Gustafson - Chief Financial Officer

    Thomas Gustafson, the Chief Financial Officer at Allied Universal, directs the global financial strategy and capital allocation for the organization. Managing fiscal health, the Chief Financial Officer oversees budgeting, financial reporting, and long-term investment planning to support the massive scale of North American operations. Gustafson maintains rigorous oversight of corporate expenditures while ensuring alignment with the broader mission of providing secure facility services. By optimizing financial structures, Thomas Gustafson enables the company to invest in cutting-edge security technology and workforce development. This leadership role involves constant collaboration with the executive board to drive sustainable growth and maintain market dominance. Through precise financial modeling and risk assessment, the Chief Financial Officer secures the economic foundation necessary for the company to deliver unparalleled service to diverse client portfolios across the continent.

    Shefali Malhotra - Director, Finance & Chief Financial Officer (India)

    Shefali Malhotra, the Director, Finance & Chief Financial Officer (India) at Allied Universal, manages financial operations and fiscal compliance within the Indian market. Overseeing regional accounting practices, the Director, Finance & Chief Financial Officer (India) ensures that local financial activities align with the global corporate strategy of the organization. Malhotra directs the development of regional budgets and financial controls to support the expansion of facility services in the area. Shefali Malhotra maintains strict adherence to regulatory requirements while optimizing cost structures to improve operational efficiency. This leadership role involves close coordination with international finance teams to provide accurate reporting and strategic insights. By managing the financial health of regional operations, the Director, Finance & Chief Financial Officer (India) contributes to the overall stability and growth of the company's international footprint.
    Shefali Malhotra

    Eugene McDonald - Executive Vice President & Chief Operating Officer

    Eugene McDonald, the Executive Vice President & Chief Operating Officer at Allied Universal, manages the daily operational execution of security services across the enterprise. Overseeing the deployment of over 150,000 personnel, the Executive Vice President & Chief Operating Officer ensures that service delivery meets the highest standards of safety and efficiency. McDonald drives operational excellence by streamlining processes and integrating technology into field operations. Eugene McDonald coordinates with regional leadership to maintain consistent service quality, allowing clients to focus on core business activities without security concerns. This role requires constant monitoring of operational metrics and the implementation of scalable solutions to address evolving security threats. By fostering a culture of accountability and performance, the Executive Vice President & Chief Operating Officer sustains the company's position as the largest security force in North America.

    Henry Hiday - Region President

    Henry Hiday, the Region President at Allied Universal, directs the strategic growth and service delivery within a designated geographic territory. Overseeing regional operations, the Region President ensures that local client needs are met with the full resources and expertise of the national organization. Hiday manages regional performance metrics and drives business development initiatives to expand the company's market presence. Henry Hiday coordinates with local management teams to maintain high standards of service and operational safety. This leadership role involves building strong relationships with key clients and stakeholders to ensure long-term partnerships. By focusing on regional market dynamics and operational excellence, the Region President contributes significantly to the overall success and reputation of the company as a leader in facility services and security.

    Gene Kuyrkendall - President, Allied Universal Regulated Security Solutions

    Gene Kuyrkendall, the President, Allied Universal Regulated Security Solutions at Allied Universal, manages specialized security services for highly regulated industries. Overseeing compliance and operational standards, the President, Allied Universal Regulated Security Solutions ensures that all security protocols meet the stringent requirements of government and critical infrastructure clients. Kuyrkendall directs the development of tailored security programs that address unique risk profiles and regulatory mandates. Gene Kuyrkendall maintains constant communication with regulatory bodies to ensure the company remains at the forefront of industry standards. This leadership role involves managing specialized teams trained in high-stakes security environments. By providing expert oversight and strategic direction, the President, Allied Universal Regulated Security Solutions secures the company's position as a trusted partner for clients operating in complex and sensitive sectors.

    Al Sarnese - BU President

    Al Sarnese, the BU President at Allied Universal, directs the operational and financial performance of a specific business unit within the organization. Overseeing the delivery of specialized facility services, the BU President ensures that the unit meets its growth targets and service quality benchmarks. Sarnese manages the strategic direction of the unit, identifying new market opportunities and refining service offerings to meet client demands. Al Sarnese collaborates with other business unit leaders to share best practices and leverage the company's collective expertise. This leadership role involves managing client relationships and ensuring that the unit's operations align with the broader corporate mission. By focusing on the specific needs of the business unit, the BU President drives revenue growth and operational efficiency across the company's diverse service portfolio.

    Taylor Carr - President, Technology Services

    Taylor Carr, the President, Technology Services at Allied Universal, directs the integration of advanced security technology into the company's service offerings. Overseeing the development and deployment of surveillance, access control, and monitoring systems, the President, Technology Services ensures that clients benefit from the latest innovations in security. Carr manages the technology roadmap, aligning digital solutions with the evolving needs of the business. Taylor Carr collaborates with operational leaders to ensure that technology enhances the effectiveness of the security workforce. This leadership role involves managing partnerships with technology vendors and driving the adoption of smart security solutions across the enterprise. By leveraging data and automation, the President, Technology Services enables the company to provide proactive and tailored security solutions that allow clients to focus on their core business.
    Taylor Carr

    Robert Sommerfeld - President

    Robert Sommerfeld, the President at Allied Universal, directs the overarching strategic vision and operational execution of the company. Overseeing the entire organization, the President ensures that all departments and business units work in harmony to deliver unparalleled security and facility services. Sommerfeld manages the executive team, fostering a culture of excellence and innovation across the enterprise. Robert Sommerfeld drives the company's growth strategy, identifying new markets and service opportunities to maintain the organization's status as a leader in the industry. This leadership role involves representing the company to stakeholders and ensuring that the mission of serving and securing communities remains the primary focus. By providing decisive leadership and strategic guidance, the President sustains the company's commitment to delivering evolving, tailored solutions for clients across North America.

    Robin Epperson - Chief People Officer

    Robin Epperson, the Chief People Officer at Allied Universal, directs the human capital strategy for the largest security workforce in North America. Overseeing talent acquisition, employee retention, and professional development, the Chief People Officer ensures that the organization attracts and maintains high-caliber security professionals. Epperson architects comprehensive training programs that equip staff with the skills necessary to deliver superior service to clients. Robin Epperson manages organizational culture initiatives to foster engagement and safety across all operational levels. This leadership role involves collaborating with executive peers to align workforce capabilities with the evolving needs of the business. By implementing robust human resources policies and performance management systems, the Chief People Officer drives the operational success of the company through the strength and dedication of its 150,000 employees.

    Davis Tran - Chief Operations Officer

    Davis Tran, the Chief Operations Officer at Allied Universal, focuses on the optimization of internal supply chain logistics and resource management. Overseeing the distribution of security equipment and operational assets, the Chief Operations Officer ensures that field teams possess the necessary tools to secure client facilities effectively. Tran drives efficiency by refining internal processes and reducing operational bottlenecks across the North American network. Davis Tran collaborates with technology leaders to integrate new systems into daily workflows, enhancing the overall service delivery model. This leadership role involves managing complex logistics to support the company's vast geographic reach. By streamlining internal operations and resource allocation, the Chief Operations Officer enables the organization to maintain its commitment to providing tailored, evolving security solutions for diverse business environments.
    Davis Tran

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    Frequently Asked Questions Regarding Allied Universal Top Executives and Leadership Team

    Who leads Allied Universal?
    Allied Universal is led by Thomas Gustafson (Chief Financial Officer), along with executives such as Shefali Malhotra (Director, Finance & Chief Financial Officer (India)) and Eugene McDonald (Executive Vice President & Chief Operating Officer).
    Who is part of Allied Universal’s executive team?
    The executive team of Allied Universal includes leaders such as Thomas Gustafson (Chief Financial Officer), Shefali Malhotra (Director, Finance & Chief Financial Officer (India)), Eugene McDonald (Executive Vice President & Chief Operating Officer) and other senior executives.
    How many executives does Allied Universal have?
    Allied Universal has 10 executives leading key business areas.
    What roles are included in Allied Universal’s leadership team?
    The leadership team of Allied Universal includes roles such as Chief Financial Officer, Director, Finance & Chief Financial Officer (India), Executive Vice President & Chief Operating Officer, Region President, President, Allied Universal Regulated Security Solutions.