Allied Universal Executive and Leadership Team

June, 2026

Leadership Overview

Allied Universal has 10 executives leading key functions including finance, operations, and people management.

Driven by a commitment to service, Allied Universal provides unparalleled security and facility services, combining people and technology to deliver evolving, tailored solutions that allow clients to focus on their core business.

Leadership Roles at Allied Universal

  • Chief Financial Officer - Thomas Gustafson
  • Deputy Chief Financial Officer - Gail Hess
  • Director, Finance & Chief Financial Officer (India) - Shefali Malhotra
  • Global Chief Financial Officer - Timothy Brandt
  • CNI - EXEC Chief Operating Officer - Brent Faggart
  • President, Technology Services - Taylor Carr
  • Region President - Steven Claton
  • Chief Operations Officer - Davis Tran
  • Chief People Officer - Mirwais Salimi
  • Armed Security Guard & Chief People Officer - Veella Ilion
  • Thomas Gustafson - Chief Financial Officer

    Thomas Gustafson, the Chief Financial Officer at Allied Universal, directs the company's financial strategy and operations. This leadership role involves managing all fiscal activities, including financial planning, risk management, and reporting, ensuring robust financial health for the organization. Gustafson's oversight extends to optimizing financial performance and resource allocation across the extensive North American security force. The Chief Financial Officer's responsibilities include developing financial models that support strategic growth initiatives and maintaining strong relationships with financial institutions. By implementing rigorous financial controls, Thomas Gustafson ensures compliance with all regulatory requirements and drives efficiency in financial processes. This executive's focus is on sustaining the company's market leadership through sound financial stewardship and strategic investment.

    Gail Hess - Deputy Chief Financial Officer

    Gail Hess, the Deputy Chief Financial Officer at Allied Universal, supports the Chief Financial Officer in managing the company's extensive financial operations. This role involves assisting in the development and execution of financial strategies, overseeing budgeting processes, and ensuring accurate financial reporting. Hess contributes to financial planning and analysis, identifying opportunities for cost optimization and revenue enhancement across the organization. The Deputy Chief Financial Officer plays a key part in maintaining the financial integrity of Allied Universal's North American operations. By collaborating with various departments, Gail Hess ensures financial alignment with strategic objectives. This executive's contributions are vital to sustaining the company's financial stability and supporting its growth initiatives.

    Shefali Malhotra - Director, Finance & Chief Financial Officer (India)

    Shefali Malhotra, the Director, Finance & Chief Financial Officer (India) at Allied Universal, directs financial operations within the Indian market. This executive manages all fiscal activities, including financial planning, accounting, and compliance, tailored to the specific regional business environment. Malhotra's responsibilities involve developing financial strategies that support Allied Universal's expansion and operational goals in India. The Chief Financial Officer (India) ensures that financial practices align with global standards while adapting to local market dynamics. By overseeing financial reporting and analysis, Shefali Malhotra provides critical insights to drive business performance. This leadership role is essential for navigating the financial landscape and ensuring sustained growth in the region.
    Shefali Malhotra

    Timothy Brandt - Global Chief Financial Officer

    Timothy Brandt, the Global Chief Financial Officer at Allied Universal, oversees the financial health and strategic direction of the company worldwide. This executive manages all aspects of financial planning, analysis, and reporting, ensuring fiscal responsibility across global operations. Brandt's leadership involves developing and implementing financial strategies that support Allied Universal's mission to serve, secure, and care for its communities. The Global Chief Financial Officer plays a crucial role in capital allocation, risk management, and investor relations, driving sustainable growth. By fostering strong financial discipline, Timothy Brandt ensures the company's ability to adapt to market changes and capitalize on new opportunities. This executive's expertise is fundamental to maintaining Allied Universal's position as a leading facility services provider.
    Timothy Brandt

    Brent Faggart - CNI - EXEC Chief Operating Officer

    Brent Faggart, the CNI - EXEC Chief Operating Officer at Allied Universal, executes the company's operational strategies across its vast network. This executive directs the day-to-day management of all operational functions, ensuring seamless service delivery and client satisfaction. Faggart's purview includes optimizing operational efficiency, implementing best practices, and driving performance improvements throughout the organization's extensive employee base. The Chief Operating Officer's role is critical in scaling operations to meet the demands of a leading facility services company. By overseeing the integration of technology and personnel, Brent Faggart enhances the company's ability to provide tailored solutions. This leadership position involves ensuring operational excellence and fostering a culture of continuous improvement across all service areas.

    Taylor Carr - President, Technology Services

    Taylor Carr, the President, Technology Services at Allied Universal, directs the strategic development and deployment of technology solutions for the company. This executive oversees the integration of advanced systems and platforms that enhance service delivery and operational efficiency. Carr's leadership focuses on leveraging technology to provide innovative and tailored solutions to clients, ensuring Allied Universal remains at the forefront of the facility services industry. The President, Technology Services plays a crucial role in driving digital transformation and optimizing the use of technology across the organization. By championing technological advancements, Taylor Carr supports the company's mission to serve, secure, and care for its communities through cutting-edge solutions. This executive's vision is integral to the company's competitive edge.
    Taylor Carr

    Steven Claton - Region President

    Steven Claton, the Region President at Allied Universal, oversees operations and strategic initiatives within a designated geographic region. This executive is responsible for driving business growth, ensuring client satisfaction, and managing the regional team to achieve performance targets. Claton's leadership focuses on implementing Allied Universal's core values and service standards across all operations within the region. The Region President plays a vital role in adapting global strategies to local market conditions, ensuring effective service delivery and client engagement. By fostering strong relationships with clients and stakeholders, Steven Claton contributes significantly to the company's overall success. This executive's focus is on operational excellence and sustained growth within their assigned territory.

    Davis Tran - Chief Operations Officer

    Davis Tran, the Chief Operations Officer at Allied Universal, drives operational excellence across the company's extensive service delivery network. This executive is responsible for managing and optimizing all operational functions, ensuring the highest standards of service and efficiency. Tran's leadership focuses on enhancing operational processes, integrating innovative technologies, and managing the large workforce to meet client needs effectively. The Chief Operations Officer plays a pivotal role in scaling operations to support Allied Universal's market leadership in North America. By overseeing strategic initiatives, Davis Tran ensures seamless execution of services and drives continuous improvement across all operational facets. This executive's focus is on delivering reliable and evolving solutions that allow clients to concentrate on their core business.
    Davis Tran

    Mirwais Salimi - Chief People Officer

    Mirwais Salimi, the Chief People Officer at Allied Universal, leads the human resources strategy and operations for the company's vast employee base. This executive is responsible for talent acquisition, employee development, compensation, and benefits, ensuring a supportive and engaging work environment. Salimi's focus is on cultivating a strong organizational culture that aligns with Allied Universal's mission to serve, secure, and care for its people. The Chief People Officer plays a critical role in attracting and retaining over 150,000 employees across North America. By implementing innovative HR practices, Mirwais Salimi enhances employee engagement and drives organizational effectiveness. This leadership position is key to supporting the company's growth and operational success through its most valuable asset: its people.

    Veella Ilion - Armed Security Guard & Chief People Officer

    Veella Ilion, the Armed Security Guard & Chief People Officer at Allied Universal, brings a unique dual perspective to leadership, combining frontline operational experience with strategic human resources management. This executive oversees people operations, focusing on talent development, employee engagement, and fostering a culture of safety and security. Ilion's role involves ensuring that HR policies and practices support the company's mission to serve, secure, and care for its employees and clients. The Chief People Officer's responsibilities include aligning HR strategies with operational needs, particularly within security roles. By leveraging direct experience as an Armed Security Guard, Veella Ilion provides invaluable insights into the employee experience, driving initiatives that enhance retention and performance across the organization. This executive's comprehensive understanding is critical to Allied Universal's human capital strategy.

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    Frequently Asked Questions Regarding Allied Universal Top Executives and Leadership Team

    Who leads Allied Universal?
    Allied Universal is led by Thomas Gustafson (Chief Financial Officer), along with executives such as Gail Hess (Deputy Chief Financial Officer) and Shefali Malhotra (Director, Finance & Chief Financial Officer (India)).
    Who is part of Allied Universal’s executive team?
    The executive team of Allied Universal includes leaders such as Thomas Gustafson (Chief Financial Officer), Gail Hess (Deputy Chief Financial Officer), Shefali Malhotra (Director, Finance & Chief Financial Officer (India)) and other senior executives.
    How many executives does Allied Universal have?
    Allied Universal has 10 executives leading key business areas.
    What roles are included in Allied Universal’s leadership team?
    The leadership team of Allied Universal includes roles such as Chief Financial Officer, Deputy Chief Financial Officer, Director, Finance & Chief Financial Officer (India), Global Chief Financial Officer, CNI - EXEC Chief Operating Officer.