Leadership Overview
Air India has 8 executives leading key functions including strategy, revenue, operations, marketing, human resources, and medical affairs.
Driven by a commitment to excellence, Air India focuses on delivering unparalleled air travel experiences, connecting people and cultures across the globe through a robust network and a dedication to passenger satisfaction.
Driven by a commitment to excellence, Air India focuses on delivering unparalleled air travel experiences, connecting people and cultures across the globe through a robust network and a dedication to passenger satisfaction.
Leadership Roles at Air India
Dr.Ketan Shah - Chief Executive Officer
Dr.Ketan Shah, the Chief Executive Officer at Air India, directs the overall strategic vision and operational execution for the airline. This leadership role involves steering the company through market dynamics, ensuring financial health, and driving growth initiatives across all divisions. Shah's oversight extends to fostering a culture of innovation and efficiency, critical for maintaining a competitive edge in the global aviation sector. The Chief Executive Officer's responsibilities include setting long-term objectives, managing stakeholder relations, and ensuring compliance with international aviation standards. By aligning departmental efforts with corporate goals, Dr.Ketan Shah ensures Air India's sustained development and market leadership. This executive's focus is on optimizing resource allocation and enhancing service delivery to meet evolving customer expectations.
Mansi Tayal - Manager - Chief Operating Officer Office (Operations PMO)
Mansi Tayal, the Manager - Chief Operating Officer Office (Operations PMO) at Air India, manages critical operational projects and ensures seamless execution of the COO's strategic initiatives. This role involves coordinating cross-functional teams, tracking project timelines, and mitigating risks to maintain operational efficiency. Tayal's responsibilities include overseeing the implementation of new operational procedures and systems designed to enhance service delivery and safety standards. The Manager - Chief Operating Officer Office (Operations PMO) acts as a key liaison between various operational departments, facilitating communication and ensuring alignment with Air India's overarching objectives. By driving project management excellence, Mansi Tayal contributes significantly to the airline's operational performance and continuous improvement efforts.
Amol Sangekar - President
Amol Sangekar, the President at Air India, holds a senior leadership position responsible for driving key strategic objectives and operational excellence. This executive's mandate includes overseeing significant business units and ensuring their alignment with the company's overall mission and growth targets. Sangekar's leadership focuses on enhancing operational efficiency, fostering innovation, and strengthening market presence. The President's role often involves significant interaction with board members and key external partners to advance corporate interests. By providing strategic guidance and operational oversight, Amol Sangekar contributes substantially to Air India's sustained success and its position within the competitive aviation landscape. This executive's influence extends to critical decision-making processes that shape the airline's future trajectory.

Satish Jadhav - Chief Revenue Officer
Satish Jadhav, the Chief Revenue Officer at Air India, spearheads all revenue-generating activities and strategies. This executive is responsible for maximizing income streams through dynamic pricing, sales channel optimization, and strategic partnerships. Jadhav's purview includes overseeing the commercial aspects of the airline, ensuring that sales targets are met and exceeded. The Chief Revenue Officer's role is pivotal in analyzing market trends and customer demand to inform revenue management decisions. By developing and implementing effective commercial plans, Satish Jadhav drives profitability and market share growth. This leadership position requires close collaboration with marketing and operations to ensure a cohesive approach to revenue enhancement and customer acquisition.
Navleen Vedi - Executive Assistant To Chief Human Resources Officer
Navleen Vedi, the Executive Assistant To Chief Human Resources Officer at Air India, provides comprehensive administrative and strategic support to the CHRO. This role involves managing schedules, coordinating meetings, and preparing essential documentation to facilitate the efficient functioning of the Human Resources department. Vedi's responsibilities include handling confidential information, organizing HR-related events, and acting as a primary point of contact for internal and external stakeholders. The Executive Assistant To Chief Human Resources Officer plays a crucial part in ensuring that HR initiatives are effectively communicated and implemented across the organization. By streamlining administrative processes, Navleen Vedi enables the CHRO to focus on high-level strategic planning and talent management.
Sunil Suresh - Global Group Chief Marketing Officer, Head of Marketing, eCommerce, Loyalty & Aix Cx (Ai Aix)
Sunil Suresh, the Global Group Chief Marketing Officer, Head of Marketing, eCommerce, Loyalty & Aix Cx (Ai Aix) at Air India, directs all aspects of marketing, digital commerce, and customer loyalty programs. This executive is responsible for shaping the brand's global image, driving customer engagement, and expanding market reach through innovative campaigns and digital strategies. Suresh's purview includes overseeing the development and execution of integrated marketing plans, e-commerce platforms, and loyalty initiatives designed to enhance customer lifetime value. The Global Group Chief Marketing Officer, Head of Marketing, eCommerce, Loyalty & Aix Cx (Ai Aix) role is critical in leveraging data analytics to understand customer behavior and personalize offerings. By fostering a customer-centric approach, Sunil Suresh ensures Air India maintains a strong competitive position and achieves its commercial objectives.
Ravindra G.P. - Chief Human Resources Officer
Ravindra G.P., the Chief Human Resources Officer at Air India, leads the strategic direction for all human capital management initiatives. This executive is responsible for talent acquisition, employee development, compensation, and fostering a positive organizational culture. G.P.'s oversight ensures that Air India attracts, retains, and develops a high-performing workforce aligned with the company's strategic goals. The Chief Human Resources Officer plays a vital role in shaping employee relations, implementing HR policies, and ensuring compliance with labor laws across all operational regions. By championing employee well-being and professional growth, Ravindra G.P. contributes to organizational effectiveness and sustained success. This leadership position is key to building a motivated and skilled team capable of meeting the demands of the aviation industry.
Dr Patil - Chief Medical Officer
Dr Patil, the Chief Medical Officer at Air India, oversees all health and safety protocols related to aviation medicine and passenger well-being. This executive is responsible for ensuring compliance with stringent medical regulations, managing onboard medical emergencies, and advising on public health matters impacting air travel. Dr Patil's role involves developing and implementing health strategies to safeguard the well-being of passengers and crew across the airline's global network. The Chief Medical Officer provides critical expertise on infectious disease control, crew health management, and medical certification standards. By maintaining the highest standards of medical care and safety, Dr Patil ensures operational integrity and public confidence in Air India's commitment to health.
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