Leadership Overview
Air Canada has 7 executives leading key functions including technology, finance, medical affairs, customer relations, and union representation.
Driven by a commitment to operational excellence, Air Canada provides comprehensive air travel services across domestic and international markets, shaping Canada's connectivity and global reach.
Driven by a commitment to operational excellence, Air Canada provides comprehensive air travel services across domestic and international markets, shaping Canada's connectivity and global reach.
Leadership Roles at Air Canada
John Di Bert - Chief Financial Officer & Executive Vice President
John Di Bert, the Chief Financial Officer & Executive Vice President at Air Canada, oversees the company's financial health and strategic fiscal planning. Managing all financial operations, Di Bert ensures robust capital allocation, treasury functions, and investor relations. This executive position involves guiding the airline's financial performance, managing risk, and identifying opportunities for profitable growth within the competitive transportation industry. Di Bert's responsibilities extend to financial reporting, budgeting, and the execution of long-term financial strategies that support Air Canada's expansive operational network. The Chief Financial Officer & Executive Vice President plays a critical part in securing the financial stability required for fleet modernization and route expansion. By maintaining stringent financial discipline, John Di Bert directly contributes to the airline's capacity to navigate market fluctuations and deliver consistent shareholder value. Di Bert's leadership ensures financial integrity across all global operations.

Jeremy Stadler - Customer Relations Executive & President, Office of
Jeremy Stadler, the Customer Relations Executive & President, Office of at Air Canada, directs initiatives focused on enhancing the passenger experience and resolving customer concerns. Overseeing customer service operations and feedback mechanisms, Stadler ensures that Air Canada consistently meets and exceeds passenger expectations. This executive position involves developing strategies to improve service quality, manage customer loyalty programs, and address complex service issues across all touchpoints. Stadler's leadership is crucial for maintaining Air Canada's reputation for customer care within the competitive airline industry. The Customer Relations Executive & President, Office of drives continuous improvement in service delivery, fostering stronger relationships with the traveling public. By championing customer-centric approaches, Jeremy Stadler directly impacts passenger satisfaction and retention. Stadler's efforts are key to building lasting passenger loyalty.
Claudia Chassé - President
Claudia Chassé, the President at Air Canada, holds a pivotal leadership position within the organization, driving strategic direction and operational oversight. Overseeing key business units, Chassé ensures alignment with the company's overarching goals of market leadership and service excellence. This executive role involves guiding major corporate initiatives, fostering cross-departmental collaboration, and championing innovation across the airline's extensive operations. Chassé's strategic acumen is essential for navigating the complexities of the global aviation market and maintaining Air Canada's competitive advantage. The President is instrumental in shaping the company's future trajectory, focusing on sustainable growth and enhanced passenger value. By leading with a clear vision, Claudia Chassé directly contributes to the airline's operational efficiency and its commitment to providing superior air travel experiences. Chassé's leadership reinforces Air Canada's position as a premier carrier.
Bob Ronyck - President Local 714
Bob Ronyck, the President Local 714 at Air Canada, represents the interests of unionized employees within a specific local chapter, advocating for fair labor practices and working conditions. Overseeing the collective bargaining process and employee relations, Ronyck ensures that the rights and welfare of Local 714 members are protected. This leadership role involves direct engagement with management to address grievances, negotiate contract terms, and foster a productive work environment. Ronyck's commitment is to the well-being and professional development of the unionized workforce. The President Local 714 serves as a crucial liaison between the union membership and the airline's operational management. By championing the needs of employees, Bob Ronyck contributes to maintaining stable labor relations, which is vital for Air Canada's consistent service delivery across its Canadian and international routes. Ronyck's advocacy supports employee morale and operational continuity.
Lisa Anthony - President, CUPE Local 4090
Lisa Anthony, the President, CUPE Local 4090 at Air Canada, leads a significant segment of the airline's unionized workforce, focusing on employee advocacy and collective representation. Overseeing the operations and membership engagement for CUPE Local 4090, Anthony ensures that labor agreements are upheld and that employee concerns are effectively addressed. This executive position involves strategic negotiation with airline management to secure favorable terms regarding wages, benefits, and working conditions for union members. Anthony's leadership is critical for maintaining harmonious labor relations and ensuring operational continuity across Air Canada's extensive network. The President, CUPE Local 4090 champions the rights and welfare of ground and flight attendants, fostering a supportive and equitable workplace. By actively representing the union's interests, Lisa Anthony plays a key role in the airline's overall human resources strategy and its commitment to its employees. Anthony's dedication supports the airline's operational integrity.

Mel Crocker - Chief Information Officer
Mel Crocker, the Chief Information Officer at Air Canada, directs the airline's technology strategy and digital transformation initiatives. Overseeing all IT infrastructure and operations, Crocker ensures the seamless integration of advanced technological solutions across the enterprise. This leadership role involves managing cybersecurity protocols, data analytics platforms, and the development of innovative passenger-facing applications. Crocker's focus remains on enhancing operational efficiency and improving the customer experience through robust digital frameworks. The Chief Information Officer drives the adoption of new technologies to maintain Air Canada's competitive edge in the global aviation sector. By optimizing IT systems, Crocker supports the airline's extensive network operations and its commitment to reliable service delivery across Canada and international routes. Mel Crocker's strategic vision for technology underpins the airline's future growth and operational resilience.
Jim Chung - Chief Medical Officer
Jim Chung, the Chief Medical Officer at Air Canada, leads the airline's health and safety protocols, ensuring passenger and crew well-being. Overseeing medical advisory services, Chung provides critical guidance on public health regulations and emergency response planning. This role involves developing and implementing health policies that align with international aviation standards and government mandates. The Chief Medical Officer's expertise is vital in managing health-related risks associated with global travel, particularly during public health crises. Chung's focus is on maintaining the highest standards of medical preparedness and response across Air Canada's extensive network. By ensuring comprehensive health measures are in place, Jim Chung supports the airline's commitment to safe and secure air travel for all passengers and employees. Chung's medical insights are integral to operational continuity and passenger confidence.
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