ACN Executive and Leadership Team

July, 2026

Leadership Overview

ACN has 4 executives leading key functions including strategy, operations, and market development.

Driven by a commitment to customer value, ACN provides essential services, empowering individuals and businesses across Australia and New Zealand with reliable and affordable solutions.

Leadership Roles at ACN

  • Chief Executive Officer - Garfield Dawes
  • Chief Executive Officer and Ibo - Mike Hawkins
  • Owner Chief Executive Officer - Shontinelle Daji
  • Team No Boundaries Chief Executive Officer - Thomas Howard
  • Garfield Dawes - Chief Executive Officer

    Garfield Dawes, the Chief Executive Officer at ACN, directs the overarching corporate strategy and operational execution for the world's largest direct seller of telecommunications and essential services. Dawes oversees the integration of diverse service offerings, including Energy, Mobile, Broadband, and Cloud Phone Services, ensuring seamless delivery to residential and business customers across the ACN Pacific markets. This leadership role involves aligning departmental objectives with the company's mission to provide accessible and affordable essential services. By focusing on market expansion and customer acquisition, Garfield Dawes drives revenue growth and solidifies ACN's position as a market leader. The Chief Executive Officer ensures that all business units operate efficiently and effectively, supporting the company's commitment to empowering customers with choice and savings.

    Mike Hawkins - Chief Executive Officer and Ibo

    Mike Hawkins, the Chief Executive Officer and Ibo at ACN, spearheads the strategic direction and independent business owner (IBO) network development for the company's extensive service portfolio. Hawkins guides the expansion of services such as Energy, Mobile, and nbn Broadband, focusing on empowering both customers and the independent sales force. This executive ensures robust support systems are in place for the IBO network, fostering growth and operational excellence across the Australian and New Zealand markets. By cultivating a strong entrepreneurial culture, Mike Hawkins drives market penetration and enhances customer engagement with ACN's essential services. The Chief Executive Officer and Ibo's leadership ensures the continued success and scalability of ACN's direct sales model, reinforcing its global standing.

    Shontinelle Daji - Owner Chief Executive Officer

    Shontinelle Daji, the Owner Chief Executive Officer at ACN, holds ultimate responsibility for the strategic vision and operational integrity of the company's direct sales model. Daji guides the expansion and refinement of services including Payment Processing, Cloud Phone Services for Business, and Security Services, ensuring they meet the evolving needs of residential and business clients. This executive cultivates a culture of ownership and accountability across all divisions, driving innovation and customer satisfaction. By championing the company's core values, Shontinelle Daji ensures ACN maintains its leadership in providing essential services. The Owner Chief Executive Officer's strategic oversight guarantees the sustained growth and market relevance of ACN's offerings in the competitive telecommunications and services landscape.

    Thomas Howard - Team No Boundaries Chief Executive Officer

    Thomas Howard, the Team No Boundaries Chief Executive Officer at ACN, directs the strategic initiatives and operational frameworks for specific market segments and growth teams. Howard focuses on expanding the reach of services like Energy, Mobile Broadband, and nbn Broadband, emphasizing a boundaryless approach to market penetration and customer acquisition. This executive cultivates high-performance teams dedicated to innovation and service excellence across the ACN Pacific region. By fostering collaboration and driving ambitious growth targets, Thomas Howard enhances ACN's competitive edge. The Team No Boundaries Chief Executive Officer's leadership ensures the effective deployment of resources and the successful execution of specialized market strategies, reinforcing ACN's commitment to customer value and service accessibility.

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    Frequently Asked Questions Regarding ACN Top Executives and Leadership Team

    Who leads ACN?
    ACN is led by Garfield Dawes (Chief Executive Officer), along with executives such as Mike Hawkins (Chief Executive Officer and Ibo) and Shontinelle Daji (Owner Chief Executive Officer).
    Who is part of ACN’s executive team?
    The executive team of ACN includes leaders such as Garfield Dawes (Chief Executive Officer), Mike Hawkins (Chief Executive Officer and Ibo), Shontinelle Daji (Owner Chief Executive Officer) and other senior executives.
    How many executives does ACN have?
    ACN has 4 executives leading key business areas.
    What roles are included in ACN’s leadership team?
    The leadership team of ACN includes roles such as Chief Executive Officer, Chief Executive Officer and Ibo, Owner Chief Executive Officer, Team No Boundaries Chief Executive Officer.