Zigment

Zigment is a Bengaluru-based AI-driven sales engagement platform founded in 2023 that specializes in agentic AI for customer journey automation and conversational lead conversion. The company provides an omnichannel engagement platform that automates personalized conversations across web chat, SMS, email, WhatsApp, Instagram, Facebook, and social m... edia channels, unifying customer interactions into a single Conversation Graph. Zigment's agentic AI framework deploys autonomous agents that handle lead qualification, follow-ups, CRM updates, and workflow automation, reducing human resource requirements by up to 85 percent while achieving a 35 percent increase in lead conversions and 12x return on investment for clients. The platform integrates seamlessly with existing CRM and marketing systems including Zoho, Salesforce, and HubSpot, and leverages multiple large language models such as OpenAI, Claude, and LLaMA to optimize different tasks. Zigment serves over 30 clients including Tata Motors, Bajaj Auto, Nova IVF, and Give.org, with partnerships with Meta and Google. The company operates on a SaaS pricing model with monthly platform fees ranging from approximately 75,000 to 10 lakh rupees based on conversation volume and complexity.Read More