Zendesk
Customer Engagement Platforms · Texas, United States · 51-200 Employees
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Overview
Headquarters
405 Comal St Fl 6, Austin, Texas, 78702,...Website
www.zendesk.co.jpRevenue
$13.5 MillionIndustry
About Zendesk
Zendesk provides an AI-powered support platform designed to resolve customer and employee inquiries across multiple channels, including email, chat, phone, and social media. The company offers the Zendesk Resolution Platform, which integrates AI agents, Copilot assistants, and a comprehensive suite of tools for ticket management, knowledge bases, and quality assurance. Its services cater to a wide range of industries, including retail, finance, technology, government, and healthcare, serving organizations from startups to large enterprises. By utilizing a self-improving AI learning loop, the platform automates routine tasks and provides data-driven insights to improve customer and employee experiences.Explore more
Zendesk Org Chart
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Zendesk Tech Stack
A closer look at the technologies used by Zendesk
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Zendesk provides an AI-powered support platform designed to resolve customer and employee inquiries across multiple channels, including email, chat, phone, and social media. The company offers the Zendesk Resolution Platform, which integrates AI agents, Copilot assistants, and a comprehensive suite of tools for ticket management, knowledge bases, a... Read More
