Westwood Designs

All work is done in our shop; no job or portion of a job is outsourced. Our process is informal and simple. When you call us and express an interest in a custom project, we will schedule a time to visit with you. We are very flexible for these meetings. If weekends are the only time you can meet, we will do our best to accommodate your schedule. We... like to meet with you in the place where the project will "live". This way we can get a feel for what it will be surrounded with (colors, textures, styles, etc). Many times we are approac hed with photographs or drawings of what the customer is interested in. This has been a great way to get discussions going to narrow down exactly what you want and need. An important part of this whole process is to establish what the budget is for the project. We need to figure out how to fit wants and needs within the budget. This is very important because the last thing we want to do is get a customer financially overextended on a project. Once we get the preliminary picture of what is wanted along with the budget in which to work, we can come up with a rough estimate on what it will cost to design, construct, build and deliver/install the project. At this point, when you want to move forward, we will put together a written estimate for the project. The written estimate must be approved by you and returned to us wi th a 50% deposit. The deposit is refundable up until your project goes into production. At that time it is no longer refundable. This is an important step. As we get busier and busier the backlog becomes longer and longer. Until an estimate is signed and a deposit made, your project will not go into the work queue. We have had backlogs up to 6 months during different times of the year. Once your project is ready to go into production, we will notify you and ask if you have any last minute changes you want. We encourage you to visit the shop and see your project under construction. We've received very positive feedback from people who have been able to watch their ...Read More