Vitally
Customer Engagement Platforms · New York, United States · 51-200 Employees
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Overview
Headquarters
109 S 5th St Ste 4113, Brooklyn, New Yor...Website
www.vitally.ioRevenue
$30.5 MillionIndustry
ZI Rank: 2
Signal Type
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ZI Rank
7
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About Vitally
Vitally is a Brooklyn, New York-based company that provides an AI-powered Customer Success Platform (CSP) for B2B SaaS businesses. Founded in 2017, the company unifies customer data from CRMs, product analytics, billing, and support tools into a single source of truth, enabling teams to automate workflows through Playbooks, track health scores, manage projects, and generate AI-driven insights. Vitally helps customer success teams reduce churn, increase net revenue retention, and improve productivity through centralized dashboards, collaborative tools, and real-time reporting across the customer lifecycle.Explore more
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Vitally financials insights
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2021
Series A
$9M
2023
Series B
$30M
Vitally Tech Stack
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Vitally is hiring in Engineering & Technical for the first time in 12 months.
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Vitally News & Media
Showing customer success platforms haven’t lost steam, Vitally secures $30M
Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026. Some sources attribute the sector’s growth to the economic impact of the pandemic, which […] Showing customer success platforms haven’t lost steam, Vitally secures $30M by Kyle Wiggers originally published on TechCrunchVitally Closes $30 Million Series B Round Led By Next47 to Redefine Customer Success Productivity
NEW YORK, Feb. 22, 2023 (GLOBE NEWSWIRE) -- Vitally, a leading Customer Success Platform (CSP), announced today that it closed $30 million in Series B funding to accelerate the company's product innovation for B2B Customer Success teams and expand global reach. The round was led by Next47, with participation from new investors HubSpot Ventures and NewView Capital. Additional investors include Andreessen Horowitz (a16z), which led Vitally’s Series A round. Vitally will use the infusion ofVitally Launches 'Docs' to Transform How Customers and Customer Success Teams Collaborate
NEW YORK, Nov. 30, 2022 /PRNewswire/ -- Vitally, the leading Customer Success Platform (CSP) for business-to-business (B2B) companies, today announced the release of Docs, an innovative tool that streamlines real-time collaboration between customers and Customer Success teams. With Docs,...Andreessen Horowitz funds Vitally’s $9M round for customer experience software
Customer success company Vitally raised $9 million in Series A funding from Andreessen Horowitz to continue developing its SaaS platform automating customer experiences.
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Vitally is a Brooklyn, New York-based company that provides an AI-powered Customer Success Platform (CSP) for B2B SaaS businesses. Founded in 2017, the company unifies customer data from CRMs, product analytics, billing, and support tools into a single source of truth, enabling teams to automate workflows through Playbooks, track health scores, man... Read More
