US Resources

US Resources has been delivering responsive IT Support Services for over 29 years. The company's clients value the stability and reliability of working with an established partner, which results in the company's average client retention rate of 10+ years. USR provides one consistent support team to assist from vision to design and planning, to prod... uct specification through pricing and acquisition, to installation, implementation, documentation and product management, to post-project support of you and your users. The company's clients also benefit from the company's very low staff turnover with employee retention at an average of over 12 years. This allows the company's client's to have one consistent team that understands your environment. USR offers flexible, tailored-to-your-needs support and security options and the company will customize a support plan to help manage your environment. The company provides the company's customers with a variety of managed support options ranging from back-end maintenance and monitoring to end-user support and ticketing. The company offers 247 comprehensive security options and advanced end-point protection as well as life-cycle management services. USR has successfully provided support services for over 29 years and will create a solution specifically for you and your team. USR owns and operates the company's Network Operations Center (located in Vienna, VA) and is responsible for managing all client service and support activity. USR's contracts include 247 support options and 15 minute guaranteed response. The company's clients can count on responsive service from the company's company owned and operated operations center. USR understands complex IT Infrastructure including office applications, point-of-sale systems, physical security support, advanced cyber security concerns, guest wireless access support, large data backup requirements and overall business continuity. Many of the company's clients have internal IT resources that are stretched thin supporting complex ...Read More