Upstream Works
Customer Engagement Platforms · Canada · 51-200 Employees
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Overview
Headquarters
7777 Weston Rd Ste 1000, Woodbridge, Ont...Phone Number
+1 9056600969 ext. 2Website
www.upstreamworks.comRevenue
$20.2 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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About Upstream Works
Upstream Works was founded in 1995 and headquartered in Ontario, Canada. Upstream Works provides integrated, omnichannel CX engagement solutions for the entire organization, with the flexibility to evolve with changing business needs.Explore more
Upstream Works Org Chart
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Activity Insights
Upstream Works is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
Upstream Works is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Upstream Works.
Upstream Works Tech Stack
A closer look at the technologies used by Upstream Works
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Hiring Plans
Upstream Works has more open roles in Sales than it has had at any time in the past 12 months. Technologies mentioned include: SalesLoft. Areas of expertise include: Contact Center Operations, Closing (Sales), Software Sales, Customer Advocacy, and Quota Achievement.
Hiring Plans
Person-Based
Award
Award, Customer Service
New Hire
Upstream Works has announced that Merlin Jacob joined the organization as Director, Customer & Partner Success.
New Hire
New Hire
Upstream Works News & Media
Upstream Works Applauded by Frost & Sullivan for Improving Productivity, Agent Experience, and Customer Experience and Value
Upstream Works enhances agent and customer experience, and improves data consistency, cost reduction, business efficiency, and ROI, increasing customer value. SAN ANTONIO, March 7, 2023 /PRNewswire/ -- Recently Frost & Sullivan analyzed the contact center omnichannel agent engagement...Upstream Works Adds Cisco Integrations
Upstream Works' latest updates provide contact center agents with AI-powered guidance and automation. (Featured on SmartCustomerService.com.)Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences
Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutionsUpstream Works Announces Amazon Connect Cloud Contact Center Solutions for Enterprises
Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations
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Upstream Works was founded in 1995 and headquartered in Ontario, Canada. Upstream Works provides integrated, omnichannel CX engagement solutions for the entire organization, with the flexibility to evolve with changing business needs.... Read More
