Unifonic
Customer Engagement Platforms · Saudi Arabia · 201-500 Employees
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Overview
Headquarters
Hamad Tower King Fahd Branch Rd Fl 5, Ri...Phone Number
+966 920002687Website
www.unifonic.comRevenue
$125 MillionIndustry
ZI Rank: 2
Signal Type
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ZI Rank
4
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About Unifonic
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonics solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financialRead more
Unifonic Org Chart
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Unifonic financials insights
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2018
Series A
$21M
2021
Series B
$125M
Unifonic Tech Stack
A closer look at the technologies used by Unifonic
Most Recent Scoops
Person-Based
Digital Transformation
Open Position
Hiring Plans
Unifonic has more open roles in Legal than it has had at any time in the past 6 months.
Hiring Plans
Open Position
Open Position
Unifonic News & Media
Unifonic expands in Jordan to support and scale regional digital transformation efforts
Aligning with a vision to drive digital transformation in regulated and mission-critical environments across the Middle EastA 360-Degree Approach to Customer Experience Now Possible Through Lucidya and Unifonic’s Strategic Partnership
RIYADH, Saudi Arabia, Feb. 10, 2025 (GLOBE NEWSWIRE) -- Leading customer engagement platform, Unifonic, which enables businesses to engage with customers across their lifecycle journey, and AI-powered customer experience management (CXM) platform Lucidya have announced a strategic partnership during a signing ceremony at LEAP.Seamless 2024: Ibrahim Abdullah Almohaimede, Chief Strategy Officer, Unifonic
Watch the video to learn more about Unifonic's work in Saudi Arabia.Unifonic elevates regional tech landscape with opening of new office in Egypt
Unifonic, a leading conversational AI platform and SaaS (Software as a Service) provider in the MENA, opened its new office in Egypt, marking a crucial milestone in its regional expansion journey. Having operated in Egypt since 2008, this investment reaffirms Unifonic’s ongoing efforts to enhance customer satisfaction by facilitating local support and innovative solutions. The newly inaugurated state-of-the-art facility will house
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Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonics solutions integrate customer communication channels, includin... Read More
