Unifonic
Networking Software · Saudi Arabia · 500 Employees
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About
Headquarters
Hamad Tower King Fahd Branch Rd Fl 5, Riyadh, A...Website
www.unifonic.comRevenue
$125 MillionIndustry
Recent News & Media
Highlights
$146M
Total Funding Amount
$125M
Most Recent Funding Amount
2
Number of Funding Rounds
Who is Unifonic
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlinesconversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonics solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the region, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 500+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/.Read more
Popular SearchesUnifonic IncUnifonicUnifonic isUfonik IncUnifonix IncSIC Code 73,737NAICS Code 51,518Show more
Unifonic Org Chart
Unifonic Company Metrics
Funding
Funding DateSep 15, 2021
RoundSeries B
Amount$125M
InvestorsSanabil Investments, SoftBank Group Corp.
Funding DateOct 18, 2018
RoundSeries A
Amount$21M
Investors
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$146M
Total Funding Amount
$125M
Most Recent Funding Amount
2
Number of Funding Rounds
Acquisitions & Subsidiaries
Oct 31, 2017
Sestek Ses ve Iletisim Bilgisayar Teknolojileri San ve Tic
Oct 02, 2013
Sestek
Oct 06, 2010
Optimal Technology Solutions
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Unifonic Tech Stack
A closer look at the technologies used by Unifonic
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Unifonic News & Media
Circle Turbomart Elevates Customer Experience with Unifonic
Circle Turbomart, a leading quick commerce player announces strategic collaboration with Unifonic, a pioneer in cloud communication solutions. KUWAIT CITY, KUWAIT, February 16, 2024 /EINPresswire.com/ -- Circle Turbomart, a leading player in the quick …Feb 16, 2024Unifonic selected in first cohort of National Technology Development Program's Bridge initiative
The program aims to support high-growth startups to expand into global marketsDec 25, 2023Unifonic launches voice solutions in the UAE - Intelligent CIO Middle East
Unifonic has launched its voice solutions (VS) in the UAE, reinforcing the company’s on-going commitment to developing the region’s business messaging ecosystem and empowering enterprises with improved system-initiated voice functions. Through the power of automation, Unifonic VS helps clients connect with customers via turnkey voice experiences and seamlessly integrates with multiple mobile applications, online solutions and business systems using a simpleDec 10, 2022Unifonic Acquires Sestek
Unifonic, a Riyadh, Saudi Arabia-based provider of a communications platform as a service (CPaaS), acquired Sestek, an Istanbul, Turkey-based R&D-focused AI-powered conversational automation company. The amount of the deal was not disclosed. With the acquisition, Unifonic will continue to expand their suite of customer engagement products and geographic reach. Founded in 2000, and led by […] The post Unifonic Acquires Sestek appeared first on FinSMEs.Oct 18, 2022Unifonic Announces Acquisition of Sestek, Further Diversifying Its Offerings and Expanding Its Geographical Reach as a Leading Customer Engagement Company
The acquisition provides Unifonic with immediate access to Sestek's suite of cutting-edge "Conversational AI and Analytics" solutions and a strong base of existing clients and partners. Sestek's offerings complement Unifonic, and the combined capabilities will result in a more holistic customer engagement offering to their global customers.Boston, Massachusetts--(Newsfile Corp. - October 13, 2022) - Unifonic, a leading Communications Platform as a Service (CPaaS) provider in the Middle East, annOct 13, 2022
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Frequently Asked Questions regarding Unifonic
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonics solutions integrate customer communication channels, includin... Read More
