Tracmac Engineering

Tracmac Engineering Limited prides itself on setting the highest standards for all the brands that we carry by having an extensive, professional product support service. Enhancing product value and reducing downtime are two of the key priorities of our company. To demonstrate this commitment to these priorities, Tracmac Engineering Limited has a co... mputerized inventory system, 40,000 sq. ft. of warehousing space, over 30,000 different part items, as well as a comprehensive customer representative team and service staff trained in the latest techniques to ensure that customers' needs are dealt with effectively and efficiently. Our Caterpillar sales representatives must undergo the intensive and extensive Caterpillar Certified Sales Professional training at 3 levels: Foundation (2 years), Intermediate (1 year) and Expert (4 years), while all Service technicians are certified and trained in the full range of Caterpillar products. Training is then continued as new technological advancements are introduced. Tracmac Engineering Limited, like our entrepreneurial predecessors, continues to build on our reputation as a leader in supplying new and innovative products and services to Trinidad & Tobago. The company added to the original Caterpillar brand to provide a wider range of products and services to be the partners of choice for our customers. We expanded into the related business activities of automotive lubricants, agrochemicals and equipment rentals to successfully satisfy customers' needs. Separate departments were created specifically to focus on these brands while capturing the synergies across the dealership. We use the Caterpillar management system to keep consistent standards, measure our performance levels and make strategic improvements to keep the company strong as we continue moving into the future.Read More