TouchPoint One
Human Resources Software · Indiana, United States · 1-10 Employees
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Overview
Headquarters
101 W Ohio St Ste 2000, Indianapolis, In...Phone Number
(317) 454-8200Website
www.touchpointone.comRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
Dec
Jan
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Mar
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May
ZI Rank
2
2
1
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1
About TouchPoint One
TouchPoint One is the leading provider of employee engagement and performance management solutions for contact centers. The Company's Acuity product is a full-featured contact center performance management platform that enables improved decision making, talent development, and process execution at every operational level. TouchPoint One customer contact operations solutions deliver the compelling benefits of employee dashboards, balanced scorecards, gamification, and advanced performance management through innovative design and complete, functional alignment with business processes and strategies.Explore more
TouchPoint One Org Chart
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2021
Debt
$86K
TouchPoint One Tech Stack
A closer look at the technologies used by TouchPoint One
Most Recent Scoops
Event
Product Marketing, Events, Contact / Call Center, Customer Engagement, Sales, Omnichannel, Software, Workforce Management, Customer Service, Field /Outside Sales, Artificial Intelligence, Customer Experience, Field Marketing, HR Operations
Event
Customer Engagement, Customer Service, Customer Marketing, Artificial Intelligence, Customer Experience, Customer Retention & Development, Customer Success
Award
Award, Language Technology, Artificial Intelligence, Language
Award
Award, Contact / Call Center
Funding
TouchPoint One News & Media
TouchPoint One Introduces Acuity AI Studio: Putting AI to Work on the Data That Drives Contact Center Performance
Enterprise-grade AI engine puts proprietary operational data to work, generating coaching plans, quality intelligence, executive insights, and more INDIANAPOLIS, IN, UNITED STATES, April 7, 2026 /EINPresswire.com/ -- TouchPoint One, provider of the …TouchPoint One Launches A-GAME Hoops 2025 Uniting Leaders and Agents in Contact Center Success
— Redefining Contact Center Gamification Through Authentic Leadership Engagement and Frontline Connection — INDIANAPOLIS, IN, UNITED STATES, March 13, 2025 /EINPresswire.com/ -- TouchPoint One, the leading innovator in contact center performance …TouchPoint One Slashes Contact Center Quality Management Costs with Enhanced AI Platform
— New release adds advanced analytics and flexible Generative AI controls, letting organizations optimize QM spend while reducing risk — INDIANAPOLIS, IN, UNITED STATES, December 10, 2024 /EINPresswire.com/ -- TouchPoint One's latest update to its …TouchPoint One Launches A-GAME Leagues Gridiron X, Celebrating a Decade of Gamification Excellence in CX Performance
— 10th Anniversary Edition Introduces Groundbreaking Features and Proven ROI for Contact Center Success — INDIANAPOLIS, IN, USA, August 21, 2024 /EINPresswire.com/ -- TouchPoint One, the leading innovator in employee engagement, quality, and performance …
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TouchPoint One is the leading provider of employee engagement and performance management solutions for contact centers. The Company's Acuity product is a full-featured contact center performance management platform that enables improved decision making, talent development, and process execution at every operational level. TouchPoint One customer co... Read More
