Touchpoint

TouchPoint was created with one simple fact in mind: Any sales organization, regardless of industry, needs a comprehensive and well thought out follow up process. All too often, the majority of leads are simply ignored. In fact, a recent study by The American Marketing Association showed that up to 80% of opportunities that are given to sales fall... through the cracks. This is where TouchPoint helps. TouchPoint will greatly help increase occupancy by having effective and professionally persuasive communications with prospective and current residents. While there are lead-generation products and services adept at providing prospect data such as name, address, phone, email etc. and even those that have appointment-setting capabilities, not all new leads come in the form of a signed lease and convert immediately. Most need diligent and effective follow-up for this to happen. TouchPoint is the first and only of its kind outbound contact center dedicated 100% to follow-up communication for the multifamily industry. We provide immediate solutions that enable you to automate, manage, and evolve your communications quickly and cost-effectively for a strategic advantage. By providing follow-up automation, we enable your leasing teams to use their time more effectively for a superior workforce experience. This allows you to reduce payroll while increasing productivity and grow revenue.Read More