Topbox
Customer Engagement Platforms · Maryland, United States · 11-50 Employees
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Overview
Headquarters
12000 Trailridge Dr, Potomac, Maryland, ...Phone Number
(301) 637-5774Website
www.topbox.ioRevenue
$5.8 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
1
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About Topbox
Topbox Enterprise CX Analytics unifies data from every customer communication channel, VoC platform, and customer intelligence source for analysis as a single data set. The cloud-based solution contextualizes conversations based on your organization's products, processes, and common issues, for deep understanding of the root causes behind customer behavior and sentiment. Topbox turns customer interactions into leading indicators for organizational KPIs, and paves the way for improved customer retention, expansion, and acquisition.Explore more
Topbox Org Chart
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Company Profile Activity
Activity Insights
Topbox is experiencing very low activity levels compared to other companies in the Software sector.
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Topbox is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Topbox.
Topbox financials insights
Gather financial insights about Topbox, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2018
Series A
$5M
2020
Debt
$350K
Most Recent Scoops
Mergers & Acquisitions (M&A)
Funding
Topbox has received an SBA PPP loan for $350,000-1 million from Silicon Valley Bank, supporting the retention of 31 jobs.
Award
Topbox has recently been ranked #1720 on the 2019 SaaS 1000 Top SaaS Companies list.
Award
New Hire
Executive Move
Christopher Stark has been named Vice President, Solutions Engineering.
Executive Moves, New Hire, Personnel Moves
Funding
Funding
Topbox News & Media
Khoros Closes Growth Investment; Acquires Topbox
Khoros, an Austin, Texas-based provider of digital-first customer engagement software, closed on an additional equity investment and acquired enterprise customer experience (CX) analytics software maker Topbox. Vista Equity Partners made the investment along with other existing investors. The funds will be used to advance product innovation and accelerate organic growth, with continued focus on Khoros’ […] The post Khoros Closes Growth Investment; Acquires Topbox appeared first on FinSMEs.Khoros Acquires CX Innovator Topbox and Closes Significant New Growth Investment from Vista Equity Partners
AUSTIN, Texas--(BUSINESS WIRE)-- #AllWaysConnected--Khoros acquires CX innovator Topbox and closes new growth investment from Vista Equity Partners.Demand for Customer Insights Accelerates Growth for Topbox
Topbox signs on leading brands in record third quarter, underscoring importance of omnichannel CX analytics in meeting customer expectations (PRWeb November 23, 2020) Read the full story at https://www.prweb.com/releases/demand_for_customer_insights_accelerates_growth_for_topbox/prweb17564055.htmTopbox Enterprise CX Analytics Unveils Alternative to NPS
Brand Experience Score™ measures organizational performance by analyzing everyday customer interactions Brand Experience Score™ measures organizational performance by analyzing everyday customer interactions
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Topbox Enterprise CX Analytics unifies data from every customer communication channel, VoC platform, and customer intelligence source for analysis as a single data set. The cloud-based solution contextualizes conversations based on your organization's products, processes, and common issues, for deep understanding of the root causes behind customer... Read More
