Topdown Systems
Customer Engagement Platforms · Maryland, United States · 11-50 Employees
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Overview
Headquarters
1335 Carlsbad Dr, Gaithersburg, Maryland...Phone Number
(301) 417-9660Website
www.topdownsystems.comRevenue
$8.2 MillionIndustry
ZI Rank: 1
Signal Type
Dec
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ZI Rank
1
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About Topdown Systems
Topdown is a leading provider of customer communications management (CCM) software and services aimed at enhancing customer experience for industries such as insurance, financial services, and health payers. Their flagship product, INTOUCH, offers a secure and easy-to-integrate SaaS solution for managing customer communications, enabling businesses to respond quickly to market changes and regulatory requirements. The company focuses on streamlining and standardizing customer communications to increase engagement, loyalty, and customer lifetime value. Topdown's solutions are designed to foster long-lasting client relationships by personalizing communications and ensuring consistency across all customer touchpoints.Explore more
Topdown Systems Org Chart
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Activity Insights
Topdown Systems is experiencing very low activity levels compared to other companies in the Software sector.
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Topdown Systems is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Topdown Systems.
Topdown Systems financials insights
Gather financial insights about Topdown Systems, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Debt
$350K
2021
Debt
$404K
Topdown Systems Tech Stack
A closer look at the technologies used by Topdown Systems
Most Recent Scoops
Funding
Topdown Systems has received an SBA PPP loan in the amount of $404,000 from Sandy Spring Bank resulting in the retention of 22 jobs.
Funding
Topdown Systems has received an SBA PPP loan for $350,000-1 million from Sandy Spring Bank, supporting the retention of 22 jobs.
Partnership
Topdown Systems has partnered with Infosys to integrate the company's INTOUCH CCM Software-as-a-Service (SaaS) solution with Infosys' implementation and support services.
Integration, Partnership, Software
Partnership
Topdown Systems News & Media
Topdown Announces Partnership to Bring Cloud-Native Customer Communications Management Solutions to the Global Market
ROCKVILLE, Md.--(BUSINESS WIRE)--#CCM--Topdown and Infosys to provide 100% cloud-based CCM solutions to help companies across the globe accelerate their digital transformation efforts.New York State Comptroller’s Office of Unclaimed Funds Reports Improved Operational Efficiency with Topdown Solution
ROCKVILLE, Md.--(BUSINESS WIRE)--#CCM--The New York State Office of the State Comptroller’s (NYS OSC) Office of Unclaimed Funds (OUF) in Albany, New York, was looking to replace its incumbent customer correspondence generation system to increase output and distribute correspondence over multiple digital channels. They selected CLIENT LETTER® from Topdown, a leading developer of Customer Communications Management (CCM) solutions for government agencies. In accordance with NYS Abandoned Property L
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Frequently Asked Questions Regarding Topdown Systems
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Topdown is a leading provider of customer communications management (CCM) software and services aimed at enhancing customer experience for industries such as insurance, financial services, and health payers. Their flagship product, INTOUCH, offers a secure and easy-to-integrate SaaS solution for managing customer communications, enabling businesses... Read More
