TMone

TMone is an industry leading next generation business process outsourcing (BPO) provider that supports the full scope of the customer lifecycle through inbound and outbound call handling, chat and e-mail interactions. As a customer experience management company (CEM), TMone is proficient in its ability to support a wide range of clientele and is eq... uipped to cultivate results across every type of interaction and facet of the customer experience. With a diverse and unique level of expertise in sales, lead generation, customer relationship management (CRM) and customer care interactions, TMone is uniquely positioned to provide both commercial and consumer contact center support. For the past seven consecutive years, TMone has been listed to Inc. 5000 Fastest-Growing Privately Held Companies List. As one of the fastest growing business process outsourcing (BPO) companies in the US, TMones domestic contact centers persistently deliver value based, innovative, high ROI, solutions for both large and emerging companies. TMones services enable both the company's Fortune 100 and niche private client base to build valuable customer relationships while increasing revenue and brand identity through consistent and high quality customer contact center interactions. With locations strategically positioned across the Midwest, TMone maintains access to a friendly, educated and accent neutral workforce while providing the company's clients a cost advantage over other domestic and even global competitors. In addition to best in class people and process, TMone brings a technological advantage to the table for the company's clients via the company's integrated, cloud based CRM and Enterprise Contact Center platforms customized for each client to maximize efficiency and increase the level of analytical business intelligence delivered via the TMone platform.Read More