The Relocation Department

TRD has provided full domestic relocation services to Company 1 since 2003. Associate satisfaction levels rose to 98% compared to our predecessor's historic annual ratings of 85-90%. Between May 2007 and December 2008, Company 1 moved its corporate headquarters from the Midwest to the East Coast. Approximately 150 employees who owned homes faced th... e most catastrophic real estate market in the country. Separate policies were designed collaboratively to counteract negative market conditions and provide incentives for these key employees to move into the higher cost area. Although the average relocation costs for this group move were going to exceed industry and Company 1 past average costs (something that was necessary and fully anticipated), our relocation management expertise still resulted in cost containment and outstanding results, particularly with respect to home sale program costs and household goods moves. For the home sale program, we recommended mandatory marketing periods, list price ceilings, and home sale bonuses paid on the higher of the appraised value or sales price to encourage Associates to accept offers below the appraised value. As a result, the average direct home selling costs for approximately 100 homes were 17%, representing an average 8% savings below budget. We renegotiated contracts with three national van lines, achieving average savings of $783 per household goods move, equating to average annual savings exceeding $200,000.Read More