The Diner Miner

Providing data mining, business intelligence, analytics, insight and reporting to the restaurant industry. New commercial systems, projects and process implementation in a frenetic, ever-changing restaurant environment are always a challenge. With operational priorities geared naturally to customer service and incoming revenue, well-intentioned dev... elopment can sometimes be an unwelcome distraction when faced with limited internal resource. The Diner Miner was created to address this gap by working closely with the systems suppliers and aiding the restaurant operators to seamlessly set up and manage their systems roll-outs and reporting. We can deliver return on investment on new projects for small independents through to established multi-unit businesses. The Diner Miner can assist a business in unlocking the potential goldmine of data within their existing systems to provide forensic review of sales, food costs and labour information. A detailed review empowers the business to make informed decisions on menu development and pricing strategy that enables a restaurant to: Maximise savings on labour costs. The Diner Miner's Founder/Director Simon Waine has over 25 years in the restaurant industry for leading brands such as PizzaExpress, Wagamama, Gourmet Burger Kichen, The Real Greek, Tootsies and The Bombay Bicycle Club. Earlier roles encompassed every facet of a restaurant accounting environment before a move into commercial systems and business intelligence. This has meant working directly with the owners in independent restaurants through to the marketing, finance, IT, property, food development and HR teams of larger business implementations. This has provided unique and valuable insight into the issues experienced by both operators and the back-office administrators in new systems development and for methods to address and resolve them. SQL, Access and Excel for Data Analysis, Mining and Finance Modelling Reviews and presentations in Word, Excel and Powerpoint. Implementation and roll-out of Fourth FNB ...Read More