The Berenguer Group

The Berenguer Group offers the following value added services to supplement and enhance your employee's benefit plans: The company shall be available to Employer and its employees for service at all times, and will make available a 24 hour hotline. The company shall provide services in English and Spanish. The company shall become involved with any... of the Employer's or employees' concerns and/or problems related to the Insurance Coverage. The company shall be available at all times for enrollments and/or benefit orientation. It is suggested that a monthly orientation be scheduled for employees becoming eligible the 1st of the following month. The company shall make available to Employer and its employees the services of the company's Legal Department for purposes of GRIEVANCE handling and coordination. This service is to continue through the grievance process and any appeals to the carrier's board of directors or the State of Florida Department of Financial Services, The Agency for Health Care Administration, and the Statewide Subscriber and Provider Assistance Panel. This service does not include litigation, mediation or arbitration. The company shall make sure that all additions or deletions of employees and their dependents are handled in a prompt, accurate, and efficient manner. The company shall obtain information necessary to prepare a proposal request or to make plan changes in sometimes complex situations where significant time, skill, and expertise are required to organize employee benefits data. The company shall prepare sophisticated comparisons with competing proposals. The company shall analyze and update insurance coverage and claims experience at least every 6 months, and shall communicate an action plan to help control claims experience.Read More