Telematrix Consultants Pvt

At TCPL, each client relationship is viewed as a long term business partnership. We consider our clients customer as our own customers, and using an in-depth understanding of the clients business, provides excellent service to them. A dedicated team works closely with the client to identify key process that can be potentially outsourced. This team... is comprised of experienced individuals who have in-depth knowledge in business and process management, and can advise the client on the process improvements required and also on stages in which benefits will accrue to the business. Once key process have been identified, the team takes on the responsibility of managing relationships and transitioning the process to secure processes with TCPL. TCPL has its own in-house developed, collection based workflow software and MIS tools that highlight each element of a process. Feedback from these tools is then discussed with the client and TCPL personnel re-engineering and improvements, which improve the yield and deliver further benefits to clients. Given the stress in the relative field TCPL follows a very straight forward ideology of "Protecting your brand, Protecting your portfolio" which allows TCPL to look beyond the micro issues and focus on challenges coming up the horizon for the market.Read More