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Telecontact
Business Services · Russia · 51-200 Employees
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Overview
Headquarters
RussiaWebsite
www.callcenter-in-russia.comRevenue
$24 MillionIndustry
About Telecontact
Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market. - 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Eastern Europe; first in Russia professional WFM system implementation - Own high performance SMS and IVR processing facilities, extraordinary set of communication channels including latest web and mobile technologies - Telecom provider license and own data exchange interfaces with key telecom operators in RussiaExplore more
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Telecontact Tech Stack
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Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market. - 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Easte... Read More
