Telecommunication Aggregation Group

TAG Inc. provides consultative services in the field of telecommunications and carrier management on behalf of enterprise customers across Canada. Through multiple existing carrier agreements TAG Inc. is positioned to recommend best of class carrier solutions based on customer technical requirement and budget. We specialize in Wide Area Network sol... utions including, IP VPN, Private Layer 2, and MPLS topology. In addition, we also offer managed hosting and collocation services, traditional TDM based voice solutions and VOIP consulting. Carrier Management Most enterprise customers are concerned primarily with the day to day operation of their core business and do not have the time or the expertise to manage multiple carrier relationships. To exacerbate this problem new technologies and technical trends are constantly being introduced into the marketplace each requiring detailed analysis to determine viability. For example, while there is a current trend towards voice and data convergence reliable services equivalent to traditional TDM voice have yet to materialize. Within the current competitive landscape, each of the major carrier based service providers markets what they believe to be superior technical solutions in most cases with a complete disregard for customer need. In addition, their respective sales forces are under immense pressure to achieve monthly sales quotas with added incentives to sell the longest term contract possible. Finally, historically the carriers have relied on evergreen clauses in their service agreements in order to maintain prices. In each case, the needs of the service provider supersede those of the customer. TAG Inc. goal is to act as an advocate on behalf of the customer in all interaction with the service provider. TAG Inc. is able to leverage multiple carrier agreements to make recommendations on technical solutions and place the interests of the client above those of the carrier. We maintain current information on technology options, pricing, contract term and industry trends ...Read More