Talkmap
Customer Engagement Platforms · Texas, United States · 11-50 Employees
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Overview
Headquarters
5301 Alpha Rd Ste 80-18, Dallas, Texas, ...Phone Number
(214) 307-2257Website
www.talkmap.comRevenue
<$5 MillionIndustry
About Talkmap
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Series A
$8M
Talkmap Tech Stack
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Talkmap News & Media
Talkmap Launches Talkdiscovery 10.0 Featuring the Deep Researcher Assistant: The Contact Center Agentic AI Assistant for Decision Makers
Talkmap's Talkdiscovery 10.0 uses agentic AI to cut analysis work by 80 percent by utilizing a company's customer and employee conversations. DALLAS, Oct. 13, 2025 /PRNewswire-PRWeb/ -- Talkmap, an enterprise AI company, is proud to announce the release of the Talkdiscovery 10.0 platform,...Talkmap Introduces Talkdiscovery 9.0: A Conversational AI Intelligence Service Providing Never-Before-Seen Accuracy and Visibility Into 100% of Customer Conversations for CIO’s and Chief Data Officers looking to improve data governance, risk and compliance
Talkmap, the leading generative AI platform specializing in contact center Conversational Intelligence, is excited to announce the launch of Talkdiscovery 9.0. This release marks a significant milestone in the pursuit of real-time, accurate visibility into customer interactions. For years, achieving this level of insight has been a challenge—until now. Talkmap’s innovative approach to contact center […]Talkmap® Unveils Talkdiscovery® Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops
DALLAS, April 29, 2024 /PRNewswire/ -- Talkmap, the leading generative AI platform for contact center Conversational Intelligence used by some of the largest mobile service providers and financial services institutions, is thrilled to announce the release of version 8.3 of the...Talkmap® Announces Talkdiscovery® Version 8.0, Featuring Continuous Intent Discovery (CID)
Talkmap's CID automatically identifies new customer goals, intents, & issues on a continual basis in customer conversations, enabling CX leaders to take quick action. Talkdiscovery is a revolutionary generative AI-powered platform that helps businesses turn customers into fans. DALLAS,...
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Frequently Asked Questions Regarding Talkmap
Talkmap enables you to keep a pulse on what customers are saying about new products, promotions, product & service issues, competitive activity & current events.... Read More
