Swampfox
Customer Engagement Platforms · South Carolina, United States · 51-200 Employees
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Overview
Headquarters
1337 Assembly St, Columbia, South Caroli...Phone Number
(803) 451-4540Website
www.swampfoxinc.comRevenue
$12.2 MillionIndustry
ZI Rank: 1
Signal Type
Dec
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ZI Rank
2
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About Swampfox
Swampfox Technologies is a modern software and services company dedicated to enhancing customer journeys for enterprise contact centers. They offer a range of applications and solutions, including the Intelligent Customer Experience (ICX) platform, which integrates existing customer systems to improve management and oversight. Their experienced consultants and engineers focus on delivering exceptional customer experiences through innovative tools like Intelligent Virtual Assistant and Outbound Campaign Manager. Swampfox serves enterprise and mid-market clients, aiming to transform customer service and engagement.Explore more
Swampfox Org Chart
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Revenue
Number of Employees
Type
Funding
Founded In
Swampfox
$12.2M
51-200
Private
<$5M
2009
RU
Richard UlmerPresident & Founder & Vice President, Engineering
Company Profile Activity
Activity Insights
Swampfox is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
Swampfox is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Swampfox.
Swampfox financials insights
Gather financial insights about Swampfox, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Debt
$1M
Swampfox Tech Stack
A closer look at the technologies used by Swampfox
Most Recent Scoops
New Hire
Executive Move
Swampfox has announced that Chris Henkel has joined the organization as Chief Revenue Officer. Previously, Henkel served as Vice President, Global Verticals at Avaya.
Funding
Swampfox has received an SBA PPP loan for $1-2 million from First-Citizens Bank & Trust Company, supporting the retention of 53 jobs.
Award
Swampfox has been ranked #3526 on the 2019 Inc. 5000 list, which recognizes the fastest-growing privately-held companies in the United States.
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Swampfox News & Media
Swampfox Announces ICX 4.0: Elevating Customer Experience Applications for Optimal Service Delivery
Hyper-Personalization is now possible with Swampfox Intelligent Customer Experience. COLUMBIA, S.C., Sept. 12, 2023 /PRNewswire/ -- Swampfox Technologies, Inc. (Swampfox), today announced the availability of ICX 4.0, a new software release of its flagship Customer Experience Management...Swampfox Intelligent Customer Experience (ICX) Helps Customers Transform the Customer Journey
Swampfox /Intelligent Customer Experience (ICX) 3.1.2 now rated "Avaya Compliant" with Avaya OneCloud™ CCaaS solutions. COLUMBIA, S.C., June 7, 2022 /PRNewswire/ -- Swampfox Technologies, Inc. (Swampfox), today announced that its Intelligent Customer Experience (ICX/DRM) 3.1.2 solution is...Swampfox Technologies Drives Growth Through Callback for Large Contact Centers
COLUMBIA, S.C., July 20, 2021 /PRNewswire/ -- Swampfox Technologies, Inc. (Swampfox), is experiencing unprecedented growth in demand of their acclaimed Callback solution, First In Line (FIL), as large Contact Centers have struggled to absorb and manage increased call volumes with fewer...Swampfox Technologies Delivers for Cisco-Based Contact Centers with Latest Update of Callback Solution, First In Line 3.1
COLUMBIA, S.C., July 15, 2021 /PRNewswire/ -- Swampfox Technologies, Inc. (Swampfox), announced today the availability of First In Line (FIL) 3.1, the newest release of their industry acclaimed Callback solution. First In Line 3.1, following prior releases for other platforms, is unique...
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Frequently Asked Questions Regarding Swampfox
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Swampfox Technologies is a modern software and services company dedicated to enhancing customer journeys for enterprise contact centers. They offer a range of applications and solutions, including the Intelligent Customer Experience (ICX) platform, which integrates existing customer systems to improve management and oversight. Their experienced con... Read More
