Super Service

We Make a Lasting Difference. Superior service needs to be more than just perception - it needs to be reality. Superservice is the value advantage that helps OE Aftersales teams advance their performance and economic goals to a new level. It will change what you believed was possible to achieve with your current resources. Superservice gives genuin... e OE dealers a distinctive and powerful advantage. It provides a robust suite of targeted information tools that can stand-alone or interconnect to empower the entire service chain process. Superservice is an ingenious marriage of information technology and customer sales psychology that is making a considerable difference for thousands of dealers around the world. With highly accurate OE information and intuitive user interfaces, Superservice is a set of precision sales empowerment tools that build certainty and trust inside and outside the dealership, improving customer retention in an increasingly competitive and cost-conscious world. Superservice integrated solutions are simple to use and provide the critical information dealers need to do their job quickly and efficiently, while leaving customers feeling better informed, charged fairly and delighted with their dealer relationship. Superservice strengthens the service advisor's value, productivity and professional esteem in the eyes of the service customer, and helps management with better front-of-shop customer engagement and back-of-shop operational performance and metrics. Our online tools provide: Precision Service Quoting Multi-point Inspection (with real-time costing) Self-service Appointment Booking and Quoting CSI Surveying Lost Business Recovery Service Sales Statistics OE Parts Identification All with true OE VIN precision and detail If you feel there is more potential in your business than you're getting today; if you believe that accuracy, certainty and transparency are what your service customers value; if you think your service processes have productivity gains to be made; and if you believe you ...Read More