Sterling Research Group

Sterling Research Group is a full-service market research and consulting firm headquartered in St. Petersburg, Florida. We partner with organizations to help them meet financial objectives through measuring and understanding their customers' experiences. We strive to engage all levels of our clients' organizations in the customer experience in orde... r to help them become leaders in customer service. Sterling has been recognized as an industry-leading market research company with awards such as Florida High Tech Corridor Fast 50 Award, Promus Vendor of the Year Award, Workforce Innovation Award, and Membership in the Fast 50, a Deloitte and Touche survey of the Tampa Bay's fastest growing businesses. These are impressive awards, but at the end of the day, the opinion we care about most is yours. No matter what industry you're in, Sterling can customize a marketing research solution that works for you. Our strengths are particularly suited for service-related industries, where customer service and satisfaction are the cornerstones of success. Service can be as simple as checking out at a grocery store, or as involved as a long-term relationship with a financial analyst. Sterling Research is an outstanding partner. The entire Sterling team continues to exceed all our expectations. We are truly grateful for Sterling's thoroughness, accuracy and responsiveness Sterling does a tremendous job adhering to our strict data collection methodologies, but they also do an outstanding job of presenting the information in a clear and concise manner. This is a true strength for Sterling, which we leverage to communicate customer feedback across our entire company.Read More